Fresha for customers Reviews: Is It Legit?

Customer Experience

Positive experience75.2% of reviews
Neutral2.9% of reviews
Negative experience21.9% of reviews

~ Based on 1,106 written reviews from the US App Store.

What users say about Fresha for customers

Is Fresha for customers Safe?

Fresha for customers appears safe based on user ratings. AppsHunter Safety Score for Fresha for customers is 98/100.

This assessment is based on 62,075 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.1% of ratings point to a safe experience
0.8% of ratings suggest some concerns
1.0% of ratings point to a risky experience

~ Based on 62,064 App Store ratings for Fresha for customers.

Is Fresha for customers Legit?

Fresha for customers appears to be a legitimate app. AppsHunter Legitimacy Score for Fresha for customers is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Antonija

Kathy and team are very good at what they do - I do SNS nails and like them very thin and they do them very well - have been going there for quite a while and can highly recommend!

Good

Good

A one way service

So this platform is helpful for finding services. However if there is an issue they become frankly useless.

The platform can facilitate payments but can’t help with refunds. If a provider isn’t available, they can’t help contact. If a poor service is received or unable to be provided due to the provider you can’t leave feedback unless they mark it as completed. Hence biasing towards displaying positive feedback.

I’ve encountered an issue where the providers address was incorrect, so I was unable to be provided with what was private. The provider isn’t responsive, Fresha won’t help. So I can’t leave feedback and I’m in the position o have to contact my bank to try and get the money back.
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Time Zone Inaccuracies

I live in Queensland Australia which is based on AEST all year round. Fresha app defaults to AEDT during summer. Appointment times are therefore always 1 hour early and confirmation email defaults to GMT. Useless. Will book direct with hairdresser.

Dangerous app

At beginning i doesn’t know this app, i was make appointment for massage and in the end after pick the time and the day the site automatically use this app and push me to put my credit card number after that showing the option on the top pay in the store or make a payment on the app, i choose pay in the store. After going to store the cashier ask me to pay and i do tap my card, after finish the service, i go to the app and they showing asking for the tip for the person i got service and i not doing anything for tapping my screen phone and they automatic doing submit by themselves and saying thank you for the payment, what the heck ? The tip and fee i do pay in the store already too , so avoid this app, remove your card before deleting the app
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Great Salon

Been going there for years. Very professional great staff. Always happy with the results

Awesome

After just one session recovery has help me to be able to move my ankle around more and take pain away that I thought I’d be stuck with forever

Best scheduling app

User-friendly no hassle reliable and convenient

Verification failed

All of a sudden I can’t use the ap and it says verification failed.. I deleted the ap and the loaded again but still get verification failed ???

Booking made easy

Love this app made easy

Coder idea! Whatsapp message problem

Hi a very big thing to be change is the WhatsApp message that sent appointments sometimes right? Your appointment is tomorrow at 12:45 so the message stay consistent so if you by accident open that tomorrow the day after the message was supposed to be sent you still see Teh tomorrow and then if you added to the calendar, then your appointment will be shown on your calendar for one day later so this needs to be changed and I'm sure when you read this you realise all no one probably told you this so you need to make it the day and a date so whenever you put it on your calendar, it still works fine if you reply to me and fix it, I'll remove this zero star thank you
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T

Good job

Cut and fade

Excellent service no matter what time of day it is ✂️
get yourself booked in

X

I love this hair salon- everyone is so friendly x

Best barber

Thank God for seyi the barber got me looking fresh

Service

Appointments always available at time convenient for me - brilliant service & ambience - always a perfect result in haircut & beard trim - worth every penny - Lucas is 💯 on point 👍🏽

The Best at Eastern Suburbs

Always fast, clean, great service!

Lit

Good

Lynne

Very easy

Soin tushing

Comme d’habitude, j’ai hâte d’y être