Comparison

Shopify Inbox vs Artlogic

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Shopify Inbox

Communicate with customers and drive sales directly through chat. This business chat app helps you close deals faster, foster customer loyalty, and reduce support time. Manage conversations, send products and discounts, and even automate messages.

Highlights
  • Sell products and discounts via chat
  • Automated message responses
  • Track shopping cart activity
  • Assign chats to staff
  • Manage conversations from multiple channels
  • Send order updates via email
Features
Read full description

About Shopify Inbox Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app. USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision. Use Shopify Inbox to: • Save time managing customer conversations from online store chat and the Shop app • Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts • Send automated messages and continue chats over email so you don’t need to respond in real time • Know when customers add or remove items from their shopping cart • Assign chats to your staff and team to scale customer conversations SHOP APP Let customers contact you from the Shop app. ----------- FEEDBACK & SUPPORT For 24/7 support visit the Shopify Help Center: help.shopify.com Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.

About

Artlogic

This business tool allows art professionals to easily showcase and share their artwork. It helps generate sales emails, curate presentations, and search for art-related content, all within a user-friendly mobile interface.

Highlights
  • Generate sales emails
  • Share artworks via email/messaging
  • Curated presentations
  • Privacy controls for sensitive data
  • Search artworks, artists, and presentations
Read full description

With the Artlogic App, you can effortlessly showcase and share your artworks with ease. Whether you’re at an art fair, meeting with clients, or sharing your collection with friends, Artlogic’s beautifully designed and user-friendly interface lets you browse, present, and share artworks with confidence. The Artlogic App is your mobile platform to a world of new and exciting features and tools for your art business. The Artlogic App makes it easy to: - Generate professional sales emails in seconds - Share artworks through email or app messaging - Showcase curated presentations with ease - Maintain privacy with sensitive data - Seamlessly search for synced artworks, artists, and presentations The Artlogic App is a free companion app to Artlogic.

Screenshots

Shopify Inbox4 screens
Artlogic4 screens

Verdict

The call

The clearest difference is ratings volume: Shopify Inbox at 13K against Artlogic's 2. Shopify Inbox also leads on update cadence (fortnightly vs monthly) and iOS requirement (15.1 vs 17.0). Artlogic's advantage is rating (5.0 vs 4.8). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Artlogic holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Shopify Inbox has 13K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Shopify Inbox ships an update fortnightly, Artlogic monthly. The most recent releases landed on September 23, 2026 and September 17, 2026 respectively.

Scorecard4 real differences · 6 level
Shopify Inbox versus Artlogic: the parameters behind the verdict, then further details
ParameterShopify InboxArtlogic
PriceFreeFree
Rating4.8 (13K ratings)5.0 (2 ratings) — better
Positive reviews58.0% of reviews—
Number of ratings13K — better2
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better17.0
Further details — not scored
Size41 MB35 MB
Age rating+44+
DeveloperShopify Inc.Artlogic Media Ltd

Customer experience

Shopify Inbox

All ratings13,151 ratings
Positive94.9%
Neutral2.0%
Negative3.1%
Written reviews576 reviews
Positive58.0%
Neutral12.2%
Negative29.9%

Artlogic

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Shopify Inbox

Reported bugs

3 issues
  • Notifications not working properly
  • Persistent 'unread' notifications even after messages are read
  • Inability to switch between multiple store accounts

Requested features

5 requests
  • Ability to set store hours and availability
  • Option to forward chat logs and customer info via email
  • Bulk archive/delete of old chat messages
  • Integration with WhatsApp Business
  • Ability to send and receive images/files in chat

Artlogic

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Shopify Inbox

No in-app purchases

None

Artlogic

No in-app purchases

Questions

Is Shopify Inbox free?
Shopify Inbox is free to download, with no in-app purchases.
Is Artlogic free?
Artlogic is free to download, with no in-app purchases.
Which has better reviews, Shopify Inbox or Artlogic?
Artlogic is rated higher. Shopify Inbox averages 4.8 out of 5 from 13K ratings, while Artlogic averages 5.0 from 2 ratings.
Do Shopify Inbox or Artlogic have ads?
Neither Shopify Inbox nor Artlogic shows ads.
Which is updated more often, Shopify Inbox or Artlogic?
Shopify Inbox ships an update fortnightly, and Artlogic monthly. Most recently, Shopify Inbox was updated on September 23, 2026 and Artlogic on September 17, 2026.

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