Team vs Field Service Dispatch
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Team
Streamline teamwork with a unified workspace for messaging, task management, and file sharing. Integrate with popular business apps to keep all your team's essential tools in one accessible location. Boost productivity and collaboration from any device, anywhere.
- Group and private chat
- Persistent workspaces
- Task management
- Drag & drop file sharing
- Live meetings & screen sharing
- Integrations with business apps
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BroadSoft Team-One from Verizon is more than messaging; it’s teamwork made simple. Of course, you can chat but there’s so much more. Say goodbye to endless switching between apps and hello to a simpler way to work. Team-One’s persistent workspace model puts everything your teams need for better collaboration in one place. With Team-One, easily manage all your work in one place so you can be productive from anywhere, anytime, and on any device to stay in sync with your teams. Experience how Team-One can make teamwork simple. KEY FEATURES INCLUDE • Group and private chat • Persistent workspaces • Task management • Easy drag & drop file sharing • Note taking • Live meetings & screen sharing • Powerful search • Content-in-common • APIs, Bots & Integrations with other popular business apps including Dropbox, Google Drive, Salesforce, Jira, Marketo, Zendesk and more to assure that you have all the tools you need to collaborate Powered by BroadSoft BroadSoft Team One from Verizon is for the sole use of customers that have purchased the Service from Verizon.
Field Service Dispatch
This app streamlines job scheduling and communication between dispatchers, field technicians, and customers. Technicians can update job progress, capture service details like notes and photos, and access essential information even offline. It simplifies field operations and boosts productivity.
- Job scheduling and notifications
- Capture job notes, photos, and signatures
- Access customer information and history
- Update job statuses and travel times
- Offline data synchronization
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Reveal Field (formerly known as Field Service Dispatch for Reveal) makes it easy for dispatchers to efficiently schedule and communicate about jobs with technicians and customers. With the Reveal Field mobile app, technicians can easily share job progress and important job details with the office, helping to simplify communication and increase productivity in the field. Technicians can also capture proof of service details, such as job notes, photos and signatures. The Reveal Field app lets you: • Review your jobs for the day and receive notifications when your schedule changes. • Capture important job notes, photos and signatures. • Access everything you need for a job—including customer information and history, location and directions. • Keep dispatchers updated on job statuses, including travel time and time on site. • Continue using the app when there's no signal; information will sync when you're back online. Download Reveal Field and simplify communication with your teams in the field now. Not a Reveal Field customer? Contact the Verizon Connect team at 866.844.2235 to request a live demo.
Screenshots
Verdict
The clearest difference is rating: Field Service Dispatch at 4.6 against Team's 3.0. Field Service Dispatch also leads on ratings volume (107 vs 2). Team's advantage is iOS requirement (10.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Field Service Dispatch holds the better App Store score, 4.6 against 3.0. That said, the two scores are not equally well evidenced: Field Service Dispatch has 107 ratings behind it against 2, so its average is the more settled of the two.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 24, 2026 and October 20, 2026 respectively.
| Parameter | Team | Field Service Dispatch |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (2 ratings) | 4.6 (107 ratings) — better |
| Positive reviews | — | 25.0% of reviews |
| Number of ratings | 2 | 107 — better |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 10.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 117 MB | 46 MB |
| Age rating | 4+ | 4+ |
| Developer | BroadSoft | Verizon Connect Inc. |
Customer experience
Team
Field Service Dispatch
In-app purchases
Team
No in-app purchases
Field Service Dispatch
No in-app purchases
Questions
Is Team free?
Is Field Service Dispatch free?
Which has better reviews, Team or Field Service Dispatch?
Do Team or Field Service Dispatch have ads?
Which is updated more often, Team or Field Service Dispatch?
Other comparisons
