RIDGID Link vs GetPipe
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RIDGID Link
This mobile platform connects with compatible tools to provide real-time data and insights. Even without connected tools, users can access manuals, instructional videos, and service center locations for all products.
- Connects with Bluetooth-enabled tools
- Real-time data and insights
- Access tool manuals
- Watch instructional videos
- Locate service centers
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Introducing the new RIDGID® Link, the mobile platform that connects with RIDGID® tools equipped with Bluetooth® technology. The connected tool lineup keeps growing, giving you access to real-time data and insights right from your phone or tablet. Don’t have a smart tool yet? No problem—you can still use the app to access manuals, instructional videos, and locate the nearest service centers for all RIDGID® products. Sign up today to start working faster—and smarter.
GetPipe
This app prioritizes personal connections and excellent service. Users are encouraged to reach out via phone, live chat, or email for any assistance they require.
- Personalized service
- Live chat support
- Email support
- Phone support
- Relationship focus
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We never want to lose the personal touch associated with what we do. Relationships and Service are keys to who we are and what we are about, so either by phone, live chat or email please feel free to reach out to us for anything that you may need.
Screenshots
Verdict
The clearest difference is review sentiment: RIDGID Link at 52% against GetPipe's 0%. RIDGID Link also leads on rating (4.6 vs 3.7) and ratings volume (292 vs 3). GetPipe's advantage is iOS requirement (10.0 vs 17.6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
RIDGID Link holds the better App Store score, 4.6 against 3.7. That said, the two scores are not equally well evidenced: RIDGID Link has 292 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 52% of RIDGID Link's written reviews are positive against 0% of GetPipe's.
| Parameter | RIDGID Link | GetPipe |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (292 ratings) — better | 3.7 (3 ratings) |
| Positive reviews | 52.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 292 — better | 3 |
| Update frequency | Every 3 weeks | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 17.6 | 10.0 — better |
| Further details — not scored | ||
| Size | 61 MB | 7 MB |
| Age rating | 4+ | 4+ |
| Developer | RIDGID Software Solutions | Gregg Hempel |
Customer experience
RIDGID Link
GetPipe
Bugs and requests
RIDGID Link
Reported bugs
11 issues- App freezes before loading/logging in
- Cannot find registered items, especially online purchases
- App does not track tools
- App does not show the last location of tools
- App does not update the press count
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- Bluetooth tracking does not work
- Cannot select language or country during account creation
- Account creation fails with an error
- Login issues, with repeated error messages
- App does not register or track power tools
- Registered tools from online account are not displayed in the app
Requested features
3 requests- Improve app updates and functionality
- App should be able to register and track all Rigid tools, including power tools
- Fix the app to track tools, show last location, and update press count
GetPipe
Not enough reviews yet to summarise bugs or requests.
In-app purchases
RIDGID Link
No in-app purchases
GetPipe
No in-app purchases
