OpenText Service Management vs CACHATTO SecureBrowser V4

OpenText Service Management gives end users and agents secure mobile access to essential service workflows. Service Portal mode helps end users quickly find services, submit requests, review approvals, and manage resolved tickets. Users can also access smart ticketing, Virtual Agent support, and multi-tenant environments. Agent mode helps support teams search requests and incidents, work from personal views, apply list filters, update records, post comments, and capture solutions. Agents can also view person details and contact users directly from the app. Important: OpenText Service Management connectivity is required. Activate the app using a QR code from your company’s Service Management website, or request an activation URL from your IT administrator.

CACHATTO SecureBrowser is an application developed for enterprises, allowing employees to remotely access corporate systems. What is CACHATTO? CACHATTO is a remote access solution for enterprise with No.1 share in Japan. Business use of smart devices contains possible problems of information leakage by device losses, device robberies and virus infections CACHATTO enables remote access of mobile devices under top-level security, and it protects crucial business information internal. [Features] -Secured access from various devices to corporate email, groupwares and file servers -No data remains in user's device. -A variety of authentication methods such as one-time password and device ID authentication. -Data copy&paste to other applications is prevented. -A easy installation, without setting VPN, or having any extensive modification to corporate systems Notes -To use CACHATTO SecureBrowser, it is mandatory to purchase and install CACHATTO server to your enterprise network system.