Comparison

TruGreen vs Empathy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TruGreen

Manage all your lawn care needs conveniently from your phone. Receive personalized tips, update account information, schedule services, and make secure payments. Stay on top of your lawn care plan with just a few taps.

Highlights
  • Personalized seasonal lawn care tips
  • Update account information
  • Schedule or reschedule lawn service
  • Real-time notifications
  • View upcoming visits and plan details
  • Make secure payments
  • Contact customer support
Features
Read full description

When you trust the pros, managing your lawn care is easy. With the TruGreen mobile app, you can handle all your lawn care needs from your phone—making our service more convenient than ever. Receive personalized seasonal lawn care tips, update your account information, schedule or reschedule your lawn service, get real-time notifications, view upcoming visits and plan details, make secure payments, contact customer support, and more. Current customers can sign up with your TruGreen account number and stay on top of your plan with just a few simple taps.

About

Empathy

This app offers comprehensive support for families navigating loss. It provides personalized care plans, on-demand assistance from care managers, and tools for emotional processing and information gathering. The platform also facilitates collaboration among family members and handles the administrative tasks of settling open accounts.

Highlights
  • Personalized care plans
  • On-demand care manager support
  • Family collaboration tools
  • Account settlement services
  • Grief support resources
  • Information library
Features
Read full description

With Empathy, you and your family can: GET A PERSONAL CARE PLAN The Care Plan, tailored to meet your unique needs, offers clear guidance with actionable steps and support to help you get things done. ACCESS ON-DEMAND SUPPORT Our team of Care Managers provides
personalized support and expert advice, and can even help you in getting tasks done. COLLABORATE WITH FAMILY Connect with up to 5 people on the same account to assign tasks, track progress, and share information. SETTLE ALL OPEN ACCOUNTS We handle closing your loved one’s accounts, memberships, and subscriptions for you, making calls and sending emails to cancel each one and prevent unnecessary charges. FIND COMFORT IN TIMES OF GRIEF Access a wealth of supportive resources and tools to help process your emotions, including a daily healing practice, featuring a journaling tool, guided meditations, and breathing exercises. GET INFORMATION YOU CAN TRUST Our extensive library of in-depth articles and audio guides covers a range of topics, from probate and taxes to family dynamics. GUARANTEED SAFETY & SECURITY We are committed to ensuring that your data is and will always be safe, secure, and private, with two-factor authentication and bank-level encryption. Read the terms and conditions here: https://www.empathy.com/legal/terms Read the privacy policy here: https://www.empathy.com/legal/privacy

Screenshots

TruGreen4 screens
Empathy4 screens

Verdict

The call

The clearest difference is review sentiment: Empathy at 92% against TruGreen's 10%. Empathy also leads on update cadence (every 6 days vs every 5 weeks) and rating (4.8 vs 4.6). TruGreen's advantage is in-app purchases (none vs 6) and ratings volume (22K vs 1.4K). On price, ads, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Empathy sells 6 in-app purchases, starting at $8.99 per month. TruGreen asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Empathy holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: TruGreen has 22K ratings behind it against 1.4K, so its average is the more settled of the two. Written reviews point the same way: 10% of TruGreen's written reviews are positive against 92% of Empathy's.

UpkeepUpdate frequency

TruGreen ships an update every 5 weeks, Empathy every 6 days. The most recent releases landed on November 8, 2026 and November 3, 2026 respectively.

Scorecard6 real differences · 4 level
TruGreen versus Empathy: the parameters behind the verdict, then further details
ParameterTruGreenEmpathy
PriceFreeFree
Rating4.6 (22K ratings)4.8 (1.4K ratings) — better
Positive reviews10.0% of reviews92.3% of reviews — better
Number of ratings22K — better1.4K
Update frequencyEvery 5 weeksEvery 6 days — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.115.1
Further details — not scored
Size87 MB65 MB
Age rating4+4+
DeveloperTruGreen Limited PartnershipEmpathy

Customer experience

TruGreen

All ratings22,016 ratings
Positive91.2%
Neutral4.8%
Negative4.0%
Written reviews260 reviews
Positive10.0%
Neutral7.3%
Negative82.7%

Empathy

All ratings1,386 ratings
Positive96.8%
Neutral1.7%
Negative1.5%
Written reviews91 reviews
Positive92.3%
Neutral0.0%
Negative7.7%

User reviews

TruGreen

From 22K App Store ratings

What we love

  • 🚀 Convenient app features
  • 👍 Helpful notifications
  • 🌳 Lawn service quality
  • 💳 Easy payment options

Room to improve

  • 🐛 Buggy app performance
  • 🕰️ Insufficient scheduling notice
  • 💬 Poor customer service
  • 🤔 Unclear service details

Empathy

From 1.4K App Store ratings

What we love

  • 🙏 Helpful during difficult times
  • 📚 Comprehensive resources and information
  • 💼 Practical guidance for legal/administrative tasks
  • 🧘‍♀️ Calming meditations and exercises
  • 🤝 Empathetic and supportive staff

Room to improve

  • 🚫 Difficulty cancelling or accessing free trial
  • 💰 Concerns about pricing and paid features
  • 🔌 App performance issues and crashes
  • 🔍 Lack of support for pet grief

Bugs and requests

TruGreen

Reported bugs

4 issues
  • Persistent loading issues
  • Unreliable GPS tracking
  • Inconsistent push notifications
  • Inability to unsubscribe from services

Requested features

4 requests
  • Ability to view and manage scheduled services
  • Improved in-app communication with technicians
  • Customizable notification settings
  • Seamless integration between app and website

Empathy

Reported bugs

3 issues
  • Login screen freezes
  • Incompatibility with older devices
  • Difficulty accessing certain features

Requested features

4 requests
  • Expand support for different types of loss (e.g. pets)
  • Improve app performance and stability
  • Provide more free or low-cost options for users
  • Add anxiety/loneliness coping resources

In-app purchases

None

TruGreen

No in-app purchases

6 purchases

Empathy

Subscriptions5
  • Premium - Monthly7 Days trial$8.991 Month
  • Premium - Monthly14 Days trial$39.991 Month
  • Premium - Yearly7 Days trial$64.991 Year
Show 2 more
  • Premium - Quarterly14 Days trial$119.993 Months
  • Premium - Yearly14 Days trial$399.991 Year
One-time1
  • Unlimited access, all features$64.99

Questions

Is TruGreen free?
TruGreen is free to download, with no in-app purchases.
Is Empathy free?
Empathy is free to download, with in-app purchases available.
Which has better reviews, TruGreen or Empathy?
Empathy is rated higher. TruGreen averages 4.6 out of 5 from 22K ratings, while Empathy averages 4.8 from 1.4K ratings.
Do TruGreen or Empathy have ads?
Neither TruGreen nor Empathy shows ads.
Which is updated more often, TruGreen or Empathy?
TruGreen ships an update every 5 weeks, and Empathy every 6 days. Most recently, TruGreen was updated on November 8, 2026 and Empathy on November 3, 2026.

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