Entrata Facilities vs Activ Answer
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Entrata Facilities
Streamline your work order management with this tool. Assign, track, and close tasks efficiently while monitoring completion times.
- Work order assignment
- Work order management
- Work order closing
- Time tracking
- Task completion monitoring
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Entrata Facilities simplifies your work order management process. Quickly assign, manage, and close work orders while tracking the time it takes to complete them.
Activ Answer
Manage your Activ service remotely. Receive message alerts, listen to, transcribe, and translate communications. Initiate callbacks or send automated replies to stay connected and productive.
- New message notifications
- Listen to messages
- Transcribe messages
- Translate messages
- Initiate Live Callback
- Send automated SMS responses
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Take your Activ service on the go with Activ Answer by Audio Images. Get new message notifications, listen to, transcribe, and translate messages, initiate Live Callback or send automated SMS responses--all from the app. It's exactly what you need to do your job and keep connected with your community.
Screenshots
Verdict
The clearest difference is rating: Entrata Facilities at 4.8 against Activ Answer's 2.7. Entrata Facilities also leads on ratings volume (2.8K vs 10) and review sentiment (35% vs 25%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Entrata Facilities holds the better App Store score, 4.8 against 2.7. That said, the two scores are not equally well evidenced: Entrata Facilities has 2.8K ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 35% of Entrata Facilities's written reviews are positive against 25% of Activ Answer's.
Entrata Facilities ships an update monthly, Activ Answer every 2 months. The most recent releases landed on September 23, 2026 and September 17, 2026 respectively.
| Parameter | Entrata Facilities | Activ Answer |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (2.8K ratings) — better | 2.7 (10 ratings) |
| Positive reviews | 34.9% of reviews — better | 25.0% of reviews |
| Number of ratings | 2.8K — better | 10 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 58 MB | 40 MB |
| Age rating | 17+ | 4+ |
| Developer | Entrata, Inc. | Audio Images International, Inc. |
Customer experience
Entrata Facilities
Activ Answer
Bugs and requests
Entrata Facilities
Reported bugs
5 issues- Can't create work orders on iOS and iPadOS
- Notes not visible to residents
- App crashes after updates
- Maintenance inspection section issues
- Apartment number not visible
Requested features
5 requests- Add Russian language support
- Bring back swipe down to refresh
- Allow searching for issues when creating work orders
- Combine with Site Tablet app
- Improve two-way communication and add scheduling feature
Activ Answer
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Entrata Facilities
No in-app purchases
Activ Answer
No in-app purchases
Questions
Is Entrata Facilities free?
Is Activ Answer free?
Which has better reviews, Entrata Facilities or Activ Answer?
Do Entrata Facilities or Activ Answer have ads?
Which is updated more often, Entrata Facilities or Activ Answer?
Other comparisons
