Tenant Package Tracker vs Supportbench
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tenant Package Tracker
This app helps property managers track tenant package deliveries. It allows you to record tenant contact information and log package arrivals, notifying tenants via call, email, or text. The app also records when packages are picked up or delivered.
- Tenant contact management
- Package arrival logging
- Delivery notifications (call, email, text)
- Package pickup/delivery tracking
- Delivery date recording
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Do your tenants order lots of packages online that when delivered won't fit in their mailbox? Tenant Package Tracker can help. Load your tenants contact information into the app and when a package arrives for them you can call, email or text them that it has arrived. Package Tracker records the date the package was picked up or delivered.
Supportbench
Manage customer support cases efficiently with a flexible toolset. View, update, and create cases, attach files, and track activities. This app helps deliver excellent customer service by providing comprehensive case management features.
- View and update cases
- Manage team cases
- Create new cases
- Attach files and photos
- View ticket details
- Forward cases
- Update company information
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A case management application that delivers on the promises you make to your customers. Deliver the best support using the most flexible tool-set. This version of the iOS app includes: • View and update cases including all of the fields • View all of your teams cases • View queues and your work queues • View recent items • Create new cases • Attach new activities to cases including tasks • Upload and view attachments on cases • Take a picture and attach it to a case • View the details of your tickets including comments with rich text and inline images • Forward cases to other agents • View a companies information and update it including contacts and case history. Supportbench is a powerful and flexible case management system for those customer service and help desks that need more than just the status quo ticketing system.
Screenshots
Verdict
The clearest difference is rating: Tenant Package Tracker at 3.0 against Supportbench's 1.0. Tenant Package Tracker also leads on update cadence (every 4 months vs every 22 months) and iOS requirement (12.0 vs 15.5). Supportbench's advantage is in-app purchases (none vs 1). On price, ratings volume, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Tenant Package Tracker sells 1 one-off in-app purchase. Supportbench asks for nothing beyond the download.
Tenant Package Tracker holds the better App Store score, 3.0 against 1.0. Both are backed by a comparable volume of ratings — 1 and 1 respectively.
Tenant Package Tracker ships an update every 4 months, Supportbench every 22 months. The most recent releases landed on October 6, 2026 and October 7, 2026 respectively.
| Parameter | Tenant Package Tracker | Supportbench |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (1 ratings) — better | 1.0 (1 ratings) |
| Positive reviews | — | 0.0% of reviews |
| Number of ratings | 1 | 1 |
| Update frequency | Every 4 months — better | Every 22 months |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 15.5 |
| Further details — not scored | ||
| Size | 2 MB | 10 MB |
| Age rating | 4+ | 4+ |
| Developer | JOHN BURKE | Supportbench Services Inc. |
Customer experience
Tenant Package Tracker
Supportbench
In-app purchases
Tenant Package Tracker
- Package Tracker Access$0.99
Supportbench
No in-app purchases
Questions
Is Tenant Package Tracker free?
Is Supportbench free?
Which has better reviews, Tenant Package Tracker or Supportbench?
Do Tenant Package Tracker or Supportbench have ads?
Which is updated more often, Tenant Package Tracker or Supportbench?
Other comparisons
