Slack for EMM vs Genesys Cloud Associate
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Slack for EMM
This app facilitates business communication for organizations utilizing Enterprise Mobility Management (EMM). It's designed for specific enterprise environments, and users unsure of their EMM status should opt for the standard version.
- Enterprise Mobility Management integration
- Secure business communication
- Team messaging
- Channel-based conversations
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Slack for EMM is for Slack customers with Enterprise Mobility Management (EMM) enabled. If you’re unsure whether this applies to your organization, we recommend using the regular Slack app.
Genesys Cloud Associate
This app provides business communication features, allowing users to make and receive IP-based calls using their dedicated business number. It enables seamless connectivity with colleagues, partners, and customers from anywhere, even over Wi-Fi in areas with weak cellular signal.
- IP-based calling
- Dedicated business phone number
- Separate business and personal calls
- Wi-Fi calling
- Contact search
- Call history
- Voicemail and fax inbox
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Elevate your business communication with the Genesys Cloud™ Associate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile device. Stay in touch with your colleagues, partners and customers from virtually anywhere. - Use your dedicated Genesys Cloud business phone number to make and receive calls. - Keep your business and personal phones separate. - Make and receive calls using Wi-Fi, even in areas with poor cellular coverage. - Search for people and groups in your organization and personal contacts. - View your call history and return missed calls. - Check your inbox to review your voicemails, recordings and faxes.
Screenshots
Verdict
The clearest difference is review sentiment: Slack for EMM at 35% against Genesys Cloud Associate's 7%. Slack for EMM also leads on update cadence (weekly vs every 3 weeks). Genesys Cloud Associate's advantage is rating (4.4 vs 4.2) and monetization model (free vs ad-supported). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Genesys Cloud Associate holds the better App Store score, 4.4 against 4.2. Both are backed by a comparable volume of ratings — 401 and 400 respectively. Written reviews complicate that: 35% of Slack for EMM's written reviews are positive against 7% of Genesys Cloud Associate's, so the app with the better star average is not the one people write more warmly about.
Slack for EMM ships an update weekly, Genesys Cloud Associate every 3 weeks. The most recent releases landed on October 15, 2026 and October 18, 2026 respectively.
| Parameter | Slack for EMM | Genesys Cloud Associate |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (401 ratings) | 4.4 (400 ratings) — better |
| Positive reviews | 35.2% of reviews — better | 6.7% of reviews |
| Number of ratings | 401 — better | 400 |
| Update frequency | Weekly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 337 MB | 29 MB |
| Age rating | 17+ | 4+ |
| Developer | Slack Technologies, Inc. | Genesys Telecommunications Labs, Inc |
Customer experience
Slack for EMM
Genesys Cloud Associate
Bugs and requests
Slack for EMM
Reported bugs
22 issues- App crashes on large threads
- App crashes immediately on opening
- Cannot type in landscape mode on phone
- Status text clears out every few seconds on iOS
- Hangout calls drop when device screen lock engages
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- Constant signing out after updates
- Cannot login due to 'already accepted invite'
- Signs out of all accounts randomly
- App stops working and requires update not available
- In-app update link doesn't work
- Cannot update app from App Store
- Login screen goes back to 'get started'
- Invite link doesn't work and email confirmation fails
- App keeps crashing with error message
- Video calls are unreliable, audio settings flip
- Cannot add person to DM without app freezing
- Favorite emojis do not include +1 thumbs up
- App doesn't update in background on iOS
- Cannot change file name before sending
- App saves pictures taken in-app to device storage
- No icons displayed on webhook messages with custom icons
- Censorship of political speech
Requested features
11 requests- Ability to rename/display name channels
- Improve search functionality
- Allow users to hold messages when DND/Vacation is activated
- Better huddle and collaboration features
- Improve notification consistency for unread messages
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- Expand DM limit beyond 9 people
- Better integration with Microsoft Teams for video calls
- Allow users to see all poll responses
- Ability to mute individual people for notifications
- Dark mode as an override option
- Sync profile settings between desktop and iOS app
Genesys Cloud Associate
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Slack for EMM
No in-app purchases
Genesys Cloud Associate
No in-app purchases
Questions
Is Slack for EMM free?
Is Genesys Cloud Associate free?
Which has better reviews, Slack for EMM or Genesys Cloud Associate?
Do Slack for EMM or Genesys Cloud Associate have ads?
Which is updated more often, Slack for EMM or Genesys Cloud Associate?
Other comparisons
