ClearChain vs Penske Service

The Penske ClearChain app is designed to provide Penske Logistics customers with real-time visibility on their shipments. By downloading the free Penske ClearChain app, customers can: • View updates on routes operated by Penske’s dedicated fleet or transportation management services, showing whether a pickup or delivery has been completed, the arrival time, completion time, address, and type of business. • View a map showing current locations of their vehicles. • Set up watch lists of select truck routes they want to monitor closely. Penske ClearChain is designed to provide an at-a-glance view so anyone who manages a supply chain can stay connected while on the go. It is available for customers of Penske Logistics’ dedicated fleet or transportation management services and requires appropriate log-in credentials.

The Penske Service app is designed for use by service providers during a roadside assistance event. Technicians input real-time status updates for 24/7 road calls directly through the app. This information provides better communication and visibility between service providers and drivers waiting for assistance. Features: • Road call report details – receive access to issues, breakdown location, unit details plus service history and contact information for a road repair order • Road call listing – all active road calls displayed in one place for ease of reference and updating • Status updates – multiple status options with ETA are available to choose from and status changes entered will automatically update within Penske systems • Real-time visibility – keeps drivers informed by providing visibility on status updates with GPS tracking • Push notifications – sent to the provider when a road call location has changed or been canceled. Login required to use the Penske Service app, unless otherwise directed.