Antonija
Kathy and team are very good at what they do - I do SNS nails and like them very thin and they do them very well - have been going there for quite a while and can highly recommend!
Good
Good
A one way service
So this platform is helpful for finding services. However if there is an issue they become frankly useless.
The platform can facilitate payments but can’t help with refunds. If a provider isn’t available, they can’t help contact. If a poor service is received or unable to be provided due to the provider you can’t leave feedback unless they mark it as completed. Hence biasing towards displaying positive feedback.
I’ve encountered an issue where the providers address was incorrect, so I was unable to be provided with what was private. The provider isn’t responsive, Fresha won’t help. So I can’t leave feedback and I’m in the position o have to contact my bank to try and get the money back.
The platform can facilitate payments but can’t help with refunds. If a provider isn’t available, they can’t help contact. If a poor service is received or unable to be provided due to the provider you can’t leave feedback unless they mark it as completed. Hence biasing towards displaying positive feedback.
I’ve encountered an issue where the providers address was incorrect, so I was unable to be provided with what was private. The provider isn’t responsive, Fresha won’t help. So I can’t leave feedback and I’m in the position o have to contact my bank to try and get the money back.
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Time Zone Inaccuracies
I live in Queensland Australia which is based on AEST all year round. Fresha app defaults to AEDT during summer. Appointment times are therefore always 1 hour early and confirmation email defaults to GMT. Useless. Will book direct with hairdresser.
Dangerous app
At beginning i doesn’t know this app, i was make appointment for massage and in the end after pick the time and the day the site automatically use this app and push me to put my credit card number after that showing the option on the top pay in the store or make a payment on the app, i choose pay in the store. After going to store the cashier ask me to pay and i do tap my card, after finish the service, i go to the app and they showing asking for the tip for the person i got service and i not doing anything for tapping my screen phone and they automatic doing submit by themselves and saying thank you for the payment, what the heck ? The tip and fee i do pay in the store already too , so avoid this app, remove your card before deleting the app
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Great Salon
Been going there for years. Very professional great staff. Always happy with the results
Awesome
After just one session recovery has help me to be able to move my ankle around more and take pain away that I thought I’d be stuck with forever
Best scheduling app
User-friendly no hassle reliable and convenient
Verification failed
All of a sudden I can’t use the ap and it says verification failed.. I deleted the ap and the loaded again but still get verification failed ???
Booking made easy
Love this app made easy
Coder idea! Whatsapp message problem
Hi a very big thing to be change is the WhatsApp message that sent appointments sometimes right? Your appointment is tomorrow at 12:45 so the message stay consistent so if you by accident open that tomorrow the day after the message was supposed to be sent you still see Teh tomorrow and then if you added to the calendar, then your appointment will be shown on your calendar for one day later so this needs to be changed and I'm sure when you read this you realise all no one probably told you this so you need to make it the day and a date so whenever you put it on your calendar, it still works fine if you reply to me and fix it, I'll remove this zero star thank you
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T
Good job
Cut and fade
Excellent service no matter what time of day it is ✂️
get yourself booked in
get yourself booked in
X
I love this hair salon- everyone is so friendly x
Best barber
Thank God for seyi the barber got me looking fresh
Service
Appointments always available at time convenient for me - brilliant service & ambience - always a perfect result in haircut & beard trim - worth every penny - Lucas is 💯 on point 👍🏽
The Best at Eastern Suburbs
Always fast, clean, great service!
Lit
Good
Lynne
Very easy
Soin tushing
Comme d’habitude, j’ai hâte d’y être
