OpenTouch Conversation Plus vs HCL Sametime

PLATFORM REQUIREMENTS • OpenTouch MultiMedia Services server R2.5+. • Notifications received via Apple Push Notification Service • iPhone SE(2nd gen)+ • iOS 16.x + INTRODUCTION Alcatel-Lucent Enterprise OpenTouch Conversation+ for iPhone leverages what users love most – their own devices. OpenTouch Conversation+ for iPhone exposes the features and flexibility of the OpenTouch Suite through the popular smartphone from Apple. Use gestures to place calls, retrieve messages and move easily from a phone call or IM to a multiparty conversation. Join conferences in one-click, enjoy visual voice mail ergonomics, and define and select your call-routing profiles to meet current location and availability. FEATURES • Download a single application matching different end-user profiles. • Present a single business identity, with one phone number across multiple devices - desk phone, PC and smartphone. • Offer a common user experience whatever the device you use. • Voice over IP everywhere. • Place, answer, and manage voice calls using the enterprise dialing plan. • Call anywhere using device, corporate directory, or OpenTouch contacts. • Manage conversations using the complete set of mid-call controls: call recording, inquiry call, hold, back & forth, transfer, ad-hoc conference, add/remove participant, leave or terminate conference and hang up. • Join in one click a scheduled meeting. • Move the conversation between devices - move the late day conference to your mobile device and be on time for the next appointment. • Listen to and manage voice-mail messages. • View contact presence and availability and tap to start and manage collaborative, secure conversations. • Start with a simple one-to-one chat and add people, add voice - seamlessly and effortlessly. • Open past chats to review exchanges and when necessary re-start the conversation. • Manage communication preferences and reach-ability using call routing profiles, effortlessly while on the move. • Enable/disable Call Supervision delegation. • Enable/disable Hunting Group registration. • Schedule meetings on-the-go using predefined meeting profiles that tailor OpenTouch conferencing capabilities to match the type of meeting or event. BENEFITS • Reduced enterprise communications expenses through use of Wi-Fi or 3G+ data connectivity for telephone calls and conference call. • Compelling and thoughtful user experience that encourages use, encourages employee communications and encourages rich and frequent conversations. • Improve collaboration and increase efficiency with streamlined evolution of business conversations to include multiple parties, persistent conversations while on the move. • Boost productivity and reduce costs with quick access to business communication features anywhere. • Be contacted faster and more efficiently with a single business identity across multiple devices. • Guarantee employee efficiency with a full set of notifications (voice message, instant messaging, missed call, scheduled conference alert). • Secure access to the enterprise through Reverse Proxy and Session Border Controller. LOCALIZATION • Brazilian, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish. DEVICE WHITE LIST Reference 8AL90822AAAB hosted on Alcatel-Lucent Enterprise Business Portal under the Technical Documentation Library.

HCL Sametime: Secure Team Chat & Meetings HCL Sametime is a highly secure, persistent team chat and meetings platform designed for the modern enterprise. Communicate in real-time across web, desktop, and mobile with the confidence that your data remains private and protected. Built for Regulated Industries Sametime is the premier choice for government entities, financial institutions, and companies in regulated industries. Whether you are navigating strict data privacy laws (GDPR, HIPAA) or require data gravity solutions, Sametime ensures your communications are secure, auditable, and under your control. Key Features: Modern Collaboration: Persistent 1:1 and group chats, now featuring Channels for better team organization. Secure Meetings: Instant or scheduled meetings with audio/video, lecture-style support, and recording capabilities. Seamless Mobility: Multi-device support with QR code one-click setup and enhanced CarPlay integration. Smart Tools: Edit sent messages, search chat history, and preview rich URLs directly in the app. Broadcast & Share: Send files, photos, and broadcast announcements to your entire community. Pinned Priority: Keep your most important chats and meetings at the top of your list. Advanced Integration: Works with HCL Sametime server versions 10, 11, and 12. What’s New (HCL Sametime version 12.0.2 Required): Stream & Share: YouTube streaming, Live Streaming, and Camera/Screen share viewing. What’s New (HCL Sametime version 12.0.3 Required): Reactions: Streamline feedback and boost engagement with the ability to add emoji reactions to messages. Chat Search: Quickly retrieve critical information with an enhanced search to locate specific messages across your entire chat history. Read Receipts: Gain real-time visibility into your communications with indicators that confirm when your messages have been viewed by recipients. What’s New (HCL Sametime version 12.0.4 Required): Channels: Streamline department communication and project alignment within dedicated team spaces featuring full moderator controls. Edit Chat: Maintain flawless accuracy in your everyday communications with the flexibility to easily correct sent messages. Meeting Reactions: Boost live interaction and expressive feedback during video sessions with an expanded emoji palette. Meeting Summaries: Extract critical insights and catch up on missed meeting discussions seamlessly with intelligent transcript summaries powered by HCL Domino IQ. Connectivity to HCL Sametime server infrastructure is required. Learn more at: hcl-software.com/sametime