Comparison

Fresha for customers vs OnHand

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Fresha for customers

Discover and book appointments for beauty, hair, health, and wellness services. Find professionals, view real-time availability, and manage bookings seamlessly. Pay after your service and enjoy exclusive discounts.

Highlights
  • Discover local beauty and wellness professionals
  • View real-time appointment availability
  • Book and confirm appointments instantly
  • Schedule directly in venue calendars
  • Pay for services after completion
  • Cancel, reschedule, and rebook with ease
  • Access exclusive online discounts
Features
Currently charting
Read full description

With 700 million+ appointments booked to date, 100,000 businesses registered and over 450,000 stylists and professionals to choose from, Fresha is the simplest, most reliable way to book salon, beauty, hair, health and wellness appointments near you. FIND & BOOK APPOINTMENTS Book a haircut, massage or wax, discover beauty and spa treatments or even book an appointment for a new tattoo. WHY FRESHA? Discover the best hairdressers, salons, spas and more near you View appointment availability in real-time Book and receive confirmation in an instant Schedule appointments directly in the venue's live calendar via the app Pay after your appointment has completed via the app Cancel, reschedule and rebook with ease Find the best price with exclusive online discounts for off-peak bookings or last-minute reservations Find your way to appointments via built-in map directions So whether you’re looking for a stylish new haircut, a salon for last-minute nails or to treat yourself to a relaxing massage, you can find the right appointment anywhere, anytime. Available across the USA in New York, Chicago, Los Angeles, Las Vegas, Houston, Miami, Jacksonville, San Antonio, Dallas and Denver and elsewhere across Canada, United Kingdom, Australia, New Zealand and South Africa.

About

OnHand

This app connects users with local causes and environmental initiatives to make a positive impact. It offers curated missions, climate-positive pledges, and tracks your contributions, allowing you to earn points and grow a virtual forest.

Highlights
  • Find local causes and missions
  • Take climate-positive pledges
  • Track volunteer hours and CO2e reduction
  • Earn Hero Points and climb leaderboards
  • Grow a virtual forest with completed missions
  • Connect with your team for impact
Features
Read full description

OnHand makes it easy for people to do more good in the world. We’re the social and environmental impact app for employees everywhere. We’re helping you learn and take action on the issues that really matter by connecting those in need with those who want to give. FIND LOCAL CAUSES CURATED FOR YOU Take part in local and remote missions around the topics of youth mentoring, food poverty, homelessness, elderly help, and loads more. Choose how you make a difference today! TAKE CLIMATE-POSITIVE PLEDGES Wash your clothes at 30°C, eat vegan for a week, go plastic-free… we’re giving you the tools to fight the climate emergency using our ever-growing list of sustainable lifestyle pledges. SHOUT ABOUT YOUR IMPACT Earn Hero Points for every good deed you do, climb a leaderboard, and show off to your friends! The OnHand app has automated volunteer and CO2e reduction tracking, with impact pages to shout about the good you’re doing. GROW YOUR OWN FOREST Every good deed you do helps to grow a forest. Not only do you get to make a real difference in your local community, we’ll plant a tree for every 10 missions you complete. It’s simple to get started: Download the app Verify your details Join your team to start completing missions! Make the impact you want with mini missions that suit you. Make a global impact, fight the climate crisis, and meet your responsible business goals. It really is that easy. Do good and feel great today.

Screenshots

Fresha for customers4 screens
OnHand4 screens

Verdict

The call

The clearest difference is ratings volume: Fresha for customers at 63K against OnHand's 3. Fresha for customers also leads on chart position (#108 vs unranked) and update cadence (weekly vs fortnightly). OnHand's advantage is review sentiment (93% vs 75%) and iOS requirement (15.1 vs 17.0). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for Fresha for customers against 5.0 for OnHand. That said, the two scores are not equally well evidenced: Fresha for customers has 63K ratings behind it against 3, so its average is the more settled of the two. Written reviews are what separate them: 75% of Fresha for customers's written reviews are positive against 93% of OnHand's.

