ShiftCare vs AccessCare
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ShiftCare
This app streamlines care coordination for Canadian disability support and home care agencies. It offers features for scheduling, client management, billing, and real-time communication between office staff and caregivers, ensuring EVV compliance and provincial readiness.
- Drag-and-drop scheduling with SmartMatch
- Electronic Visit Verification (EVV)
- Client profiles and care plans
- Bulk invoicing and provincial claims
- Real-time visit notes and updates
- GPS-verified clock-in/out
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ShiftCare is purpose-built care management software for Canadian disability support agencies, home care providers, and community care organisations — rated 4.8 stars by thousands of users. From scheduling and EVV compliance to client care and billing, ShiftCare connects your office team and your caregivers in one easy-to-use mobile platform. EVV COMPLIANT & PROVINCIALLY READY - Electronic Visit Verification (EVV) for accurate, real-time visit tracking - GPS-verified clock-in/out for every client visit - Support for provincial funding and home care billing requirements - PIPEDA-compliant data security and document management - Integrations with leading accounting software FOR DISABILITY SUPPORT & HOME CARE AGENCIES - Drag-and-drop scheduling with SmartMatch — match caregivers to clients based on skills, preferences, and availability - Manage budgets across multiple funding sources and payer types - Client profiles, care plans, and progress notes in one secure platform - Incident reporting and risk documentation - Bulk invoicing and provincial claims support FOR CAREGIVERS & SUPPORT WORKERS - View and manage your shifts from your smartphone - GPS clock-in/out for accurate visit verification - Access client profiles and care plans before every visit - Submit visit notes and updates in real time - Track mileage and expenses, lodged instantly TRUSTED ACROSS CANADA ShiftCare supports disability service providers, home care agencies, and community support organisations across British Columbia, Alberta, Ontario, and beyond. Start your free trial today. No credit card required.
AccessCare
This app connects clients and families with their care team, providing secure communication, service updates, and schedule visibility. It simplifies information sharing and ensures everyone involved in care stays informed and connected.
- View service schedules
- Receive important updates
- Send requests to care team
- Invite family members
- Secure communication channel
- Access care team news
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The AccessCare App makes it easy for clients and families to stay informed, connected, and confident about their care. Designed for existing AccessCare customers and their invited family contacts, the app provides a simple and secure way to communicate, receive updates, and manage important information in one place. Whether you are receiving services or supporting a loved one, the AccessCare App helps keep everyone informed and up to date. Stay Connected Access important updates and stay in touch with the AccessCare team anytime, from anywhere. The app brings together communication, service information, and family visibility in one secure space. With the AccessCare App, you can: View service schedules and stay up to date with upcoming visits Receive notifications about changes or important updates Send requests or updates directly to the AccessCare team Stay informed with AccessCare news, announcements, and events Invite family members to connect and share information securely Clear Communication The app reduces the need for phone calls and emails by giving you a simple way to send messages and receive responses. Updates are visible in one place, helping you feel confident that your requests have been received and managed. Family members can also stay informed, providing reassurance and clarity for everyone involved in care. Simple and Secure Your information is protected with secure login access. Only invited clients and approved family contacts can register and use the app. Getting started is easy: Download the AccessCare App from the App Store. Log in using your mobile number and the registration details provided by AccessCare. Begin viewing schedules, receiving updates, and connecting with your care team. Free for AccessCare Clients The AccessCare App is free to download and use for invited clients and family members. All costs associated with the platform are covered by AccessCare. The app is powered by Hayylo and provided exclusively for AccessCare customers. Support If you need assistance using the app or accessing your account, please contact AccessCare directly for support. Their team will guide you through registration and help you make the most of the app. The AccessCare App is designed to simplify communication, improve visibility of services, and strengthen connection between clients, families, and the AccessCare team. Download today to stay informed and connected.
Screenshots
Verdict
The clearest difference is review sentiment: ShiftCare at 65% against AccessCare's 0%. ShiftCare also leads on rating (4.9 vs 1.0) and update cadence (every 3 days vs every 12 months). AccessCare's advantage is iOS requirement (12.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ShiftCare holds the better App Store score, 4.9 against 1.0. That said, the two scores are not equally well evidenced: ShiftCare has 528 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 65% of ShiftCare's written reviews are positive against 0% of AccessCare's.
ShiftCare ships an update every 3 days, AccessCare every 12 months. The most recent releases landed on October 1, 2026 and September 30, 2026 respectively.
| Parameter | ShiftCare | AccessCare |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (528 ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 65.1% of reviews — better | 0.0% of reviews |
| Number of ratings | 528 — better | 1 |
| Update frequency | Every 3 days — better | Every 12 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 49 MB | 195 MB |
| Age rating | 4+ | 4+ |
| Developer | ShiftCare Pty. Ltd. | hayylo |
Customer experience
ShiftCare
AccessCare
Bugs and requests
ShiftCare
Reported bugs
26 issues- Shifts don't always sync with Google Calendar in real time
- Mileage input does not accept decimal points
- Unavailability section is clumsy and difficult to manage
- Cannot delete multiple unavailabilities at once
- Cannot edit unavailabilities once set
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- Shift notifications are not timely
- Mileage display is not easy to read and doesn't auto-add totals
- Expense totals are not saving
- App freezes frequently, requiring reinstallation
- Progress notes sometimes don't save or save twice
- Keyboard covers notes while writing in progress notes section
- Cannot scroll notes to see typing in progress notes
- Login issues with email and password
- No way to contact support through the app
- Web login for Shiftcare Connect is not mobile-friendly
- App crashes
- Progress notes lack a save-as-you-go feature
- App is not compatible with iPad
- Cannot log in when at different venues
- Shift notifications pop up excessively and are difficult to manage
- No updates visible in the notification field
- Need to close and reopen the entire app to return to the current date
- Issues viewing past dates for hours worked/approved
- Progress notes cover what you are writing
- Cannot see what you are typing in progress notes as the keyboard covers it
- Unable to scroll down to see typing in progress notes
Requested features
18 requests- Option to sign out before uploading notes
- Direct sync with Apple Calendar
- Option to create multiple emails for different companies
- Ability to add decimal points for mileage
- More options for shift notifications
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- Ability to delete all unavailabilities at once
- Ability to edit unavailabilities
- Admin layout or functions in the mobile app
- Save as you go for progress notes
- Option to use Google Maps instead of Apple Maps
- Add client's contact number
- Make app compatible with iPad
- Easily switch between organizations
- Advises who allocated a shift
- Indication on week view if shift is reviewed/approved
- Laptop and iPad/tablet version for typing notes
- Show only days with shifts on the app opening screen
- Sync work dates to Google Calendar
AccessCare
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ShiftCare
No in-app purchases
AccessCare
No in-app purchases
