Comparison

Master Lock Vault Enterprise vs eSmartLock

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Master Lock Vault Enterprise

Securely manage and unlock Master Lock Bluetooth® padlocks and lock boxes for your organization. This app allows authorized users to access devices using their phone and patented digital key encryption, with detailed activity logs.

Highlights
  • Unlock Bluetooth padlocks and lock boxes
  • Manage organizational security devices
  • Digital key encryption
  • Control user access
  • Detailed activity logs
Read full description

Master Lock Vault Enterprise Enterprise Accounts Only Unlock your organization's Master Lock Bluetooth® Padlocks and Lock Boxes with Master Lock Vault® Enterprise. Sign in using the invitation you received from your account administrator. Manage and access your organization’s Bluetooth® security devices using only your phone and our patented digital “key” encryption technology. Master Lock Vault® Enterprise securely controls who is authorized to access each device and records a detailed history log of their unlocking activity. Personal accounts should use Master Lock Vault® Home instead.

About

eSmartLock

Control your smart locks remotely and eliminate the need for traditional keys. This app offers a convenient way to manage access and avoid the hassle of lost keys.

Highlights
  • Smart lock mobile client
  • Keyless entry
  • Remote lock control
  • Eliminate traditional keys
  • Avoid lost key hassle
Features
Read full description

eSmartLock is a smart lock mobile client software, which is close to life. Get rid of the constraints of traditional keys and avoid the hassle of losing keys.

Screenshots

Master Lock Vault Enterprise4 screens
eSmartLock4 screens

Verdict

The call

The clearest difference is rating: Master Lock Vault Enterprise at 4.7 against eSmartLock's 2.3. Master Lock Vault Enterprise also leads on in-app purchases (none vs 3) and review sentiment (47% vs 32%). eSmartLock's advantage is iOS requirement (13.0 vs 15.0). On price, update cadence, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. eSmartLock sells 3 one-off in-app purchases. Master Lock Vault Enterprise asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Master Lock Vault Enterprise holds the better App Store score, 4.7 against 2.3. That said, the two scores are not equally well evidenced: Master Lock Vault Enterprise has 2.1K ratings behind it against 159, so its average is the more settled of the two. Written reviews point the same way: 47% of Master Lock Vault Enterprise's written reviews are positive against 32% of eSmartLock's.

UpkeepUpdate frequency

Master Lock Vault Enterprise ships an update monthly, eSmartLock every 2 months. The most recent releases landed on September 24, 2026 and September 26, 2026 respectively.

Scorecard6 real differences · 4 level
Master Lock Vault Enterprise versus eSmartLock: the parameters behind the verdict, then further details
ParameterMaster Lock Vault EnterpriseeSmartLock
PriceFreeFree
Rating4.7 (2.1K ratings) — better2.3 (159 ratings)
Positive reviews46.7% of reviews — better31.8% of reviews
Number of ratings2.1K — better159
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone, iPod, Apple Watch
Requires iOS15.013.0 — better
Further details — not scored
Size45 MB66 MB
Age rating4++4
DeveloperMaster Lock Company, LLC.Shenzhen Elink Smart Co., Ltd.

Customer experience

Master Lock Vault Enterprise

All ratings1,954 ratings
Positive93.0%
Neutral2.5%
Negative4.5%
Written reviews30 reviews
Positive46.7%
Neutral13.3%
Negative40.0%

eSmartLock

All ratings159 ratings
Positive27.7%
Neutral7.5%
Negative64.8%
Written reviews148 reviews
Positive31.8%
Neutral8.1%
Negative60.1%

User reviews

Master Lock Vault Enterprise

From 2.1K App Store ratings

What we love

  • 👍 Easy set-up
  • 🚀 Reliable and rock-solid
  • 💡 Helpful for business operations

Room to improve

  • 🐛 Crashes and freezes
  • 🔒 Logging out issues
  • 🔋 Limited range and connectivity

eSmartLock

From 159 App Store ratings

What we love

  • 👍 Fingerprint unlock works reliably
  • 🔒 Secure access control
  • ⚡ Quick setup once working
  • 📱 Apple Watch integration available
  • 🔋 Long battery life

Room to improve

  • 🐛 Registration process extremely problematic
  • 🐛 Bluetooth connectivity issues and frequent disconnections
  • 📵 App crashes and won't load
  • 🔐 Mandatory account registration required
  • ❌ Poor user experience and confusing navigation

Bugs and requests

Master Lock Vault Enterprise

Reported bugs

3 issues
  • Watch app not working
  • Incompatibility with latest iOS versions
  • Temporary code feature crashing

Requested features

3 requests
  • Ability to change locations or organizations
  • Smartwatch/Apple Watch app integration
  • Faster and more responsive app

eSmartLock

Reported bugs

19 issues
  • Cannot complete registration - password validation fails
  • App won't accept valid passwords meeting stated requirements
  • Bluetooth disconnects within seconds of connection
  • Lock icon displays incorrect state (always shows unlocked)
  • Fingerprint reader fails to save or update fingerprints
Show 14 more
  • App loses connection to lock randomly
  • User management section disappears from app
  • Cards stop working after app download
  • Card reconnection function doesn't work
  • Watch app stays in 'connecting' state indefinitely
  • App won't load past opening screen
  • Fingerprint placement sensitivity too strict
  • Power-saving mode popup appears in Chinese despite English selection
  • Cannot create new user accounts
  • Password reset and account recovery broken
  • Logout doesn't clear stored credentials
  • Keyboard input issues in password/security question fields
  • Bluetooth pairing fails after initial setup
  • Lock won't recognize fingerprints in rain or when wet

Requested features

12 requests
  • Apple Watch standalone app without phone requirement
  • Widget integration for quick access
  • Apple Home integration
  • Single-button unlock without opening app
  • Account password reset functionality
Show 7 more
  • Battery level indicator in app
  • Ability to keep door unlocked without complex scheduling
  • Remote access to activity logs without physical lock
  • Improved Bluetooth range
  • QR code sharing for easy user addition
  • Account sharing between family members
  • Siri control on Apple Watch

In-app purchases

None

Master Lock Vault Enterprise

No in-app purchases

3 purchases

eSmartLock

One-time3
  • Cloud Storage 30-day (7)$1.99
  • Cloud Storage 180-day (7)$6.99
  • Cloud Storage 360-day (7)$9.99

Questions

Is Master Lock Vault Enterprise free?
Master Lock Vault Enterprise is free to download, with no in-app purchases.
Is eSmartLock free?
eSmartLock is free to download, with in-app purchases available.
Which has better reviews, Master Lock Vault Enterprise or eSmartLock?
Master Lock Vault Enterprise is rated higher. Master Lock Vault Enterprise averages 4.7 out of 5 from 2.1K ratings, while eSmartLock averages 2.3 from 159 ratings.
Do Master Lock Vault Enterprise or eSmartLock have ads?
Neither Master Lock Vault Enterprise nor eSmartLock shows ads.
Which is updated more often, Master Lock Vault Enterprise or eSmartLock?
Master Lock Vault Enterprise ships an update monthly, and eSmartLock every 2 months. Most recently, Master Lock Vault Enterprise was updated on September 24, 2026 and eSmartLock on September 26, 2026.

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