Quest SAM vs Consumers Energy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Quest SAM
This application provides individuals with self-service access to Quest assets. It allows users to manage their access to various resources. The app is designed for convenient and independent management of Quest-related information.
- Self-service access
- Manage Quest assets
- Independent resource management
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Quest SAM is a self-service access application for individuals seeking to gain access to Quest assets.
Consumers Energy
Manage your energy services with ease. Pay bills securely using various methods, report outages with an interactive map, and receive personalized alerts for payments and service interruptions. Centralize all your energy accounts in one convenient location.
- Flexible, secure bill payments
- Multiple payment options (PayPal, Venmo, Apple Pay, etc.)
- Centralized account management
- Scheduled payments
- Real-time alerts for bills and outages
- Interactive outage map
- Customizable settings
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Manage your energy services seamlessly, anytime, anywhere with the Consumers Energy app. This intuitive app simplifies bill payments, outage reporting, and offers personalized alerts and settings. - Flexible, Secure Bill Payments: Pay your bills using PayPal, Venmo, Apple Pay, Google Pay, checking and savings accounts, or credit/debit cards. - Centralized Account Management: All your energy accounts, one accessible place. - Scheduled Payments: Align your payments with your financial schedule. - Real-Time Alerts: Stay updated on bills, payments, and service interruptions. - Interactive Outage Map: Monitor real-time service conditions in your area. - Custom Settings: Personalize your app experience to fit your needs.
Screenshots
Verdict
The clearest difference is rating: Consumers Energy at 4.7 against Quest SAM's 1.0. Consumers Energy also leads on ratings volume (23K vs 3) and review sentiment (25% vs 0%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Consumers Energy holds the better App Store score, 4.7 against 1.0. That said, the two scores are not equally well evidenced: Consumers Energy has 23K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 0% of Quest SAM's written reviews are positive against 25% of Consumers Energy's.
Quest SAM ships an update monthly, Consumers Energy every 4 weeks. The most recent releases landed on November 3, 2026 and November 5, 2026 respectively.
| Parameter | Quest SAM | Consumers Energy |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (3 ratings) | 4.7 (23K ratings) — better |
| Positive reviews | 0.0% of reviews | 24.7% of reviews — better |
| Number of ratings | 3 | 23K — better |
| Update frequency | Monthly | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.6 — better | 16.0 |
| Further details — not scored | ||
| Size | 6 MB | 127 MB |
| Age rating | 4+ | 4+ |
| Developer | Quest Diagnostics, Inc. | Consumers Energy |
Customer experience
Quest SAM
Consumers Energy
Bugs and requests
Quest SAM
Not enough reviews yet to summarise bugs or requests.
Consumers Energy
Reported bugs
4 issues- App not allowing account creation
- Automatic logout issues
- Payment processing problems
- Compatibility issues with newer devices
Requested features
4 requests- Add energy usage dashboard like website
- Allow changing payment date
- Improve login stability and security
- Provide more detailed energy consumption data
In-app purchases
Quest SAM
No in-app purchases
Consumers Energy
No in-app purchases
Questions
Is Quest SAM free?
Is Consumers Energy free?
Which has better reviews, Quest SAM or Consumers Energy?
Do Quest SAM or Consumers Energy have ads?
Which is updated more often, Quest SAM or Consumers Energy?
Other comparisons
