ShiftCare vs PACT
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ShiftCare
This app streamlines care coordination for Canadian disability support and home care agencies. It offers features for scheduling, client management, billing, and real-time communication between office staff and caregivers, ensuring EVV compliance and provincial readiness.
- Drag-and-drop scheduling with SmartMatch
- Electronic Visit Verification (EVV)
- Client profiles and care plans
- Bulk invoicing and provincial claims
- Real-time visit notes and updates
- GPS-verified clock-in/out
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ShiftCare is purpose-built care management software for Canadian disability support agencies, home care providers, and community care organisations — rated 4.8 stars by thousands of users. From scheduling and EVV compliance to client care and billing, ShiftCare connects your office team and your caregivers in one easy-to-use mobile platform. EVV COMPLIANT & PROVINCIALLY READY - Electronic Visit Verification (EVV) for accurate, real-time visit tracking - GPS-verified clock-in/out for every client visit - Support for provincial funding and home care billing requirements - PIPEDA-compliant data security and document management - Integrations with leading accounting software FOR DISABILITY SUPPORT & HOME CARE AGENCIES - Drag-and-drop scheduling with SmartMatch — match caregivers to clients based on skills, preferences, and availability - Manage budgets across multiple funding sources and payer types - Client profiles, care plans, and progress notes in one secure platform - Incident reporting and risk documentation - Bulk invoicing and provincial claims support FOR CAREGIVERS & SUPPORT WORKERS - View and manage your shifts from your smartphone - GPS clock-in/out for accurate visit verification - Access client profiles and care plans before every visit - Submit visit notes and updates in real time - Track mileage and expenses, lodged instantly TRUSTED ACROSS CANADA ShiftCare supports disability service providers, home care agencies, and community support organisations across British Columbia, Alberta, Ontario, and beyond. Start your free trial today. No credit card required.
PACT
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Transform Your Service Business with PACT - The Digital Agreement Platform Say goodbye to paper contracts and disorganized client management. PACT is the all-in-one solution designed specifically for service professionals—therapists, coaches, personal trainers, consultants, and wellness practitioners—to streamline agreements, manage clients, and grow your business effortlessly. Perfect For: • Therapists & Counsellors • Life Coaches & Wellness Practitioners • Personal Trainers & Fitness Instructors • Creative Service Providers • Any service professional managing client relationships Key Features: Digital Agreement Management Create professional service agreements in minutes. Choose from customizable templates or build your own. Send agreements digitally and track their status in real-time. Your clients can sign directly from their email—no printing, scanning, or physical documents needed. Complete Client Management Build and maintain your client database with ease. Store contact information, photos, notes, and access each client's complete agreement history. Search functionality helps you find clients instantly. Unique email validation ensures no duplicate clients in your database. Dashboard Get instant insights into your business with a comprehensive dashboard featuring: • Active, sent, and total agreement counts • Pending agreements overview • Real-time activity feed Session Tracking & Calendar Never miss a session again. Track client appointments, record session notes, and monitor your schedule at a glance. View your calendar in day, week, or 5-day views. Keep detailed records of all client interactions for better service delivery. Mark sessions complete and track progress seamlessly. Digital Signatures Made Easy Send agreements via email with secure, legally-binding digital signatures. Clients can sign in just a few clicks from any device mobile, tablet, or desktop. Receive instant notifications when agreements are signed. Digital Agreement Generation Generate formatted service agreements automatically. Share via email. All agreements are securely stored in the cloud and accessible anytime, anywhere. Track agreement status from draft to completion. Revenue Tracking Monitor your monthly earnings with automatic revenue calculation based on completed sessions. Track your business growth and financial performance at a glance. View detailed session value breakdowns. Secure Cloud Storage All your data is securely stored in the cloud using enterprise-grade security. Access your agreements and client information from any device, anytime. Never lose an agreement again. Your data syncs seamlessly across iPhone, iPad, and web. Works on IOS Available on iOS. Start on your phone, continue on your tablet, and manage everything from your computer. Your data syncs seamlessly across all devices. Privacy & Security First Your clients' information and agreements are protected with bank-level encryption. We're committed to keeping your data secure and private. Email validation and data integrity checks ensure clean, consistent client records. Why Choose PACT? Save Time - Create and send agreements in minutes, not hours Look Professional - Impress clients with sleek digital agreements Stay Organized - All your clients and agreements in one place Grow Your Business - Track metrics that matter to your success Always Accessible - Cloud-based platform works on any device Perfect for Service Professionals Who • Need to send agreements frequently • Manage their sessions. • Value their time and efficiency • Want to present a professional image • Want secure, organized client management Download now - experience better client agreement management. Questions,feedback or need support? Contact us at support@mypactapp.com *PACT - Where Professional Service Meets Digital Innovation* By using this app, you agree to our Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Screenshots
Verdict
The clearest difference is in-app purchases: ShiftCare at none against PACT's 1. ShiftCare also leads on update cadence (every 4 days vs every 2 weeks). On price, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. PACT sells 1 in-app purchase, starting at $10.00 per month. ShiftCare asks for nothing beyond the download.
ShiftCare ships an update every 4 days, PACT every 2 weeks. The most recent releases landed on September 22, 2026 and September 11, 2026 respectively.
| Parameter | ShiftCare | PACT |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (521 ratings) — better | — |
| Positive reviews | 65.1% of reviews | — |
| Number of ratings | 521 — better | — |
| Update frequency | Every 4 days — better | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 49 MB | 68 MB |
| Age rating | 4+ | 4+ |
| Developer | ShiftCare Pty. Ltd. | Capability Applications |
Bugs and requests
ShiftCare
Reported bugs
26 issues- Shifts don't always sync with Google Calendar in real time
- Mileage input does not accept decimal points
- Unavailability section is clumsy and difficult to manage
- Cannot delete multiple unavailabilities at once
- Cannot edit unavailabilities once set
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- Shift notifications are not timely
- Mileage display is not easy to read and doesn't auto-add totals
- Expense totals are not saving
- App freezes frequently, requiring reinstallation
- Progress notes sometimes don't save or save twice
- Keyboard covers notes while writing in progress notes section
- Cannot scroll notes to see typing in progress notes
- Login issues with email and password
- No way to contact support through the app
- Web login for Shiftcare Connect is not mobile-friendly
- App crashes
- Progress notes lack a save-as-you-go feature
- App is not compatible with iPad
- Cannot log in when at different venues
- Shift notifications pop up excessively and are difficult to manage
- No updates visible in the notification field
- Need to close and reopen the entire app to return to the current date
- Issues viewing past dates for hours worked/approved
- Progress notes cover what you are writing
- Cannot see what you are typing in progress notes as the keyboard covers it
- Unable to scroll down to see typing in progress notes
Requested features
18 requests- Option to sign out before uploading notes
- Direct sync with Apple Calendar
- Option to create multiple emails for different companies
- Ability to add decimal points for mileage
- More options for shift notifications
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- Ability to delete all unavailabilities at once
- Ability to edit unavailabilities
- Admin layout or functions in the mobile app
- Save as you go for progress notes
- Option to use Google Maps instead of Apple Maps
- Add client's contact number
- Make app compatible with iPad
- Easily switch between organizations
- Advises who allocated a shift
- Indication on week view if shift is reviewed/approved
- Laptop and iPad/tablet version for typing notes
- Show only days with shifts on the app opening screen
- Sync work dates to Google Calendar
PACT
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ShiftCare
No in-app purchases
PACT
- Pact Premium Subscription$10.001 Month









