Comparison

Pet Cloud vs Empathy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Pet Cloud

Manage all your pet's important information, from medical records to photos, in one organized place. Set reminders for vet visits, connect with other pet owners, and discover local pet-friendly services. Get instant access to live vet support and integrated pet insurance options.

Highlights
  • Organized pet records and documents
  • Customizable reminders for appointments
  • Connect with local pet owners
  • Discover pet-friendly services
  • Integrated pet insurance management
  • 24/7 live vet access
Read full description

Pet Cloud features: Inbox & Docs: Create folders for medical records, adoption records, vet bills, pictures, and create personalized folders. Especially helpful during a pet emergency: Access all your records wherever and whenever you need them; and upload and share documents with anyone. Reminders: The Pet Cloud lets you know when the important stuff is due. You set the date, and it will remind you when your pet is due for their shots and vaccinations. Connect: The Pet Cloud makes it easy for you to meet other pets and their parents. Use the search tool to discover who's around you and get connected. Chat, share photos, plan play dates, and more! Explore: Never feel lost again—wherever you roam, you’ll have access to all things pet. Easily find pet hotels, groomers, daycares, dog parks, shelters, pet-friendly restaurants, and emergency pet hospitals in a flash. Loss Prevention: Unique pet tags integrate with your Pet Cloud profile. If your pet ever goes astray, they can be reunited with you using the unique code on the back of the tag. You and your family are alerted via text message. Live Vet Access: Have a pet emergency or question for a veterinarian? Pet Cloud users can access live veterinary professionals 24/7. Pet Insurance: The Pet Cloud seamlessly integrates with Figo Pet Insurance. Submit claims, add medical records and anything pertaining to your pet’s health through the app. Also, information about your pet’s insurance policy—deductible, payment history, coverage, etc.—is automatically populated.

About

Empathy

This app provides support for employees navigating disability leave. It offers daily routines, well-being exercises, and personalized return-to-work plans. Users can track moods, medications, and baby care, with on-demand chat support and resources to clarify the leave process.

Highlights
  • Daily routines and boosts
  • Guided meditations and affirmations
  • Personalized return-to-work checklist
  • Mood, symptom, and medication tracking
  • Baby care logging
  • Medication reminders
  • On-demand chat support
  • Leave process clarification
Features
Read full description

Empathy – Leave Support is a benefit provided to employees, offering comfort, clarity, and care to those navigating leave. With Empathy – Leave Support, you can: BUILD ROUTINE WITH DAILY BOOSTS Get simple morning and evening steps to help you stay focused, motivated, and grounded. FOCUS ON YOUR WELL-BEING Use guided meditations, affirmations, breathing exercises, and audio guides to support your mind and body. GET A PERSONAL BACK-TO-WORK CHECKLIST A tailored plan with clear steps and guidance to help you feel confident and prepared when it’s time to return. TRACK YOUR MOODS, SYMPTOMS, AND MEDICATIONS Log your day-to-day to spot patterns, reflect on your progress, and stay on top of your care. MANAGE YOUR BABY'S DAILY CARE Log feedings and diaper changes with your partner to keep track of your child’s needs. SET REMINDERS TO TAKE YOUR MEDICATION Create custom alerts so you never miss a dose, even when your routine shifts. ACCESS ON-DEMAND CHAT SUPPORT Connect with Care Managers for guidance and advice throughout your leave. CLARIFY THE LEAVE PROCESS AT EVERY STEP Find FAQs, conversation templates, and a glossary to feel informed and communicate more easily with managers, coworkers, HR, and insurance. EXPLORE PRACTICAL GUIDES FOR EVERY STAGE Get advice on managing finances, staying socially connected, and preparing to return to work. GUARANTEED SAFETY & SECURITY Your data stays private—we never share it with your insurer or employer without consent. Our cloud-first system uses top security tools to protect your info at every step. Read the terms and conditions here: https://www.empathy.com/legal/terms Read the privacy policy here: https://www.empathy.com/legal/privacy

Screenshots

Pet Cloud4 screens
Empathy4 screens

Verdict

The call

The clearest difference is monetization model: Empathy at free against Pet Cloud's free with in-app purchases. Pet Cloud's advantage is ratings volume (9.8K vs 24). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Pet Cloud against 4.8 for Empathy. That said, the two scores are not equally well evidenced: Pet Cloud has 9.8K ratings behind it against 24, so its average is the more settled of the two.

UpkeepUpdate frequency

Pet Cloud ships an update weekly, Empathy every 6 days. The most recent releases landed on September 25, 2026 and September 10, 2026 respectively.

Scorecard2 real differences · 8 level
Pet Cloud versus Empathy: the parameters behind the verdict, then further details
ParameterPet CloudEmpathy
PriceFreeFree
Rating4.8 (9.8K ratings)4.8 (24 ratings)
Positive reviews28.1% of reviews—
Number of ratings9.8K — better24
Update frequencyWeeklyEvery 6 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhoneiPhone, iPod — better
Requires iOS16.015.1 — better
Further details — not scored
Size100 MB63 MB
Age rating17+12+
DeveloperFigo Pet InsuranceEmpathy

Customer experience

Pet Cloud

All ratings9,796 ratings
Positive95.1%
Neutral1.5%
Negative3.4%
Written reviews192 reviews
Positive28.1%
Neutral8.3%
Negative63.5%

Empathy

All ratings24 ratings
Positive95.8%
Neutral4.2%
Negative0.0%

Bugs and requests

Pet Cloud

Reported bugs

4 issues
  • Login and authentication issues
  • Notifications and achievement sections not loading
  • Vet chat feature frequently crashing
  • Inconsistent app behavior across devices

Requested features

4 requests
  • Ability to archive vet chat sessions
  • Better support for landscape mode and external keyboards
  • Improved notification system for claims and policy updates
  • More transparency in insurance coverage and claim decisions

Empathy

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Pet Cloud

No in-app purchases

None

Empathy

No in-app purchases

Questions

Is Pet Cloud free?
Pet Cloud is free to download, with no in-app purchases.
Is Empathy free?
Empathy is free to download, with no in-app purchases.
Which has better reviews, Pet Cloud or Empathy?
Pet Cloud and Empathy are both rated 4.8 out of 5 on the App Store, from 9.8K and 24 ratings respectively.
Do Pet Cloud or Empathy have ads?
Neither Pet Cloud nor Empathy shows ads.
Which is updated more often, Pet Cloud or Empathy?
Pet Cloud ships an update weekly, and Empathy every 6 days. Most recently, Pet Cloud was updated on September 25, 2026 and Empathy on September 10, 2026.

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