Comparison

Appalachian Power vs EHS Hero

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Appalachian Power

Manage your utility account with ease. View and pay bills, report power outages, and track restoration progress. Access billing history, compare energy usage, and set up alerts for a seamless experience.

Highlights
  • Report power outages
  • Check outage status
  • View and pay bills
  • Manage account details
  • Compare energy usage
  • Set up billing alerts
Features
Read full description

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips. Features include: OUTAGE INFORMATION - Report a power outage - Check outage status and track restoration progress - Easy access to view outage maps in your area ACCOUNT MANAGEMENT - Choose "Remember me" to skip logging in each time you use the app* - View your real-time account balance, payment due date, and balance details - View and download your bill (PDF) - Pay immediately for free from your bank account - Make automatic or scheduled payments - Other ways to pay (credit/debit card, in-person, by phone) - Switch between multiple accounts ENERGY USAGE - Compare how your current usage compares to last month or the same time last year SETTINGS - Enroll in and manage your paperless billing - Add or delete your bank accounts - Enroll in and manage billing and outage alerts *Logging into the Appalachian Power app requires an active account that is registered online at AppalachianPower.com

About

EHS Hero

Features
Read full description

EHS Hero’s fully mobile safety audit, training, and incident reporting software aids companies of all sizes in identifying problems and hazards that put your workplace at risk, keeping employees up to date on training, and reporting incidents in the field in real-time. Our mobile app augments our web-based system to enable you to store, manage, and report in one central location that team members across your organization can access easily. Perform your audits, training, and incident reports right in the BasicSafe mobile system for easy access and visibility, even without a network connection. Once you are back in range with one easy step you can simply sync to BasicSafe. You must be an active BasicSafe customer to use this application. Sign up here https://www.basicsafe.us/pricing

Screenshots

Appalachian Power4 screens
EHS Hero4 screens

Verdict

The call

Appalachian Power and EHS Hero are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Appalachian Power ships an update monthly, EHS Hero every 3 weeks. The most recent releases landed on October 13, 2026 and October 2, 2026 respectively.

ScorecardNo meaningful differences
Appalachian Power versus EHS Hero: the parameters behind the verdict, then further details
ParameterAppalachian PowerEHS Hero
PriceFreeFree
Rating2.8 (151 ratings) — better—
Positive reviews19.6% of reviews—
Number of ratings151 — better—
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.0 — better16.4
Further details — not scored
Size34 MB39 MB
Age rating4+4+
DeveloperAmerican Electric PowerBasic Safe Policy and Procedure

Bugs and requests

Appalachian Power

Reported bugs

33 issues
  • Password requirements change message on login
  • App randomly logs out
  • App refuses to send password reset emails
  • Cannot connect to host server
  • App will not let me log in after mandatory update
Show 28 more
  • App crashes immediately after update
  • App won't sign you in
  • App says username is wrong
  • Cannot access anything
  • App doesn't work for a long time
  • App issues after recent update
  • Still can't get on the app after resetting password
  • App doesn't work
  • App is down more than up
  • Erroneously rejected a payment
  • App caused fee for returned payment
  • Something is wrong, app won't let me login
  • App is always crashing
  • Can't hardly sign in
  • App will not allow you to log in
  • Everytime I login, get error message
  • App worked until two months ago
  • Cannot get past the login screen
  • App worked perfectly fine until the most recent update
  • App says oops try again later
  • Cannot make a payment on the app
  • Error message on login screen
  • Unable to get any further than the login screen
  • App won't even open, just crashes
  • App suddenly stopped working
  • App won't log me into my account
  • App doesn't work
  • Charges $2.95 to pay bill through this app

Requested features

5 requests
  • Show daily balance
  • Add credit card payment option with saved information
  • Fix app for iPad landscape mode
  • Improve app user interface
  • Provide more bill details

EHS Hero

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Appalachian Power

No in-app purchases

None

EHS Hero

No in-app purchases

Questions

Is Appalachian Power free?
Appalachian Power is free to download, with no in-app purchases.
Is EHS Hero free?
EHS Hero is free to download, with no in-app purchases.
Do Appalachian Power or EHS Hero have ads?
Neither Appalachian Power nor EHS Hero shows ads.
Which is updated more often, Appalachian Power or EHS Hero?
Appalachian Power ships an update monthly, and EHS Hero every 3 weeks. Most recently, Appalachian Power was updated on October 13, 2026 and EHS Hero on October 2, 2026.

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