GroupLink everything HelpDesk® vs Help Desk+
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GroupLink everything HelpDesk®
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GroupLink everything HelpDesk® has the features you need to help simplify incident requests, increase productivity, improve communication, streamline and track issues, and report progress. This is an essential tool for any company or organization. Requirements: -internet connection -your everything HelpDesk® server API url
Help Desk+
Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.
- Create service tickets and change requests
- Multi-user collaboration
- Customizable attributes and reports
- User management and role assignment
- Branch management for different locations
- Face ID for secure access
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This amazing app is the fastest and easiest way to create service tickets, change requests and incidents on the go that allow multiple users to work together in the most simple way. Whether you provide services, support, build or repair products, it is ideal for managing project incidents and customer support services, teamwork, and self-work. Specially designed for small businesses and organizations of any kind, it is highly customizable and easy to use. CUSTOMIZABLE • Create your own set of custom attributes for views and reports. • Customize reports for your brand needs (fonts, header, footer, colors and logo). • Show the user photo or company logo on sign in. • Theme color. SECURITY • Manage users, assign roles and monitor access. • Authorize each device before use. • Allow Face ID, for fast and secure access. ROLES, ACCESS LISTS and BRANCHES • Predefined roles are the easiest way to limit users to performing a specific task, such as viewing, adding, or updating data. • Access lists allow you to group users, roles, and branches to grant security efficiently. • Branches allow mid-size businesses to separate operations by store, location, or department. BEST CHOICE This app belongs to the business series of ©Starkode apps, which are the best choice of apps at work. SUPPORT We are here to help your business make its work easy and effortless. If you have any questions or suggestions related to our apps, then contact us at support@starkode.com. Starkode membership is a month-to-month subscription that begins at sign up. You can easily cancel anytime, within your device, 24 hours a day. There are no long-term contracts or cancellation fees. We just want you to love what you do with our apps. Privacy Policy: https://starkode.com/privacy/ Terms of Use : https://starkode.com/terms/
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Verdict
The clearest difference is in-app purchases: GroupLink everything HelpDesk® at none against Help Desk+'s 3. Help Desk+'s advantage is update cadence (every 3 weeks vs every 3 months) and device support (4 vs 2). On price and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Help Desk+ sells 3 in-app purchases, starting at $7.99 per month. GroupLink everything HelpDesk® asks for nothing beyond the download.
GroupLink everything HelpDesk® ships an update every 3 months, Help Desk+ every 3 weeks. The most recent releases landed on September 17, 2026 and September 14, 2026 respectively.
| Parameter | GroupLink everything HelpDesk® | Help Desk+ |
|---|---|---|
| Price | Free | Free |
| Rating | — | 5.0 (3 ratings) — better |
| Number of ratings | — | 3 — better |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | — | Free with in-app purchases |
| Devices | iPhone, iPad | iPhone, iPad, iPod, Mac — better |
| Requires iOS | 17.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 24 MB | 67 MB |
| Age rating | 17+ | 4+ |
| Developer | GroupLink Corporation | Starkode Limited Company |
In-app purchases
GroupLink everything HelpDesk®
No in-app purchases
Help Desk+
- Single User7 Days trial$7.991 Month
- 3 Users7 Days trial$19.491 Month
- 6 Users7 Days trial$34.991 Month
Questions
Is GroupLink everything HelpDesk® free?
Is Help Desk+ free?
Do GroupLink everything HelpDesk® or Help Desk+ have ads?
Which is updated more often, GroupLink everything HelpDesk® or Help Desk+?
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