Fresha for customers vs YOUKNOW.
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Fresha for customers
Easily discover and book appointments for hair, beauty, spa, and wellness services. View real-time availability, secure instant confirmations, and manage your bookings with flexibility. Find exclusive discounts and navigate to your appointments with ease.
- Discover local beauty and wellness businesses
- View real-time appointment availability
- Instant booking confirmation
- Schedule directly in venue calendars
- Pay after appointment completion
- Cancel, reschedule, and rebook easily
- Find exclusive online discounts
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With 700 million+ appointments booked to date, 100,000 businesses registered and over 450,000 stylists and professionals to choose from, Fresha is the simplest, most reliable way to book salon, beauty, hair, health and wellness appointments near you. FIND & BOOK APPOINTMENTS Book a haircut, massage or wax, discover beauty and spa treatments or even book an appointment for a new tattoo. WHY FRESHA? Discover the best hairdressers, salons, spas and more near you View appointment availability in real-time Book and receive confirmation in an instant Schedule appointments directly in the venue's live calendar via the app Pay after your appointment has completed via the app Cancel, reschedule and rebook with ease Find the best price with exclusive online discounts for off-peak bookings or last-minute reservations Find your way to appointments via built-in map directions So whether you’re looking for a stylish new haircut, a salon for last-minute nails or to treat yourself to a relaxing massage, you can find the right appointment anywhere, anytime. Available across the USA in New York, Chicago, Los Angeles, Las Vegas, Houston, Miami, Jacksonville, San Antonio, Dallas and Denver and elsewhere across Canada, United Kingdom, Australia, New Zealand and South Africa.
YOUKNOW.
Get early access to new clothing and accessory collections, exclusive offers, and enjoy a streamlined shopping experience. Browse the latest arrivals and secure your favorite items quickly with a simple checkout process.
- Early access to collection launches
- Exclusive special offers
- Seamless shopping experience
- Easy browsing of new arrivals
- Secure and fast checkout
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Download the YOUKNOW. app to get early access to collection launches, special offers, and a seamless shopping experience. Everything you love, right at your fingertips. EASY BROWSING Shop the freshest new arrivals across our entire catalog. EXCLUSIVE ACCESS Be first to know about special offers and launches through push notifications. SECURE CHECKOUT IN A FLASH Tap, swipe, shop and secure your new products in an instant with our super easy checkout.
Screenshots
Verdict
The clearest difference is ratings volume: Fresha for customers at 63K against YOUKNOW.'s 5. Fresha for customers also leads on update cadence (every 5 days vs fortnightly) and monetization model (free vs ad-supported). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for Fresha for customers against 5.0 for YOUKNOW.. That said, the two scores are not equally well evidenced: Fresha for customers has 63K ratings behind it against 5, so its average is the more settled of the two. Written reviews are what separate them: 75% of Fresha for customers's written reviews are positive against 80% of YOUKNOW.'s.
Fresha for customers ships an update every 5 days, YOUKNOW. fortnightly. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.
| Parameter | Fresha for customers | YOUKNOW. |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (63K ratings) | 5.0 (5 ratings) — better |
| Positive reviews | 75.4% of reviews | 80.0% of reviews — better |
| Number of ratings | 63K — better | 5 |
| Update frequency | Every 5 days — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Best chart rank | #163 — better | — |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 17.0 | 16.4 — better |
| Further details — not scored | ||
| Size | 220 MB | 87 MB |
| Age rating | 4+ | 4+ |
| Developer | Fresha.com Holding Inc. | YOUKNOW. |
Customer experience
Fresha for customers
YOUKNOW.
Bugs and requests
Fresha for customers
Reported bugs
4 issues- Appointments not showing up
- Inability to log in or access account
- Payment issues and unexpected charges
- App crashing or not functioning properly
Requested features
5 requests- Ability to search by specific service
- Calendar view for appointments
- Integration with Apple Wallet/Calendar
- Separate app or features for businesses
- Ability to edit client details and block clients
YOUKNOW.
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Fresha for customers
No in-app purchases
YOUKNOW.
No in-app purchases
Questions
Is Fresha for customers free?
Is YOUKNOW. free?
Which has better reviews, Fresha for customers or YOUKNOW.?
Do Fresha for customers or YOUKNOW. have ads?
Which is updated more often, Fresha for customers or YOUKNOW.?
Other comparisons
