Comparison

Ooma Setup vs SofaBaton

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Ooma Setup

This utility app helps Ooma customers activate new devices like Telo and Telo 4G. It also allows for reconfiguring existing Telo Air 2 devices and checking the status of Telo and LTE adapters. Note that this app is for setup and configuration only, not for making calls.

Highlights
  • Activate new Telo
  • Activate Phone Genie
  • Activate Telo 4G
  • Reconfigure Telo Air 2
  • Check Telo status
  • Check LTE Adapter status
Features
Read full description

Ooma Setup app allows Ooma customers to quickly: -activate a new Telo -activate MyPhone, Phone Genie or (coming soon) StarDial -reconfigure an existing Telo Air 2 -check the status of your Telo and LTE Adapter More changes and improvements are coming soon. Please email mobile-feedback@ooma.com if you have suggestions or ideas on how to make this app better. P.S. You can't make calls with Ooma Setup app. Please download the Ooma Home Phone or Ooma Office apps for calling purposes.

About

SofaBaton

Configure your physical remote control with this app. It connects via Bluetooth to access a vast database of IR codes for various home entertainment devices. Set up new devices, learn from original remotes, and create custom button assignments or macro sequences for simplified control.

Highlights
  • Bluetooth remote configuration
  • IR code database access
  • Device setup via online search
  • Learning from original remotes
  • Customizable button assignments
  • Macro key sequence creation
Features
Read full description

The app is used to set up and configurate the physical Sofabaton remote. The app uses Bluetooth signal to communicate with the Sofabaton remote control, giving access to the full database of IR code for home entertainment devices, such as TV's, SoundBar's, DVD's, etc. Devices can be set up by searching online IR code database or directly learning from original physical remotes. The app also gives you access to customizable functionalities such as assigning unique keys to certain buttons on the Sofabaton remote or creating macro key sequences so that you can enjoy the convenience of achieving certain activities by simply pressing one button. Features: -Online access to cloud-based database of Infrared Device -Universal search by device brand or type -Automatic setup on the Sofabaton remote using Bluetooth technology -Support both IR and Bluetooth remote protocol -Requires a Bluetooth Smart capable phone

Screenshots

Ooma Setup4 screens
SofaBaton4 screens

Verdict

The call

The clearest difference is rating: Ooma Setup at 4.9 against SofaBaton's 2.4. Ooma Setup also leads on ratings volume (1.7K vs 289). SofaBaton's advantage is update cadence (every 2 weeks vs every 2 months). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Ooma Setup holds the better App Store score, 4.9 against 2.4. That said, the two scores are not equally well evidenced: Ooma Setup has 1.7K ratings behind it against 289, so its average is the more settled of the two. Written reviews complicate that: 32% of Ooma Setup's written reviews are positive against 36% of SofaBaton's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Ooma Setup ships an update every 2 months, SofaBaton every 2 weeks. The most recent releases landed on September 23, 2026 and September 18, 2026 respectively.

Scorecard3 real differences · 7 level
Ooma Setup versus SofaBaton: the parameters behind the verdict, then further details
ParameterOoma SetupSofaBaton
PriceFreeFree
Rating4.9 (1.7K ratings) — better2.4 (289 ratings)
Positive reviews32.1% of reviews36.4% of reviews — better
Number of ratings1.7K — better289
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS12.0 — better13.0
Further details — not scored
Size129 MB72 MB
Age rating4+4+
DeveloperOoma Inc.HTT IMPORT AND EXPORT INC

Customer experience

Ooma Setup

All ratings1,650 ratings
Positive97.6%
Neutral1.0%
Negative1.3%
Written reviews53 reviews
Positive32.1%
Neutral11.3%
Negative56.6%

SofaBaton

All ratings289 ratings
Positive32.5%
Neutral4.8%
Negative62.6%
Written reviews176 reviews
Positive36.4%
Neutral8.0%
Negative55.7%

User reviews

Ooma Setup

From 1.7K App Store ratings

What we love

  • 🚀 Easy setup
  • 👍 Well-documented instructions
  • 🚀 Smooth setup process

Room to improve

  • 🐛 Activation issues
  • 🐛 Connectivity problems
  • 🔒 Unauthorized account changes
  • 🐛 Functionality loss
  • 🐛 Unreliable performance

SofaBaton

From 289 App Store ratings

What we love

  • 👍 Works well
  • 🚀 Easy to set up
  • 💡 Customizable buttons
  • 🔒 Reliable connection
  • 🔋 Long battery life

Room to improve

  • 🐛 Buggy app
  • 👎 Unintuitive interface
  • 🔍 Incomplete device database
  • 🔍 Difficult to program
  • 🔍 Lacks advanced features

Bugs and requests

Ooma Setup

Reported bugs

3 issues
  • Unable to accept terms and conditions
  • App not recognizing new LTE adapter
  • Bluetooth connectivity issues

Requested features

2 requests
  • Ability to configure for hidden networks
  • Improved app functionality for existing customers

SofaBaton

Reported bugs

4 issues
  • App crashes during setup
  • Remote disconnects frequently
  • Buttons not responsive
  • Issues with firmware updates

Requested features

5 requests
  • Dark mode option
  • Backup and restore settings
  • Improved device support
  • Easier programming process
  • More advanced macro functionality

In-app purchases

None

Ooma Setup

No in-app purchases

None

SofaBaton

No in-app purchases

Questions

Is Ooma Setup free?
Ooma Setup is free to download, with no in-app purchases.
Is SofaBaton free?
SofaBaton is free to download, with no in-app purchases.
Which has better reviews, Ooma Setup or SofaBaton?
Ooma Setup is rated higher. Ooma Setup averages 4.9 out of 5 from 1.7K ratings, while SofaBaton averages 2.4 from 289 ratings.
Do Ooma Setup or SofaBaton have ads?
Neither Ooma Setup nor SofaBaton shows ads.
Which is updated more often, Ooma Setup or SofaBaton?
Ooma Setup ships an update every 2 months, and SofaBaton every 2 weeks. Most recently, Ooma Setup was updated on September 23, 2026 and SofaBaton on September 18, 2026.

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