SMART eTickets vs Visit Marin County

The Sonoma-Marin Area Rail Transit (SMART) eTickets app allows you to purchase and use tickets instantly on your phone using a debit or credit card. Simply download the free app, register your e-mail address in our secure system and you're ready to ride. With the SMART Train Mobile Tickets app, you can: · Purchase one-way or round-trip tickets · Receive a discounted fare if you qualify as: Youth (5 -18), Senior (65 & Older) or a passenger with disabilities · Pay a single fare or multiple fares for a group of riders · Store multiple tickets on your phone for future use · Activate tickets · Register your debit/credit card in our secure system IMPORTANT REMINDERS: · You need an account to use mobile tickets. An account only requires an email & password · Once you purchase your ticket it will appear in your "ticket wallet" · Activate your ticket shortly before boarding the SMART Train · If you purchased multiple tickets remember to activate all of them. Tickets are displayed in order of activation. Swipe to advance to the next ticket · Be prepared to show your active ticket(s) to SMART personnel · Keep an eye on your battery level. You are held responsible for having a mobile phone in good working order and usable prior to boarding. If your mobile phone is inoperable you must use some other payment method for the journey · Mobile tickets do not need cell phone or WiFi services to be activated. However, you do need connectivity during the purchase of the ticket. · Mobile tickets are valid for 90 minutes after activation · Mobile tickets that have been purchased, but not activated, will expire after 30 days · Transfer credits are not available via the SMART mobile ticket app · If you lose or purchase a new device you can transfer any valid, unused tickets to a new device. SMART POLICY ON REFUNDS: · Generally, SMART does not issue refunds on mobile products · In the case of extenuating circumstances, customers can submit a refund request · Refund form can be found on: www.SonomaMarinTrain.org

Search and Booking: Users of the MCVB app can search for flights, hotels, and rental cars based on their travel dates, preferences, and budget, allowing users to compare prices and choose the best deals. Itinerary Management: The MCVB app helps travellers manage their itineraries. Users can input their travel plans, including flight details, hotel reservations, and activities, all in one place. Some apps even send reminders for upcoming flights or check-in times. Real-Time Updates: The MCVB app can provide real-time notifications about flight status, gate changes, and delays. This feature helps travellers stay informed and adjust their plans accordingly. Maps and Navigation: Integrated maps with the MCVB app help users navigate new cities, find nearby attractions, restaurants, and services. Local Recommendations: The MCVB travel app includes curated lists of local attractions, dining options, and activities based on user preferences and reviews. This helps travellers discover hidden gems and popular spots. User Reviews and Ratings: The MCVB app features user-generated reviews and ratings for hotels, restaurants, and attractions, helping travellers make informed decisions based on the experiences of others. Travel Community: The MCVB app has social features that allow users to connect with other travellers, share tips, and ask for advice. This can enhance the travel experience by fostering a sense of community. Customer Support: The MCVB app can provide customer support features, such as chatbots or live chat, to assist users with any issues or questions they may have during their visit to Marin County.