TruGreen vs Empathy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TruGreen
Manage all your lawn care needs conveniently from your phone. Receive personalized tips, update account information, schedule services, and make secure payments. Stay on top of your lawn care plan with just a few taps.
- Personalized seasonal lawn care tips
- Update account information
- Schedule or reschedule lawn service
- Real-time notifications
- View upcoming visits and plan details
- Make secure payments
- Contact customer support
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When you trust the pros, managing your lawn care is easy. With the TruGreen mobile app, you can handle all your lawn care needs from your phone—making our service more convenient than ever. Receive personalized seasonal lawn care tips, update your account information, schedule or reschedule your lawn service, get real-time notifications, view upcoming visits and plan details, make secure payments, contact customer support, and more. Current customers can sign up with your TruGreen account number and stay on top of your plan with just a few simple taps.
Empathy
This app offers comprehensive support for families navigating loss. It provides personalized care plans, on-demand assistance from care managers, and tools for emotional processing and information gathering. The platform also facilitates collaboration among family members and handles the administrative tasks of settling open accounts.
- Personalized care plans
- On-demand care manager support
- Family collaboration tools
- Account settlement services
- Grief support resources
- Information library
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With Empathy, you and your family can: GET A PERSONAL CARE PLAN The Care Plan, tailored to meet your unique needs, offers clear guidance with actionable steps and support to help you get things done. ACCESS ON-DEMAND SUPPORT Our team of Care Managers provides personalized support and expert advice, and can even help you in getting tasks done. COLLABORATE WITH FAMILY Connect with up to 5 people on the same account to assign tasks, track progress, and share information. SETTLE ALL OPEN ACCOUNTS We handle closing your loved one’s accounts, memberships, and subscriptions for you, making calls and sending emails to cancel each one and prevent unnecessary charges. FIND COMFORT IN TIMES OF GRIEF Access a wealth of supportive resources and tools to help process your emotions, including a daily healing practice, featuring a journaling tool, guided meditations, and breathing exercises. GET INFORMATION YOU CAN TRUST Our extensive library of in-depth articles and audio guides covers a range of topics, from probate and taxes to family dynamics. GUARANTEED SAFETY & SECURITY We are committed to ensuring that your data is and will always be safe, secure, and private, with two-factor authentication and bank-level encryption. Read the terms and conditions here: https://www.empathy.com/legal/terms Read the privacy policy here: https://www.empathy.com/legal/privacy
Screenshots
Verdict
The clearest difference is review sentiment: Empathy at 92% against TruGreen's 10%. Empathy also leads on update cadence (every 6 days vs every 5 weeks) and rating (4.8 vs 4.6). TruGreen's advantage is in-app purchases (none vs 6) and ratings volume (22K vs 1.4K). On price, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Empathy sells 6 in-app purchases, starting at $8.99 per month. TruGreen asks for nothing beyond the download.
Empathy holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: TruGreen has 22K ratings behind it against 1.4K, so its average is the more settled of the two. Written reviews point the same way: 10% of TruGreen's written reviews are positive against 92% of Empathy's.
TruGreen ships an update every 5 weeks, Empathy every 6 days. The most recent releases landed on November 8, 2026 and November 3, 2026 respectively.
| Parameter | TruGreen | Empathy |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (22K ratings) | 4.8 (1.4K ratings) — better |
| Positive reviews | 10.0% of reviews | 92.3% of reviews — better |
| Number of ratings | 22K — better | 1.4K |
| Update frequency | Every 5 weeks | Every 6 days — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 87 MB | 65 MB |
| Age rating | 4+ | 4+ |
| Developer | TruGreen Limited Partnership | Empathy |
Customer experience
TruGreen
Empathy
User reviews
TruGreen
From 22K App Store ratingsWhat we love
- 🚀 Convenient app features
- 👍 Helpful notifications
- 🌳 Lawn service quality
- 💳 Easy payment options
Room to improve
- 🐛 Buggy app performance
- 🕰️ Insufficient scheduling notice
- 💬 Poor customer service
- 🤔 Unclear service details
Empathy
From 1.4K App Store ratingsWhat we love
- 🙏 Helpful during difficult times
- 📚 Comprehensive resources and information
- 💼 Practical guidance for legal/administrative tasks
- 🧘♀️ Calming meditations and exercises
- 🤝 Empathetic and supportive staff
Room to improve
- 🚫 Difficulty cancelling or accessing free trial
- 💰 Concerns about pricing and paid features
- 🔌 App performance issues and crashes
- 🔍 Lack of support for pet grief
Bugs and requests
TruGreen
Reported bugs
4 issues- Persistent loading issues
- Unreliable GPS tracking
- Inconsistent push notifications
- Inability to unsubscribe from services
Requested features
4 requests- Ability to view and manage scheduled services
- Improved in-app communication with technicians
- Customizable notification settings
- Seamless integration between app and website
Empathy
Reported bugs
3 issues- Login screen freezes
- Incompatibility with older devices
- Difficulty accessing certain features
Requested features
4 requests- Expand support for different types of loss (e.g. pets)
- Improve app performance and stability
- Provide more free or low-cost options for users
- Add anxiety/loneliness coping resources
In-app purchases
TruGreen
No in-app purchases
Empathy
- Premium - Monthly7 Days trial$8.991 Month
- Premium - Monthly14 Days trial$39.991 Month
- Premium - Yearly7 Days trial$64.991 Year
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- Premium - Quarterly14 Days trial$119.993 Months
- Premium - Yearly14 Days trial$399.991 Year
- Unlimited access, all features$64.99









