Comparison

PLN Mobile vs INDOPAKET

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PLN Mobile

Manage all your electricity needs with this comprehensive application. Easily purchase electricity tokens, pay bills, report issues, and apply for new connections or increased power. It offers convenient payment options and real-time notifications for outages.

Highlights
  • Buy electricity tokens
  • Pay electricity bills
  • Self-meter reading reporting
  • Submit electricity complaints
  • Apply for new connections
  • Apply for power upgrades
  • Internet and repair services
Features
Read full description

Hai Electrizen! Beli token listrik, bayar tagihan, melakukan pengaduan, mengajukan pasang baru dan tambah daya dengan mudah melalui PLN Mobile! PLN Mobile merupakan aplikasi terlengkap untuk semua hal kelistrikan di Indonesia. Hal-hal yang bisa dilakukan di PLN Mobile: 1. Pembayaran listrik yang mudah dari Aplikasi Agar semakin mudah dalam membeli token maupun membayar tagihan, PLN Mobile menyediakan fitur pembayaran langsung menggunakan Virtual Account bank, dompet digital maupun layanan kartu kredit. Selain itu, PLN Mobile menyediakan token – token eksklusif yang lebih murah. 2. Pelaporan Catat Meter Mandiri (SwaCAM) PLN Mobile menyediakan fitur catat meter sendiri shingga mempermudah perhitungan tagihan Anda. Tidak perlu lagi berinteraksi dan menunggu petugas! 3. Pengaduan PLN Mobile menyediakan fitur pengaduan yang dilengkapi fitur Auto Dispatch, sehingga mempermudah penerusan dan monitor laporan langsung ke petugas teknis terdekat yang tersedia (berlaku di beberapa lokasi). Selain itu, aplikasi ini dapat memberikan notifikasi terkait kejadian padam di sekitar lokasi maupun rumah Anda, termasuk ketika listrik sudah kembali menyala. 4. Pengajuan layanan listrik (pasang baru dan tambah daya) Listrik sering putus karena kurang daya dan membutuhkan pasang baru di rumah atau kantor? Ajukan langsung ubah daya dan pasang baru dengan lebih mudah dan hanya dalam genggaman. 5. ICONNET dan fitur lainnya Sebagai aplikasi kelistrikan terlengkap di Indonesia, PLN Mobile juga menyediakan fitur – fitur lainnya seperti pemasangan internet (ICONNET), perbaikan listrik (ListrikQu), dan SPKLU (Charge.In). Dengan beragam fitur yang dihadirkan, tunggu apa lagi? Ayo download PLN Mobile! Helpdesk : pln123@pln.co.id Contact center: (kode area) 123 Published by : PT PLN (Persero) Pusat

About

INDOPAKET

Easily create package shipments using Indomaret stores for drop-off and pick-up. Offers competitive rates and attractive promotions for convenient logistics.

Highlights
  • Create package shipments
  • Indomaret store drop-off
  • Indomaret store pick-up
  • Competitive rates
  • Promotions
Features
Read full description

Aplikasi yang menyediakan kemudahan bagi Anda untuk membuat pengiriman paket, dengan Toko Indomaret sebagai titik pengiriman dan pengambilan paket. Dapatkan tarif bersaing dan promosi yang tentunya menarik

Screenshots

PLN Mobile3 screens
INDOPAKET4 screens

Verdict

The call

The clearest difference is ads: PLN Mobile at none against INDOPAKET's shown. PLN Mobile also leads on review sentiment (62% vs 32%) and monetization model (free vs ad-supported). On price, update cadence, in-app purchases and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

PLN Mobile ships an update every 6 weeks, INDOPAKET every 5 weeks. The most recent releases landed on September 24, 2026 and August 4, 2026 respectively.

Scorecard4 real differences · 6 level
PLN Mobile versus INDOPAKET: the parameters behind the verdict, then further details
ParameterPLN MobileINDOPAKET
PriceFreeFree
Rating4.6 (360 ratings) — better
Positive reviews62.3% of reviews — better32.0% of reviews
Number of ratings360 — better
Update frequencyEvery 6 weeksEvery 5 weeks — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.6 — better16.0
Further details — not scored
Size161 MB91 MB
Age rating4+4+
DeveloperPLN (PERSERO), PTINTI PAKET PRIMA PT

Customer experience

PLN Mobile

All ratings331 ratings
Positive88.2%
Neutral2.1%
Negative9.7%
Written reviews223 reviews
Positive62.3%
Neutral2.2%
Negative35.4%

INDOPAKET

Written reviews50 reviews
Positive32.0%
Neutral2.0%
Negative66.0%

Bugs and requests

PLN Mobile

Reported bugs

10 issues
  • White screen on app launch
  • Login stuck on loading indefinitely
  • Force close on iPhone devices
  • Payment processing failures with balance deduction
  • Chat functionality blocking transaction details
Show 5 more
  • Photo upload not working from gallery
  • Menu maintenance preventing access
  • Pop-up ads blocking payment confirmation
  • Synchronization issues with virtual account payments
  • Automatic 5-star rating without user input

Requested features

10 requests
  • English language translation support
  • Increase meter account limit beyond 4
  • Internet usage tracking feature
  • Better offline functionality
  • Improved photo upload from gallery
Show 5 more
  • Multi-tasking capability in chat
  • Better error message descriptions
  • Dark mode option
  • Enhanced customer service availability
  • Ability to use app outside Indonesia

INDOPAKET

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

PLN Mobile

No in-app purchases

None

INDOPAKET

No in-app purchases

Questions

Is PLN Mobile free?
PLN Mobile is free to download, with no in-app purchases.
Is INDOPAKET free?
INDOPAKET is free to download, with no in-app purchases.
Do PLN Mobile or INDOPAKET have ads?
INDOPAKET shows ads; PLN Mobile does not.
Which is updated more often, PLN Mobile or INDOPAKET?
PLN Mobile ships an update every 6 weeks, and INDOPAKET every 5 weeks. Most recently, PLN Mobile was updated on September 24, 2026 and INDOPAKET on August 4, 2026.

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