Comparison

IT Glue vs Marketspace Communicator

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

IT Glue

Access and manage your IT documentation platform from anywhere. Streamline workflows, quickly find assets with enhanced scanning, and securely view sensitive information like passwords and configurations on your mobile device.

Highlights
  • Pinned assets for quick access
  • Improved barcode and QR scanning
  • Simplified photo and file uploads
  • View and edit passwords and configurations
  • Native mobile functionality integration
  • Secure sign-in with MFA/SSO
  • OTP generation
Features
Read full description

Stay on top of your clients’ business anytime, anywhere. The world’s leading IT documentation platform at your fingertips—wherever you are. Now reimagined for an even better mobile experience. Empower your onsite techs and service your clients more efficiently from anywhere with IT Glue Mobile 2.0. With an enhanced interface, streamlined workflows, and powerful new tools like pinned assets and faster file management, your technicians will stay more productive than ever. Key Features: • Pin frequently accessed assets for quicker access to the information you use most. • Improved barcode and QR scanning for faster asset searches and updates. • Take and upload photos or files more easily than ever with a simplified attachment workflow. • View and edit passwords as well as access configurations, flexible assets, contacts, and locations—all from your mobile device. • Use native mobile functionality such as click-to-call or launching maps directly from address links. • Touch ID or Face ID for fast and secure access to the app. • Fully encrypted end-to-end communication between mobile and web. • Quickly audit password changes or manage them with ease: create, update, or delete as needed. • Securely sign in with Multi-Factor Authentication (MFA) or Single Sign-On (SSO). • Automatically generate secure One-Time Passwords (OTPs) in your documentation. What our partners are saying about IT Glue: “IT Glue requires no training and techs can jump in on day one to find and create documentation as required. I would recommend to anyone in the industry that wants to share knowledge.” – Jeffrey Bowles, ACT 360, Barrie, ON “This isn’t just a marginal improvement, but a significant improvement that has an impact on 1000s of user actions every single day." – Simon Harvey, Head of IT and Business Systems, TSG, Newcastle, UK Never leave your clients’ details out of sight. Download the app now! You must have an IT Glue account and an internet connection to use the app.

About

Marketspace Communicator

Manage your home or office phone system from any location. Make and receive calls using your landline number over WiFi or cellular data, transfer calls between devices, and send instant messages. Access voicemail, view faxes, and control incoming call handling.

Highlights
  • Make/receive calls over WiFi/3G
  • Move calls between devices
  • Instant messaging
  • Add video to calls
  • Use landline caller ID
  • Voicemail alerts
  • View transcribed messages
Features
Read full description

***** For Customers of Marketspace Communicator. IMPORTANT: ONLY DOWNLOAD THIS APP IF YOU ARE A CUSTOMER OF MARKETSPACE COMMUNICATOR. With the Marketspace Communicator, you can take control of your home or office telephony services from anywhere. FEATURES • Make and receive calls over WiFi/3G using your landline number • Move calls between your landline, mobile and tablet devices, without hanging up • Instant messaging • Add video to your calls • Make calls from any phone using your landline caller ID • Receive new voicemail alerts • Playback voice and video messages and view faxes • View transcribed voice messages • Control how incoming calls are handled • Sync your Accession contacts across devices NOTE: Your service plan may not include all features listed or may require you to pay additional subscription charges to access certain features. Contact NUSO for information. The Marketspace Communicator also requires data or WiFi access. Use of these services may incur additional charges.

Screenshots

IT Glue4 screens
Marketspace Communicator4 screens

Verdict

The call

The clearest difference is rating: Marketspace Communicator at 4.1 against IT Glue's 2.1. Marketspace Communicator also leads on monetization model (free vs subscription) and ratings volume (32 vs 9). IT Glue's advantage is update cadence (every 2 months vs every 12 months) and iOS requirement (15.1 vs 17.6). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Marketspace Communicator holds the better App Store score, 4.1 against 2.1. Both are backed by a comparable volume of ratings — 9 and 32 respectively. Written reviews complicate that: 7% of IT Glue's written reviews are positive against 0% of Marketspace Communicator's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

IT Glue ships an update every 2 months, Marketspace Communicator every 12 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard5 real differences · 5 level
IT Glue versus Marketspace Communicator: the parameters behind the verdict, then further details
ParameterIT GlueMarketspace Communicator
PriceFreeFree
Rating2.1 (9 ratings)4.1 (32 ratings) — better
Positive reviews6.8% of reviews — better0.0% of reviews
Number of ratings932 — better
Update frequencyEvery 2 months — betterEvery 12 months
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better17.6
Further details — not scored
Size28 MB125 MB
Age rating4+4+
DeveloperKaseya International LimitedNUSO Cloud

Customer experience

IT Glue

All ratings7 ratings
Positive14.3%
Neutral14.3%
Negative71.4%
Written reviews73 reviews
Positive6.8%
Neutral15.1%
Negative78.1%

Marketspace Communicator

All ratings31 ratings
Positive83.9%
Neutral3.2%
Negative12.9%
Written reviews5 reviews
Positive0.0%
Neutral20.0%
Negative80.0%

Bugs and requests

IT Glue

Reported bugs

22 issues
  • Login issues with MFA/TFA
  • Face ID/Touch ID not working or forgetting settings
  • App logs out frequently and immediately
  • Photos not working when adding to documentation
  • Cannot view or edit documents
Show 17 more
  • Interface alignment and display issues on various iPhones
  • Buttons/icons hidden on screen
  • App crashes at startup
  • SSO unusable or in an endless authentication loop
  • Cannot copy or reveal one-time auth codes
  • Progress on documents gets wiped randomly
  • Search function is broken
  • Dynamic Island causing issues with navigation
  • Screen shrinks to iPhone display on iPad
  • Buttons cut off on top of the screen
  • Cannot use TouchID to log in anymore
  • UI doesn't work well on iPhone 14 Pro
  • Cannot edit or add items by scanning serial number
  • Web view to full IT Glue mobile site is slow
  • iOS auto-fill from password manager not working
  • Embedded passwords not accessible
  • Only shows passwords, no other documentation

Requested features

20 requests
  • iPad version needed
  • More data entry and photo gathering on mobile
  • Add documents section to the app
  • Remember subdomain and email at login
  • Keep session active with PIN/FaceID unlock
Show 15 more
  • Support for Face ID with SSO
  • Password autofilling at login
  • View documents in the app
  • Integration with iOS passwords
  • Auto fill passwords from password manager
  • API integrations for links
  • Permanently save credentials with Touch ID
  • Access to documentation (not just passwords)
  • MFA integrated into the app
  • Push notifications for MFA
  • Edit documents on the fly
  • Face ID support
  • Trust a specific device for login
  • Biometrics valid for longer periods
  • Allow editing of documents

Marketspace Communicator

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

IT Glue

No in-app purchases

None

Marketspace Communicator

No in-app purchases

Questions

Is IT Glue free?
IT Glue is free to download, with no in-app purchases.
Is Marketspace Communicator free?
Marketspace Communicator is free to download, with no in-app purchases.
Which has better reviews, IT Glue or Marketspace Communicator?
Marketspace Communicator is rated higher. IT Glue averages 2.1 out of 5 from 9 ratings, while Marketspace Communicator averages 4.1 from 32 ratings.
Do IT Glue or Marketspace Communicator have ads?
Neither IT Glue nor Marketspace Communicator shows ads.
Which is updated more often, IT Glue or Marketspace Communicator?
IT Glue ships an update every 2 months, and Marketspace Communicator every 12 months. Most recently, IT Glue was updated on November 6, 2026 and Marketspace Communicator on November 3, 2026.

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