UpkeepUpdate frequency

Fresha for customers ships an update weekly, OnHand fortnightly. The most recent releases landed on October 30, 2026 and October 17, 2026 respectively.

Scorecard5 real differences · 6 level
Fresha for customers versus OnHand: the parameters behind the verdict, then further details
ParameterFresha for customersOnHand
PriceFreeFree
Rating4.9 (63K ratings)5.0 (3 ratings) — better
Positive reviews75.3% of reviews93.5% of reviews — better
Number of ratings63K — better3
Update frequencyWeekly — betterFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#108 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.1 — better
Further details — not scored
Size223 MB95 MB
Age rating4+4+
DeveloperFresha.com Holding Inc.BEONHAND LIMITED

Customer experience

Fresha for customers

All ratings62,878 ratings
Positive98.1%
Neutral0.8%
Negative1.0%
Written reviews1,122 reviews
Positive75.3%
Neutral2.9%
Negative21.8%

OnHand

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews92 reviews
Positive93.5%
Neutral2.2%
Negative4.3%

User reviews

Fresha for customers

From 63K App Store ratings

What we love

  • 👍 Convenient and easy to use
  • 🚀 Smooth and easy process
  • 💯 Professional and friendly service
  • 🚀 Easy access and navigation
  • 👍 Seamless appointment bookings

Room to improve

  • 🐛 App not working after updates
  • 🐛 Unable to reschedule or cancel appointments
  • 🐛 Unexpected errors and login issues
  • 🐛 Payment and credit card issues
  • 🐛 Poor visibility of business on the app

OnHand

From 3 App Store ratings

What we love

  • 👍 Easy to use and intuitive navigation
  • 🌱 Motivating tree-planting rewards system
  • 💡 Flexible missions for all commitment levels
  • 🎯 Gamification with leaderboards drives engagement
  • 🤝 Fosters community and team bonding

Room to improve

  • 🐛 App crashes during login
  • 🐛 App crashes when clicking 'impact' feature
  • 🔍 Poor search and filtering functionality
  • 📝 Vague mission descriptions lacking detail
  • 🧭 Navigation challenges finding specific actions

Bugs and requests

Fresha for customers

Reported bugs

4 issues
  • Appointments not showing up
  • Inability to log in or access account
  • Payment issues and unexpected charges
  • App crashing or not functioning properly

Requested features

5 requests
  • Ability to search by specific service
  • Calendar view for appointments
  • Integration with Apple Wallet/Calendar
  • Separate app or features for businesses
  • Ability to edit client details and block clients

OnHand

Reported bugs

5 issues
  • Login crashes and app shutdown
  • Impact feature causes app crash
  • Registration completion failures
  • App crashes during startup
  • Functionality issues in version 9.5.0

Requested features

8 requests
  • Improved search bar for missions
  • Better filtering options for actions
  • Enhanced mission descriptions with more detail
  • Custom team league table functionality
  • More consistent point system
Show 3 more
  • Improved navigation for locating missions
  • More mission availability in regional areas
  • Optional photo uploads for sensitive missions

In-app purchases

None

Fresha for customers

No in-app purchases

None

OnHand

No in-app purchases

Questions

Is Fresha for customers free?
Fresha for customers is free to download, with no in-app purchases.
Is OnHand free?
OnHand is free to download, with no in-app purchases.
Which has better reviews, Fresha for customers or OnHand?
OnHand is rated higher. Fresha for customers averages 4.9 out of 5 from 63K ratings, while OnHand averages 5.0 from 3 ratings.
Do Fresha for customers or OnHand have ads?
Neither Fresha for customers nor OnHand shows ads.
Which is updated more often, Fresha for customers or OnHand?
Fresha for customers ships an update weekly, and OnHand fortnightly. Most recently, Fresha for customers was updated on October 30, 2026 and OnHand on October 17, 2026.

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