SMART Keypad vs SEW RemoteAssist

This app allows the diagnosis and parameterization of a Lenze i500 inverter. A WLAN module on the i500 inverter is required for communication. Supported views and functions: • Connect Device search, Direct connection via IP address, Simulation, GDC file • Diagnosis Dashboard, logbook, fieldbus, digital and analog inputs/outputs, process controller, device information • Basic commissioning via wizard • Parameter list Menu-guided overview of all device parameters • Transfer Up-/Download and e-mailing of parameter sets • Manual control Setpoint setting, start-stop function and reversal of direction of rotation • Optical tracking • Display of the current Wi-Fi network • Search for parameters • Set parameter values • Save the parameter set • Reset the error • Release controller • Inhibit controller • Reset device (PIN, parameter set and logbook) • Automatic and manual updating of device descriptions • Log in/out • Contact to support (mail and telephone)

With the SEW RemoteAssist app, you can receive support from a service technician anytime and anywhere. The integrated video chat function allows you to work directly with an expert from SEW-EURODRIVE using augmented reality and resolve your issue together. This saves you a lot of time and effort. You can add comments during the conversation, which increases efficiency and productivity. You can also share documentation such as checklists, images or videos in the app and during the remote call for additional support. Benefit from a fast response time, an increased your first-time-fix rate and significantly reduced costs.