PLN Mobile vs INSW Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PLN Mobile
Manage all your electricity needs with this comprehensive application. Easily purchase electricity tokens, pay bills, report issues, and apply for new connections or increased power. It offers convenient payment options and real-time notifications for outages.
- Buy electricity tokens
- Pay electricity bills
- Self-meter reading reporting
- Submit electricity complaints
- Apply for new connections
- Apply for power upgrades
- Internet and repair services
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Hai Electrizen! Beli token listrik, bayar tagihan, melakukan pengaduan, mengajukan pasang baru dan tambah daya dengan mudah melalui PLN Mobile! PLN Mobile merupakan aplikasi terlengkap untuk semua hal kelistrikan di Indonesia. Hal-hal yang bisa dilakukan di PLN Mobile: 1. Pembayaran listrik yang mudah dari Aplikasi Agar semakin mudah dalam membeli token maupun membayar tagihan, PLN Mobile menyediakan fitur pembayaran langsung menggunakan Virtual Account bank, dompet digital maupun layanan kartu kredit. Selain itu, PLN Mobile menyediakan token – token eksklusif yang lebih murah. 2. Pelaporan Catat Meter Mandiri (SwaCAM) PLN Mobile menyediakan fitur catat meter sendiri shingga mempermudah perhitungan tagihan Anda. Tidak perlu lagi berinteraksi dan menunggu petugas! 3. Pengaduan PLN Mobile menyediakan fitur pengaduan yang dilengkapi fitur Auto Dispatch, sehingga mempermudah penerusan dan monitor laporan langsung ke petugas teknis terdekat yang tersedia (berlaku di beberapa lokasi). Selain itu, aplikasi ini dapat memberikan notifikasi terkait kejadian padam di sekitar lokasi maupun rumah Anda, termasuk ketika listrik sudah kembali menyala. 4. Pengajuan layanan listrik (pasang baru dan tambah daya) Listrik sering putus karena kurang daya dan membutuhkan pasang baru di rumah atau kantor? Ajukan langsung ubah daya dan pasang baru dengan lebih mudah dan hanya dalam genggaman. 5. ICONNET dan fitur lainnya Sebagai aplikasi kelistrikan terlengkap di Indonesia, PLN Mobile juga menyediakan fitur – fitur lainnya seperti pemasangan internet (ICONNET), perbaikan listrik (ListrikQu), dan SPKLU (Charge.In). Dengan beragam fitur yang dihadirkan, tunggu apa lagi? Ayo download PLN Mobile! Helpdesk : pln123@pln.co.id Contact center: (kode area) 123 Published by : PT PLN (Persero) Pusat
INSW Mobile
This app provides an integrated public service system for electronic submission, exchange, and processing of standard information for import and export activities. It offers 24/7 service for your import and export needs, with features like transaction status notifications and tariff information.
- Transaction status notifications
- Exchange rate information
- Customs tariff and restriction search
- Application tracking
- Document status tracking
- News updates
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Indonesia National Single Window (INSW) merupakan suatu sistem layanan publik yang terintegrasi, yang menyediakan fasilitas pengajuan, pertukaran dan pemrosesan informasi standar secara elektronik, guna menyelesaikan semua proses kegiatan impor dan ekspor. Selama 24 jam sehari dan 7 Hari seminggu , Sistem INSW akan melayani kegiatan impor dan ekspor Anda. Aplikasi INSW Mobile menyediakan fasilitas : # Notifikasi Informasi Pemberitahuan terkait Update Status Transaksi pada Layanan INSW # Informasi Kurs Informasi kurs yang terhubung langsung dengan pusat data dari Badan Kebijakan Fiskal. # Pencarian Buku Tarif Kepabeanan Indonesia - Harmonize System HS dan Larangan dan Pembatasan # Fitur Baru - Pencarian - Otentikator - Tracking Permohonan - Tracking status pengajuan dokumen impor (PIB) - Tracking status pengajuan dokumen ekspor (PEB) - Tracking Dokumen Perijinan dan Rekomendasi Larangan dan Pembatasan dari Kementerian/Lembaga - Tracking Surat Keterangan Asal e-COO - Tracking NIB (Nomor Induk Berusaha) - Tracking Permohonan / Pengajuan Anda di INSW - Pemberitahuan Layanan # Berita INSW Untuk informasi lebih lanjut terkait layanan INSW silakan menghubungi contact center INSW melalui: Contact Center 7/24 Jam: 150-679 (150-NSW) Facebook : facebook.com/LNSWKemenkeu Instagram : instagram.com/officialinsw/ Email : info@insw.go.id helpdesk@insw.go.id
Screenshots
Verdict
The clearest difference is review sentiment: PLN Mobile at 63% against INSW Mobile's 0%. PLN Mobile also leads on update cadence (every 6 weeks vs every 6 months). INSW Mobile's advantage is iOS requirement (12.0 vs 15.6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PLN Mobile ships an update every 6 weeks, INSW Mobile every 6 months. The most recent releases landed on November 4, 2026 and November 3, 2026 respectively.
| Parameter | PLN Mobile | INSW Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (428 ratings) — better | — |
| Positive reviews | 62.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 428 — better | — |
| Update frequency | Every 6 weeks — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.6 | 12.0 — better |
| Further details — not scored | ||
| Size | 185 MB | 30 MB |
| Age rating | 4+ | 4+ |
| Developer | PLN (PERSERO), PT | Lembaga National Single Window |
Customer experience
PLN Mobile
INSW Mobile
Bugs and requests
PLN Mobile
Reported bugs
10 issues- White screen on app launch
- Login stuck on loading indefinitely
- Force close on iPhone devices
- Payment processing failures with balance deduction
- Chat functionality blocking transaction details
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- Photo upload not working from gallery
- Menu maintenance preventing access
- Pop-up ads blocking payment confirmation
- Synchronization issues with virtual account payments
- Automatic 5-star rating without user input
Requested features
10 requests- English language translation support
- Increase meter account limit beyond 4
- Internet usage tracking feature
- Better offline functionality
- Improved photo upload from gallery
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- Multi-tasking capability in chat
- Better error message descriptions
- Dark mode option
- Enhanced customer service availability
- Ability to use app outside Indonesia
INSW Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PLN Mobile
No in-app purchases
INSW Mobile
No in-app purchases
