Pet Cloud vs El Segundo Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pet Cloud
Manage all your pet's important information, from medical records to photos, in one organized place. Set reminders for vet visits, connect with other pet owners, and discover local pet-friendly services. Get instant access to live vet support and integrated pet insurance options.
- Organized pet records and documents
- Customizable reminders for appointments
- Connect with local pet owners
- Discover pet-friendly services
- Integrated pet insurance management
- 24/7 live vet access
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Pet Cloud features: Inbox & Docs: Create folders for medical records, adoption records, vet bills, pictures, and create personalized folders. Especially helpful during a pet emergency: Access all your records wherever and whenever you need them; and upload and share documents with anyone. Reminders: The Pet Cloud lets you know when the important stuff is due. You set the date, and it will remind you when your pet is due for their shots and vaccinations. Connect: The Pet Cloud makes it easy for you to meet other pets and their parents. Use the search tool to discover who's around you and get connected. Chat, share photos, plan play dates, and more! Explore: Never feel lost again—wherever you roam, you’ll have access to all things pet. Easily find pet hotels, groomers, daycares, dog parks, shelters, pet-friendly restaurants, and emergency pet hospitals in a flash. Loss Prevention: Unique pet tags integrate with your Pet Cloud profile. If your pet ever goes astray, they can be reunited with you using the unique code on the back of the tag. You and your family are alerted via text message. Live Vet Access: Have a pet emergency or question for a veterinarian? Pet Cloud users can access live veterinary professionals 24/7. Pet Insurance: The Pet Cloud seamlessly integrates with Figo Pet Insurance. Submit claims, add medical records and anything pertaining to your pet’s health through the app. Also, information about your pet’s insurance policy—deductible, payment history, coverage, etc.—is automatically populated.
El Segundo Connect
Easily access City information and services with a few taps. Submit service requests for issues like graffiti or potholes, track your submissions, and stay informed about local news and events.
- Submit service requests
- Track request status
- View public requests
- Access city news
- View event calendar
- Find job opportunities
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Welcome to the El Segundo Connect app – where it’s easier than ever before to access City information and services with just a few taps. The El Segundo Connect app allows you to submit service requests for issues in the City, such as graffiti, potholes, downed trees, street-light maintenance, and more! Select your service request topic, provide a location and any supporting pictures or documents to interact directly with the City. Submit requests anonymously or create an account to keep track of all of your submissions. You can even see requests submitted by others to know what is happening in your area. The El Segundo Connect app also provides instant access to a variety of City webpages, including the latest news, calendar of events, and job opportunities. Keeping you informed and engaged with everything happening in El Segundo. Download the El Segundo Connect app today and put the power of our City in your hands!
Screenshots
Verdict
The clearest difference is update cadence: Pet Cloud at weekly against El Segundo Connect's every 2 months. Pet Cloud also leads on ratings volume (9.8K vs 2). El Segundo Connect's advantage is monetization model (free vs free with in-app purchases) and rating (5.0 vs 4.8). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
El Segundo Connect holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Pet Cloud has 9.8K ratings behind it against 2, so its average is the more settled of the two.
Pet Cloud ships an update weekly, El Segundo Connect every 2 months. The most recent releases landed on October 17, 2026 and October 11, 2026 respectively.
| Parameter | Pet Cloud | El Segundo Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (9.8K ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 27.8% of reviews | — |
| Number of ratings | 9.8K — better | 2 |
| Update frequency | Weekly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 17.0 | 13.4 — better |
| Further details — not scored | ||
| Size | 81 MB | 29 MB |
| Age rating | 17+ | 4+ |
| Developer | Figo Pet Insurance | City of El Segundo |
Customer experience
Pet Cloud
El Segundo Connect
Bugs and requests
Pet Cloud
Reported bugs
4 issues- Login and authentication issues
- Notifications and achievement sections not loading
- Vet chat feature frequently crashing
- Inconsistent app behavior across devices
Requested features
4 requests- Ability to archive vet chat sessions
- Better support for landscape mode and external keyboards
- Improved notification system for claims and policy updates
- More transparency in insurance coverage and claim decisions
El Segundo Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Pet Cloud
No in-app purchases
El Segundo Connect
No in-app purchases
Questions
Is Pet Cloud free?
Is El Segundo Connect free?
Which has better reviews, Pet Cloud or El Segundo Connect?
Do Pet Cloud or El Segundo Connect have ads?
Which is updated more often, Pet Cloud or El Segundo Connect?
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