ShiftCare vs EDM Solutions Staffing
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ShiftCare
This app streamlines care coordination for Canadian disability support and home care agencies. It offers features for scheduling, client management, billing, and real-time communication between office staff and caregivers, ensuring EVV compliance and provincial readiness.
- Drag-and-drop scheduling with SmartMatch
- Electronic Visit Verification (EVV)
- Client profiles and care plans
- Bulk invoicing and provincial claims
- Real-time visit notes and updates
- GPS-verified clock-in/out
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ShiftCare is purpose-built care management software for Canadian disability support agencies, home care providers, and community care organisations — rated 4.8 stars by thousands of users. From scheduling and EVV compliance to client care and billing, ShiftCare connects your office team and your caregivers in one easy-to-use mobile platform. EVV COMPLIANT & PROVINCIALLY READY - Electronic Visit Verification (EVV) for accurate, real-time visit tracking - GPS-verified clock-in/out for every client visit - Support for provincial funding and home care billing requirements - PIPEDA-compliant data security and document management - Integrations with leading accounting software FOR DISABILITY SUPPORT & HOME CARE AGENCIES - Drag-and-drop scheduling with SmartMatch — match caregivers to clients based on skills, preferences, and availability - Manage budgets across multiple funding sources and payer types - Client profiles, care plans, and progress notes in one secure platform - Incident reporting and risk documentation - Bulk invoicing and provincial claims support FOR CAREGIVERS & SUPPORT WORKERS - View and manage your shifts from your smartphone - GPS clock-in/out for accurate visit verification - Access client profiles and care plans before every visit - Submit visit notes and updates in real time - Track mileage and expenses, lodged instantly TRUSTED ACROSS CANADA ShiftCare supports disability service providers, home care agencies, and community support organisations across British Columbia, Alberta, Ontario, and beyond. Start your free trial today. No credit card required.
EDM Solutions Staffing
This app connects healthcare workers with facilities needing staff. Workers can find shifts, manage schedules, and track onboarding. Facilities can post staffing needs and manage requests.
- Browse available shifts
- Upload onboarding documents
- Manage schedules and attendance
- Post staffing needs
- Review worker pay and facility billing
- Receive staffing notifications
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EDM Solutions Staffing connects healthcare workers and participating facilities with EDM Solutions LLC. FOR WORKERS • Browse available shifts and review posted pay rates, times and locations. • Upload required onboarding documents and follow their review status. • Find the Orientation section and submit your completed responses for EDM review. • Manage your schedule, record attendance and follow timesheet review status. • Communicate with facilities and receive account and staffing notifications. • Open My Patriot from Employee Payroll to access your separate Patriot account. First-time access uses the invitation provided by EDM Payroll. FOR FACILITIES • Post staffing needs for one date, repeating weekdays or selected dates. • Review Worker pay, the EDM service fee and the Facility hourly total before posting, under your approved pricing arrangement. • Manage staffing requests, review attendance and hours, and access Facility billing tools. GETTING STARTED Downloading the app does not activate an employee account. If EDM sent you an employee setup invitation, complete that invitation, then choose Worker and sign in with the same email address. If you already have an EDM account, sign in rather than creating a duplicate. Workers can browse available shifts while completing onboarding. Picking up a shift requires EDM account approval, the required documents and agreements, and role and assignment eligibility. Submitting a document is separate from approval for placement. Facility posting requires an active EDM pricing arrangement and completed billing setup. Shift availability varies by role and location; downloading the app does not guarantee an assignment. PAYROLL AND FACILITY BILLING EDM uses a W-2 employee payroll workflow. Recording attendance or approving hours does not confirm that an employee has been paid. Facility billing and payments to EDM are separate from EDM's employee payroll process. My Patriot opens the external employee payroll portal for pay statements and tax documents; EDM does not currently synchronize hours or payment status automatically with Patriot. Text-message updates are optional. Notification delivery depends on your device settings and service availability. EDM Solutions LLC is a separate legal entity owned by El Shaddai Christian Center, Inc. The app is published through the parent organization's developer accounts for EDM Solutions LLC's healthcare staffing services. Support: info@edmsolutions.org Privacy: https://edmsolutions.org/privacy-policy.html Account deletion: https://admin.edmsolutions.org/account-deletion
Screenshots
Verdict
The clearest difference is ratings volume: ShiftCare at 568 against EDM Solutions Staffing's 2. ShiftCare also leads on update cadence (every 2 days vs every 5 days). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
EDM Solutions Staffing holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: ShiftCare has 568 ratings behind it against 2, so its average is the more settled of the two.
ShiftCare ships an update every 2 days, EDM Solutions Staffing every 5 days. The most recent releases landed on November 2, 2026 and October 31, 2026 respectively.
| Parameter | ShiftCare | EDM Solutions Staffing |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (568 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 68.1% of reviews | — |
| Number of ratings | 568 — better | 2 |
| Update frequency | Every 2 days — better | Every 5 days |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 52 MB | 57 MB |
| Age rating | 4+ | 17+ |
| Developer | ShiftCare Pty. Ltd. | EL-SHADDAI CHRISTIAN CENTER, INC |
Customer experience
ShiftCare
EDM Solutions Staffing
Bugs and requests
ShiftCare
Reported bugs
26 issues- Shifts don't always sync with Google Calendar in real time
- Mileage input does not accept decimal points
- Unavailability section is clumsy and difficult to manage
- Cannot delete multiple unavailabilities at once
- Cannot edit unavailabilities once set
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- Shift notifications are not timely
- Mileage display is not easy to read and doesn't auto-add totals
- Expense totals are not saving
- App freezes frequently, requiring reinstallation
- Progress notes sometimes don't save or save twice
- Keyboard covers notes while writing in progress notes section
- Cannot scroll notes to see typing in progress notes
- Login issues with email and password
- No way to contact support through the app
- Web login for Shiftcare Connect is not mobile-friendly
- App crashes
- Progress notes lack a save-as-you-go feature
- App is not compatible with iPad
- Cannot log in when at different venues
- Shift notifications pop up excessively and are difficult to manage
- No updates visible in the notification field
- Need to close and reopen the entire app to return to the current date
- Issues viewing past dates for hours worked/approved
- Progress notes cover what you are writing
- Cannot see what you are typing in progress notes as the keyboard covers it
- Unable to scroll down to see typing in progress notes
Requested features
18 requests- Option to sign out before uploading notes
- Direct sync with Apple Calendar
- Option to create multiple emails for different companies
- Ability to add decimal points for mileage
- More options for shift notifications
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- Ability to delete all unavailabilities at once
- Ability to edit unavailabilities
- Admin layout or functions in the mobile app
- Save as you go for progress notes
- Option to use Google Maps instead of Apple Maps
- Add client's contact number
- Make app compatible with iPad
- Easily switch between organizations
- Advises who allocated a shift
- Indication on week view if shift is reviewed/approved
- Laptop and iPad/tablet version for typing notes
- Show only days with shifts on the app opening screen
- Sync work dates to Google Calendar
EDM Solutions Staffing
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ShiftCare
No in-app purchases
EDM Solutions Staffing
No in-app purchases
Questions
Is ShiftCare free?
Is EDM Solutions Staffing free?
Which has better reviews, ShiftCare or EDM Solutions Staffing?
Do ShiftCare or EDM Solutions Staffing have ads?
Which is updated more often, ShiftCare or EDM Solutions Staffing?
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