TowneBank Mobile Banking vs Access® Online

TowneBank Mobile Banking allows Towne-Personal and Towne-Biz members to securely manage your finances from the palm of your hand. Monitor your accounts, budget your finances, send, and receive money with Zelle®* and deposit checks. Manage Accounts • Quickly access your finances with TouchID® or FaceID®** • Review account history, transactions, and balance information • Transfer funds between accounts at TowneBank or another financial institution • Deposit checks*** • View check images Make Payments • Send money to friends and family with Zelle® • Schedule, edit, or cancel bill payments • Add and delete payees from bill pay • Make payments to your TowneBank loan from an account at another financial institution Budget Your Finances • Use Money Management to track expenses, create budgets, and set goals • See daily spending at a glance Security Features • Turn your debit card off or on with Card Control • Enable notifications for balance alerts, spending alerts, and more Contact Us • Locate offices and ATMs based on your current location • Send a secure email or chat with Towne Member Care The TowneBank Mobile Banking App^ is both convenient and SECURE. Each mobile session is protected with the same level of security as online banking, including SSL encryption and extra login security. No sensitive information is stored on your mobile device and no account numbers are ever transmitted. Disclosures *U.S. checking or savings account required to use Zelle®. Transactions between enrolled consumers typically occur in minutes and generally do not incur transaction fees. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. **Certain devices are eligible to enable fingerprint sign-on. If you store multiple fingerprints on your device, including those of additional persons, those persons will also be able to access your TowneBank Mobile Banking app via fingerprint when fingerprint is enabled. Touch ID and Face ID are registered trademarks of Apple Inc. Only select Apple devices are eligible to enable Face ID. If you have family members who look like you, we recommend you log into mobile banking with your username and password. ***Mobile check deposit is subject to eligibility and further review. Deposits are subject to verification and not available for immediate withdrawal. Deposit limits and other restrictions apply. ^There is no charge from TowneBank for the app, however, your mobile carrier’s web access charges may apply. Your financial security is our priority. To view the Consumer Privacy Policy, please visit townebank.com Member FDIC

The Access® Online app is designed for commercial card customers who want secure, anytime access to their accounts. Simply sign in with your Access Online organization name, user ID and password to see your card status, activity and more. ACCOUNT SUMMARY • View the status of all accounts – open or closed. • See payment due date, available credit and credit limit. • Review account balances and account activity summary. TRANSACTIONS • Access transaction history for the last 90 days including your last 99 transactions. • See full payments and purchase history. • View a detailed transaction list by post date and amount. Note: some transaction activities may not show on your account immediately. • Attach, delete or replace a receipt for your transactions. • Dispute transactions and add dispute comments. (Available for corporate card accounts.) NOTE: This app isn't for consumer, small-business or savings accounts. The Fine Print: ©2021 Elan Financial Services®. All trademarks are the property of their respective owners. The Access Online mobile app is free to download. Your mobile carrier may charge access fees, depending upon your individual plan. Web access is needed to use Mobile App. Check with your carrier for specific fees and charges. Access Online is committed to protecting your privacy and security. Once you’ve entered your Organization Short Name you can view our privacy policy. For more information about our Mobile services, or for assistance with Access Online please call 877-887-9260 (Toll free) or 701-461-2028 in the U.S. In Canada, call 877-332-7461 (Toll free) or 416-306-3630.