Comparison

IT Glue vs Untangle Go

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

IT Glue

Access and manage your IT documentation platform from anywhere. Streamline workflows, quickly find assets with enhanced scanning, and securely view sensitive information like passwords and configurations on your mobile device.

Highlights
  • Pinned assets for quick access
  • Improved barcode and QR scanning
  • Simplified photo and file uploads
  • View and edit passwords and configurations
  • Native mobile functionality integration
  • Secure sign-in with MFA/SSO
  • OTP generation
Features
Read full description

Stay on top of your clients’ business anytime, anywhere. The world’s leading IT documentation platform at your fingertips—wherever you are. Now reimagined for an even better mobile experience. Empower your onsite techs and service your clients more efficiently from anywhere with IT Glue Mobile 2.0. With an enhanced interface, streamlined workflows, and powerful new tools like pinned assets and faster file management, your technicians will stay more productive than ever. Key Features: • Pin frequently accessed assets for quicker access to the information you use most. • Improved barcode and QR scanning for faster asset searches and updates. • Take and upload photos or files more easily than ever with a simplified attachment workflow. • View and edit passwords as well as access configurations, flexible assets, contacts, and locations—all from your mobile device. • Use native mobile functionality such as click-to-call or launching maps directly from address links. • Touch ID or Face ID for fast and secure access to the app. • Fully encrypted end-to-end communication between mobile and web. • Quickly audit password changes or manage them with ease: create, update, or delete as needed. • Securely sign in with Multi-Factor Authentication (MFA) or Single Sign-On (SSO). • Automatically generate secure One-Time Passwords (OTPs) in your documentation. What our partners are saying about IT Glue: “IT Glue requires no training and techs can jump in on day one to find and create documentation as required. I would recommend to anyone in the industry that wants to share knowledge.” – Jeffrey Bowles, ACT 360, Barrie, ON “This isn’t just a marginal improvement, but a significant improvement that has an impact on 1000s of user actions every single day." – Simon Harvey, Head of IT and Business Systems, TSG, Newcastle, UK Never leave your clients’ details out of sight. Download the app now! You must have an IT Glue account and an internet connection to use the app.

About

Untangle Go

Monitor and manage your Arista Edge Threat Management appliances remotely. View appliance status, alerts, and subscription details from your mobile device to ensure your network is secure and up-to-date.

Highlights
  • View appliance status
  • See network alerts
  • Check license and subscription status
  • Review appliance details
  • Remote monitoring
Features
Read full description

Untangle Go gives IT administrators visibility of the Arista Edge Threat Management appliances and subscriptions they manage with ETM Dashboard. Untangle Go allows you to view information about your appliances and subscriptions including status, alerts and system resources from your mobile device. Untangle Go compliments ETM Dashboard, but is not a replacement. We welcome your feedback. Untangle Go enables you to: - Review and check the status of all appliances - See alerts related to your appliances and managed networks - Check the license and subscription status - Review appliance specific information including software version, license, location, system resources and uptime details. Untangle Go is easy to set up after downloading from the app. From your computer browser, simply go to your ETM Dashboard account settings and then scan the QR code with your device.

Screenshots

IT Glue4 screens
Untangle Go4 screens

Verdict

The call

The clearest difference is rating: Untangle Go at 3.0 against IT Glue's 1.9. Untangle Go also leads on monetization model (free vs subscription) and iOS requirement (12.0 vs 15.1). IT Glue's advantage is update cadence (every 2 months vs every 7 months). On price, review sentiment, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Untangle Go holds the better App Store score, 3.0 against 1.9. Both are backed by a comparable volume of ratings — 7 and 15 respectively. Written reviews point the same way: 6% of IT Glue's written reviews are positive against 13% of Untangle Go's.

UpkeepUpdate frequency

IT Glue ships an update every 2 months, Untangle Go every 7 months. The most recent releases landed on October 14, 2026 and October 6, 2026 respectively.

Scorecard4 real differences · 6 level
IT Glue versus Untangle Go: the parameters behind the verdict, then further details
ParameterIT GlueUntangle Go
PriceFreeFree
Rating1.9 (7 ratings)3.0 (15 ratings) — better
Positive reviews5.6% of reviews12.5% of reviews — better
Number of ratings715 — better
Update frequencyEvery 2 months — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.112.0 — better
Further details — not scored
Size28 MB31 MB
Age rating4+4+
DeveloperKaseya International LimitedArista Networks, INC

Customer experience

IT Glue

All ratings7 ratings
Positive14.3%
Neutral14.3%
Negative71.4%
Written reviews72 reviews
Positive5.6%
Neutral15.3%
Negative79.2%

Untangle Go

All ratings15 ratings
Positive46.7%
Neutral0.0%
Negative53.3%
Written reviews8 reviews
Positive12.5%
Neutral0.0%
Negative87.5%

Bugs and requests

IT Glue

Reported bugs

22 issues
  • Login issues with MFA/TFA
  • Face ID/Touch ID not working or forgetting settings
  • App logs out frequently and immediately
  • Photos not working when adding to documentation
  • Cannot view or edit documents
Show 17 more
  • Interface alignment and display issues on various iPhones
  • Buttons/icons hidden on screen
  • App crashes at startup
  • SSO unusable or in an endless authentication loop
  • Cannot copy or reveal one-time auth codes
  • Progress on documents gets wiped randomly
  • Search function is broken
  • Dynamic Island causing issues with navigation
  • Screen shrinks to iPhone display on iPad
  • Buttons cut off on top of the screen
  • Cannot use TouchID to log in anymore
  • UI doesn't work well on iPhone 14 Pro
  • Cannot edit or add items by scanning serial number
  • Web view to full IT Glue mobile site is slow
  • iOS auto-fill from password manager not working
  • Embedded passwords not accessible
  • Only shows passwords, no other documentation

Requested features

20 requests
  • iPad version needed
  • More data entry and photo gathering on mobile
  • Add documents section to the app
  • Remember subdomain and email at login
  • Keep session active with PIN/FaceID unlock
Show 15 more
  • Support for Face ID with SSO
  • Password autofilling at login
  • View documents in the app
  • Integration with iOS passwords
  • Auto fill passwords from password manager
  • API integrations for links
  • Permanently save credentials with Touch ID
  • Access to documentation (not just passwords)
  • MFA integrated into the app
  • Push notifications for MFA
  • Edit documents on the fly
  • Face ID support
  • Trust a specific device for login
  • Biometrics valid for longer periods
  • Allow editing of documents

Untangle Go

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

IT Glue

No in-app purchases

None

Untangle Go

No in-app purchases

Questions

Is IT Glue free?
IT Glue is free to download, with no in-app purchases.
Is Untangle Go free?
Untangle Go is free to download, with no in-app purchases.
Which has better reviews, IT Glue or Untangle Go?
Untangle Go is rated higher. IT Glue averages 1.9 out of 5 from 7 ratings, while Untangle Go averages 3.0 from 15 ratings.
Do IT Glue or Untangle Go have ads?
Neither IT Glue nor Untangle Go shows ads.
Which is updated more often, IT Glue or Untangle Go?
IT Glue ships an update every 2 months, and Untangle Go every 7 months. Most recently, IT Glue was updated on October 14, 2026 and Untangle Go on October 6, 2026.

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