Vhi vs myPatientSpace
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Vhi
Manage your health insurance and access medical services conveniently. Submit claims, check policy details, and consult with doctors or nurses. Get quick answers to health queries and find healthcare providers.
- Snap & Send expense claims
- Chat with policy advisors
- Online doctor video consultations
- Symptom checker
- View policy information
- Book health screenings
- 24/7 nurse support
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Your Vhi Healthcare team are accessible through the app, making day-to-day health queries quick and seamless. Whether you need to check the details of your plan or claim back an expense, you can do it easily from our app. Whenever you need us, we’re there. Current Features: Snap & Send Claim your everyday medical expenses, anytime, anywhere. Am I Covered? Chat directly with an Irish based advisor to have policy, benefits, and claims questions quickly answered. Online Doctor Face to face video consultations with experienced doctors, based in Ireland. Parkrun Get rewards for your parkrun with the Vhi parkrun rewards programme. Symptom Checker A feature that helps you find safe information so that you can make the best choices for your health. My Policy Keep track of your Vhi policy information at the touch of a button. Medical Book a health screening, speak to a nurse 24/7, and find your nearest Swiftcare clinic. Download your Vhi Mobile Health Assistant today! Important Information You need to have an active Vhi policy to use this app. Feature availability depends on your policy coverage. Log into the app using your registered email address and password. If you haven’t set up an account yet, register in the app using your policy number. Vhi Healthcare DAC trading as Vhi Healthcare is regulated by the Central Bank of Ireland.
myPatientSpace
This app connects patients with their healthcare providers, delivering personalized health information, educational resources, and progress tracking tools. It facilitates communication and allows family members to be involved in care.
- Personalized health information
- Educational resources
- Progress tracking
- Family/caregiver involvement
- Health app integration
- Two-step account verification
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Healthcare Providers use myPatientSpace to provide their patients with the right information at the right time to support better outcomes. myPatientSpace is your personal digital companion to help you and your family through your episode of care. Healthcare Providers and Staff know their patients have the information they need to improve adherence, outcomes and satisfaction. Patients can use the app to get updates, education, complete assessments, daily tasks, and track progress. Patients can invite their families members and care givers to be part of their space. Staff can send updates to patients and families, and keep track of their patients' progress. Our engagement platform delivers the right information to patients based on their journey stage and monitors patients' responses to trigger alerts. Your HealthCare Provider will provide you access to the app. You will receive by SMS or email a link to download and join your space in myPatientSpace. Your experience will be personalized for your HealthCare Provider and your particular treatment. This treatment information is provided to you by your Healthcare provider to support you on your care journey. To use myPatientSpace - your Healthcare Provider will need to sign up to myPatientSpace and provide you with access. New in version 1.6.76: Two-Step account verification option. New since version 1.6: myPatientSpace integrates to Health app for storing certain health data (for example, Peakflow) on your device.
Screenshots
Verdict
The clearest difference is rating: myPatientSpace at 5.0 against Vhi's 4.5. Vhi's advantage is ratings volume (81 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
myPatientSpace holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Vhi has 81 ratings behind it against 2, so its average is the more settled of the two.
Vhi ships an update monthly, myPatientSpace every 2 weeks. The most recent releases landed on October 23, 2026 and October 10, 2026 respectively.
| Parameter | Vhi | myPatientSpace |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (81 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 80.0% of reviews | — |
| Number of ratings | 81 — better | 2 |
| Update frequency | Monthly | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.6 | 14.0 — better |
| Further details — not scored | ||
| Size | 138 MB | 234 MB |
| Age rating | 4+ | 17+ |
| Developer | Vhi Group Services Designated Activity Company | MYPATIENTSPACE |
Customer experience
Vhi
myPatientSpace
Bugs and requests
Vhi
Reported bugs
7 issues- App won't open, requires cookies to be enabled
- App crashes when opening on iPhone 13 Pro
- App requires update to latest version when already on latest version
- Snap and send feature no longer works, upload error occurs
- App crashing all the time after logging in
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- Authentication keeps bugging, requires multiple registrations
- IPhone app doesn't receive SMS text notifications
Requested features
9 requests- Ability to check claim status within the app
- Access to paperwork for denied claims
- Improved navigation for mobile scrolling
- More features beyond just submitting receipts
- Ability to look up policy inclusions
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- Guidance through the snap and send process
- Fix for SMS text notification issues on iPhone
- Fix for authentication bugs requiring multiple registrations
- Ability to add multiple receipts to the same claim
myPatientSpace
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Vhi
No in-app purchases
myPatientSpace
No in-app purchases






