Pfft
Sends a code by text, entered, then makes me enter another code sent by email! I’m trying to book a haircut, not clean out a bank!
HQ is the best.!!
Gemma is a superb stylist , she listens to your needs, a very relaxing environment , my hair is the best it’s been for a long time.
Thanks Gemma
Thanks Gemma
Just moved somewhere new and only picking providers who use Fresha
I mean, the title says it all. Have moved to a new city with a language challenge, and people who use Fresha have made my life so much easier. So easy to use for appointments, I’m likely a user for life.
Laser avec ma belle Dalida
J ai fais du laser dans plusieurs instituts mais Dalida est la Meilleure , professionnelle et humaine 🩷 et son laser fonctionne pour de vrai comparé à d’autres places ou tu vois des résultats déguisés
Je recommande 💯
Je recommande 💯
Lotus Flower Beauty
I have just come home from having a massage with Louise at Lotus Flower Beauty, I can honestly say that I feel totally relaxed. The massage was excellent and I will be returning soon. Thankyou Louise.
Been getting great cuts since day one (1)
I met Flavio when he opened his barber shop 5-6 years ago, single barber shop.
Today , so happy to see Flavio has grown to five (5) chairs- Flavio and is team are flat out, the best! So happy we have Flavio here in Marshfield!!
Andrew S
Brant Rock
Today , so happy to see Flavio has grown to five (5) chairs- Flavio and is team are flat out, the best! So happy we have Flavio here in Marshfield!!
Andrew S
Brant Rock
Laura and Spa on Main are the best
Every time I need something with my hair - this is my go to. They are the very best!
Fresha
Easy and quick to use. Would recommend.
Excellent service
I have been going to Lam for a couple of years very satisfied with her service an excellent work . I highly recommend Luxxe Nails all of the ladies working there are very competent and give good service
Best place
All staff are lovely, Mitch is a legend.
Outstanding
Have been using Alanna & her services for 18ths now. From someone who was terrified of the unknown. I have gone to one of the biggest cheerleaders! Not a duck lip in sight, neither a plastic look. Just elegant, well balanced age appropriate looks. She knows my face better than I do
Would not accept my phone number
Told me to contact support but did not give any way to do it
I am a repeat customer so this was extremely frustrating
I am a repeat customer so this was extremely frustrating
Unable to cancel appointment on app
The manage appointment option did not work. I could not cancel the appointment. After researching how to cancel for 15 minutes, I finally I'm had to email the location to avoid a fee. This feature is very unintuitive.
Super salon
Top
Awesome
For the first time in years I have a person who does an amazing job every time I come in. Very pleasant environment!
Nails refresh
I love getting my nails done by these beautiful ladies I feel great when I leave the salon and feel fresh
Antonija
Kathy and team are very good at what they do - I do SNS nails and like them very thin and they do them very well - have been going there for quite a while and can highly recommend!
Good
Good
A one way service
So this platform is helpful for finding services. However if there is an issue they become frankly useless.
The platform can facilitate payments but can’t help with refunds. If a provider isn’t available, they can’t help contact. If a poor service is received or unable to be provided due to the provider you can’t leave feedback unless they mark it as completed. Hence biasing towards displaying positive feedback.
I’ve encountered an issue where the providers address was incorrect, so I was unable to be provided with what was private. The provider isn’t responsive, Fresha won’t help. So I can’t leave feedback and I’m in the position o have to contact my bank to try and get the money back.
The platform can facilitate payments but can’t help with refunds. If a provider isn’t available, they can’t help contact. If a poor service is received or unable to be provided due to the provider you can’t leave feedback unless they mark it as completed. Hence biasing towards displaying positive feedback.
I’ve encountered an issue where the providers address was incorrect, so I was unable to be provided with what was private. The provider isn’t responsive, Fresha won’t help. So I can’t leave feedback and I’m in the position o have to contact my bank to try and get the money back.
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Time Zone Inaccuracies
I live in Queensland Australia which is based on AEST all year round. Fresha app defaults to AEDT during summer. Appointment times are therefore always 1 hour early and confirmation email defaults to GMT. Useless. Will book direct with hairdresser.
