RIDGID Link vs FireProCare
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RIDGID Link
This mobile platform connects with compatible tools to provide real-time data and insights. Even without connected tools, users can access manuals, instructional videos, and service center locations for all products.
- Connects with Bluetooth-enabled tools
- Real-time data and insights
- Access tool manuals
- Watch instructional videos
- Locate service centers
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Introducing the new RIDGID® Link, the mobile platform that connects with RIDGID® tools equipped with Bluetooth® technology. The connected tool lineup keeps growing, giving you access to real-time data and insights right from your phone or tablet. Don’t have a smart tool yet? No problem—you can still use the app to access manuals, instructional videos, and locate the nearest service centers for all RIDGID® products. Sign up today to start working faster—and smarter.
FireProCare
Manage and maintain your fire pump controller with up-to-date system information, parts recommendations, and service alerts. This app enhances equipment reliability and provides greater system visibility for users with compatible operator interfaces.
- Create and manage fire pump controller accounts
- Access manufacturer recommended parts
- Receive service alerts
- Enhance equipment reliability
- Improve user accountability
- Provide system visibility
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FireProCare app is designed to create, manage, and maintain of your fire pump controller. With up-to-date system information for manufacturer recommended parts and service alerts, FireProCare enhances equipment reliability, improves user accountability, and provides greater system visibility. Fire pump controllers with Tornatech’s ViZiTouch 2.1 or Firetrol’s Mark III+ operator interfaces will be able to create a FireProCare account. Customers must apply directly to FireProCare to create an account. This app is part of the service offered by Tornatech and Firetrol.
Screenshots
Verdict
The clearest difference is rating: FireProCare at 5.0 against RIDGID Link's 4.6. FireProCare also leads on device support (3 vs 1) and iOS requirement (15.5 vs 17.6). RIDGID Link's advantage is ratings volume (303 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FireProCare holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: RIDGID Link has 303 ratings behind it against 1, so its average is the more settled of the two.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on October 18, 2026 and October 19, 2026 respectively.
| Parameter | RIDGID Link | FireProCare |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (303 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 52.4% of reviews | — |
| Number of ratings | 303 — better | 1 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.6 | 15.5 — better |
| Further details — not scored | ||
| Size | 64 MB | 69 MB |
| Age rating | 4+ | 4+ |
| Developer | RIDGID Software Solutions | Tornatech Inc. |
Customer experience
RIDGID Link
FireProCare
Bugs and requests
RIDGID Link
Reported bugs
11 issues- App freezes before loading/logging in
- Cannot find registered items, especially online purchases
- App does not track tools
- App does not show the last location of tools
- App does not update the press count
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- Bluetooth tracking does not work
- Cannot select language or country during account creation
- Account creation fails with an error
- Login issues, with repeated error messages
- App does not register or track power tools
- Registered tools from online account are not displayed in the app
Requested features
3 requests- Improve app updates and functionality
- App should be able to register and track all Rigid tools, including power tools
- Fix the app to track tools, show last location, and update press count
FireProCare
Not enough reviews yet to summarise bugs or requests.
In-app purchases
RIDGID Link
No in-app purchases
FireProCare
No in-app purchases
Questions
Is RIDGID Link free?
Is FireProCare free?
Which has better reviews, RIDGID Link or FireProCare?
Do RIDGID Link or FireProCare have ads?
Which is updated more often, RIDGID Link or FireProCare?
Other comparisons
