Comparison

GroupLink everything HelpDesk® vs Help Desk+

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

GroupLink everything HelpDesk®

Features
Read full description

GroupLink everything HelpDesk® has the features you need to help simplify incident requests, increase productivity, improve communication, streamline and track issues, and report progress. This is an essential tool for any company or organization. Requirements: -internet connection -your everything HelpDesk® server API url

About

Help Desk+

Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.

Highlights
  • Create service tickets and change requests
  • Multi-user collaboration
  • Customizable attributes and reports
  • User management and role assignment
  • Branch management for different locations
  • Face ID for secure access
Features
Read full description

This amazing app is the fastest and easiest way to create service tickets, change requests and incidents on the go that allow multiple users to work together in the most simple way. Whether you provide services, support, build or repair products, it is ideal for managing project incidents and customer support services, teamwork, and self-work. Specially designed for small businesses and organizations of any kind, it is highly customizable and easy to use. CUSTOMIZABLE • Create your own set of custom attributes for views and reports. • Customize reports for your brand needs (fonts, header, footer, colors and logo). • Show the user photo or company logo on sign in. • Theme color. SECURITY • Manage users, assign roles and monitor access. • Authorize each device before use. • Allow Face ID, for fast and secure access. ROLES, ACCESS LISTS and BRANCHES • Predefined roles are the easiest way to limit users to performing a specific task, such as viewing, adding, or updating data. • Access lists allow you to group users, roles, and branches to grant security efficiently. • Branches allow mid-size businesses to separate operations by store, location, or department. BEST CHOICE This app belongs to the business series of ©Starkode apps, which are the best choice of apps at work. SUPPORT We are here to help your business make its work easy and effortless. If you have any questions or suggestions related to our apps, then contact us at support@starkode.com. Starkode membership is a month-to-month subscription that begins at sign up. You can easily cancel anytime, within your device, 24 hours a day. There are no long-term contracts or cancellation fees. We just want you to love what you do with our apps. Privacy Policy: https://starkode.com/privacy/ Terms of Use : https://starkode.com/terms/

Screenshots

GroupLink everything HelpDesk®4 screens
Help Desk+4 screens

Verdict

The call

The clearest difference is in-app purchases: GroupLink everything HelpDesk® at none against Help Desk+'s 3. Help Desk+'s advantage is update cadence (every 3 weeks vs every 3 months) and device support (4 vs 2). On price and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Help Desk+ sells 3 in-app purchases, starting at $7.99 per month. GroupLink everything HelpDesk® asks for nothing beyond the download.

UpkeepUpdate frequency

GroupLink everything HelpDesk® ships an update every 3 months, Help Desk+ every 3 weeks. The most recent releases landed on September 17, 2026 and September 14, 2026 respectively.

Scorecard4 real differences · 5 level
GroupLink everything HelpDesk® versus Help Desk+: the parameters behind the verdict, then further details
ParameterGroupLink everything HelpDesk®Help Desk+
PriceFreeFree
Rating—5.0 (3 ratings) — better
Number of ratings—3 — better
Update frequencyEvery 3 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNo — betterYes
Monetization—Free with in-app purchases
DevicesiPhone, iPadiPhone, iPad, iPod, Mac — better
Requires iOS17.015.6 — better
Further details — not scored
Size24 MB67 MB
Age rating17+4+
DeveloperGroupLink CorporationStarkode Limited Company

In-app purchases

None

GroupLink everything HelpDesk®

No in-app purchases

3 purchases

Help Desk+

Subscriptions3
  • Single User7 Days trial$7.991 Month
  • 3 Users7 Days trial$19.491 Month
  • 6 Users7 Days trial$34.991 Month

Questions

Is GroupLink everything HelpDesk® free?
GroupLink everything HelpDesk® is free to download, with no in-app purchases.
Is Help Desk+ free?
Help Desk+ is free to download, with in-app purchases available.
Do GroupLink everything HelpDesk® or Help Desk+ have ads?
Neither GroupLink everything HelpDesk® nor Help Desk+ shows ads.
Which is updated more often, GroupLink everything HelpDesk® or Help Desk+?
GroupLink everything HelpDesk® ships an update every 3 months, and Help Desk+ every 3 weeks. Most recently, GroupLink everything HelpDesk® was updated on September 17, 2026 and Help Desk+ on September 14, 2026.

Other comparisons