RIDGID Link vs DEWALT® Tool Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RIDGID Link
This mobile platform connects with compatible tools to provide real-time data and insights. Even without connected tools, users can access manuals, instructional videos, and service center locations for all products.
- Connects with Bluetooth-enabled tools
- Real-time data and insights
- Access tool manuals
- Watch instructional videos
- Locate service centers
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Introducing the new RIDGID® Link, the mobile platform that connects with RIDGID® tools equipped with Bluetooth® technology. The connected tool lineup keeps growing, giving you access to real-time data and insights right from your phone or tablet. Don’t have a smart tool yet? No problem—you can still use the app to access manuals, instructional videos, and locate the nearest service centers for all RIDGID® products. Sign up today to start working faster—and smarter.
DEWALT® Tool Connect
Manage your tools and inventory from anywhere with this app. It allows for pairing enabled tools and linking tags to your account, with features for assigning inventory to locations and users.
- Tool and inventory management
- Bluetooth enabled tool pairing
- Tag and connector linking
- Location management
- User role assignment
- Job site and warehouse organization
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MANAGE YOUR TOOLS. ANYWHERE™. Tool Connect™ by DEWALT® delivers powerful enterprise features for managing inventory on the web and with a mobile device, whether you're at the warehouse or on the job site. Now with support for consumable assets and the Tool Connect™ Partner Network, Tool Connect helps teams improve visibility across more asset types and more places. The Tool Connect™ Partner Network extends detection coverage by leveraging partner platforms as an expanded network for locating DEWALT® tools and equipment. Existing Tool Connect™ customers can activate partner integrations through the Tool Connect™ website. Multiple User Roles As an Administrator, invite Managers and assign them to specific locations and inventory through the Tool Connect™ website. Pairing & Linking Use the app to pair DEWALT® Tool Connect™ enabled Tools to your account, or link DEWALT® Tool Connect™ enabled Tags and Connectors to your existing inventory. Assignments Create and manage locations for job sites, warehouses, vehicles, and more to assign inventory for greater visibility and accountability. Service Plans View and manage service plan information for covered assets to help support maintenance planning and asset readiness. Expanded Asset Visibility Track tools, equipment, and consumable assets in one connected system to help improve organization and jobsite readiness. Tool Connect™ Partner Network The Tool Connect™ Partner Network expands DEWALT® asset tracking by using partner infrastructure as additional detection points across vehicle fleets, heavy equipment, and secured storage. DEWALT announced inaugural partners including Geotab, Trackunit, and BoxLock, extending detection coverage with no new hardware required for existing Tool Connect™ users. Need Help? Email us: toolconnectsupport@sbdinc.com
Screenshots
Verdict
The clearest difference is rating: RIDGID Link at 4.6 against DEWALT® Tool Connect's 3.4. RIDGID Link also leads on review sentiment (52% vs 13%) and ratings volume (303 vs 15). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
RIDGID Link holds the better App Store score, 4.6 against 3.4. That said, the two scores are not equally well evidenced: RIDGID Link has 303 ratings behind it against 15, so its average is the more settled of the two. Written reviews point the same way: 52% of RIDGID Link's written reviews are positive against 13% of DEWALT® Tool Connect's.
RIDGID Link ships an update every 3 weeks, DEWALT® Tool Connect monthly. Both last shipped on October 18, 2026.
| Parameter | RIDGID Link | DEWALT® Tool Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (303 ratings) — better | 3.4 (15 ratings) |
| Positive reviews | 52.4% of reviews — better | 13.3% of reviews |
| Number of ratings | 303 — better | 15 |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 17.6 | 17.6 |
| Further details — not scored | ||
| Size | 64 MB | 93 MB |
| Age rating | 4+ | 17+ |
| Developer | RIDGID Software Solutions | Stanley Black & Decker, Inc. |
Customer experience
RIDGID Link
DEWALT® Tool Connect
Bugs and requests
RIDGID Link
Reported bugs
11 issues- App freezes before loading/logging in
- Cannot find registered items, especially online purchases
- App does not track tools
- App does not show the last location of tools
- App does not update the press count
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- Bluetooth tracking does not work
- Cannot select language or country during account creation
- Account creation fails with an error
- Login issues, with repeated error messages
- App does not register or track power tools
- Registered tools from online account are not displayed in the app
Requested features
3 requests- Improve app updates and functionality
- App should be able to register and track all Rigid tools, including power tools
- Fix the app to track tools, show last location, and update press count
DEWALT® Tool Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
RIDGID Link
No in-app purchases
DEWALT® Tool Connect
No in-app purchases
Questions
Is RIDGID Link free?
Is DEWALT® Tool Connect free?
Which has better reviews, RIDGID Link or DEWALT® Tool Connect?
Do RIDGID Link or DEWALT® Tool Connect have ads?
Which is updated more often, RIDGID Link or DEWALT® Tool Connect?
Other comparisons
