RIDGID Link vs Gateway Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RIDGID Link
This mobile platform connects with compatible tools to provide real-time data and insights. Even without connected tools, users can access manuals, instructional videos, and service center locations for all products.
- Connects with Bluetooth-enabled tools
- Real-time data and insights
- Access tool manuals
- Watch instructional videos
- Locate service centers
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Introducing the new RIDGID® Link, the mobile platform that connects with RIDGID® tools equipped with Bluetooth® technology. The connected tool lineup keeps growing, giving you access to real-time data and insights right from your phone or tablet. Don’t have a smart tool yet? No problem—you can still use the app to access manuals, instructional videos, and locate the nearest service centers for all RIDGID® products. Sign up today to start working faster—and smarter.
Gateway Mobile
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Gateway Fiber Hosted Phone for your PBX environment. Make and receive calls with Gateway Mobile just like you were in the office. No more using your personal phone number when running errands or after hours. Make every call look professional with Gateway Mobile.
Screenshots
Verdict
RIDGID Link and Gateway Mobile are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
RIDGID Link ships an update every 3 weeks, Gateway Mobile monthly. The most recent releases landed on October 26, 2026 and October 22, 2026 respectively.
| Parameter | RIDGID Link | Gateway Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (304 ratings) — better | — |
| Positive reviews | 52.4% of reviews | — |
| Number of ratings | 304 — better | — |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 17.6 | 17.6 |
| Further details — not scored | ||
| Size | 64 MB | 120 MB |
| Age rating | 4+ | 4+ |
| Developer | RIDGID Software Solutions | Gateway Infrastructure, LLC |
Bugs and requests
RIDGID Link
Reported bugs
11 issues- App freezes before loading/logging in
- Cannot find registered items, especially online purchases
- App does not track tools
- App does not show the last location of tools
- App does not update the press count
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- Bluetooth tracking does not work
- Cannot select language or country during account creation
- Account creation fails with an error
- Login issues, with repeated error messages
- App does not register or track power tools
- Registered tools from online account are not displayed in the app
Requested features
3 requests- Improve app updates and functionality
- App should be able to register and track all Rigid tools, including power tools
- Fix the app to track tools, show last location, and update press count
Gateway Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
RIDGID Link
No in-app purchases
Gateway Mobile
No in-app purchases
Questions
Is RIDGID Link free?
Is Gateway Mobile free?
Do RIDGID Link or Gateway Mobile have ads?
Which is updated more often, RIDGID Link or Gateway Mobile?
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