o2 my Service vs privacyIDEA Authenticator
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
o2 my Service
This app helps users quickly and easily resolve issues with their internet and mobile connections. It offers automatic problem detection, interactive troubleshooting, and direct contact with customer service for faster resolution.
- Automatic problem detection
- Interactive troubleshooting guides
- Direct customer service contact
- Setup assistant for internet connections
- Router identification via camera scan
- WLAN setup assistance
Read full descriptionHide full description
Die o2 my Service App hilft dir dabei, Fragen und Probleme rund um deinen Internet- und Mobilfunkanschluss selbst schnell und unkompliziert zu klären. Analysen: • Automatische Problemerkennung • Keine Wartezeit • Direkt zur richtigen Anleitung Interaktive Hilfe: • Automatische Problemlösungen • Verständliche Erklärungen • Intelligente Rückfragen Kontaktaufnahme: • Den Kundenservice über die App kontaktieren • Übermittlung der Analysen zur schnelleren Bearbeitung in der Hotline Einrichtungsassistent: • Erinnerung an das Aktivierungsdatum • Erkennen des Routers mit Kamerascan • Scan der Zugangsdaten und Freischaltung des Internetanschlusses • Erkennen der WLAN-Daten und automatische Einrichtung der Verbindung
privacyIDEA Authenticator
This app transforms your smartphone into a secure authentication device for two-factor authentication. It seamlessly integrates with a backend system, offering a more secure rollout process than traditional tokens.
- Two-factor authentication
- OTP token support
- Secure rollout process
- Smartphone as authentication device
- REST API integration
Read full descriptionHide full description
privacyIDEA is a modular solution for two factor authentication especially with OTP tokens. It is multi-tenency- and multi-instance-capable. Due to the modular structure privacyIDEA can be quickly and easily adapted and enhanced. E.g. adding new token types is as simple as writing a new lean python module. You do not need to modify your network for privacyIDEA, it does not write to existing databases or user stores. It only needs read access to your user stores like LDAP, Active Directory, SQL, SCIM-service or flat files. Existing workflows can be enhanced without the need to modify them. Using its simple REST like API it can be automated and smoothly be integrated. The Smartphone App "privacyIDEA Authenticator" turns your smartphone into an authentication device, which smoothlessly runs with the privacyIDEA backend. In contrast to classical smartphone based tokens the privacyIDEA Authenticator also allows for a more secure rollout process.
Screenshots
Verdict
The clearest difference is review sentiment: o2 my Service at 95% against privacyIDEA Authenticator's 43%. o2 my Service also leads on rating (4.8 vs 3.0) and ratings volume (37 vs 7). privacyIDEA Authenticator's advantage is device support (3 vs 1) and iOS requirement (15.6 vs 17). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
o2 my Service holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: o2 my Service has 37 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 95% of o2 my Service's written reviews are positive against 43% of privacyIDEA Authenticator's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | o2 my Service | privacyIDEA Authenticator |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (37 ratings) — better | 3.0 (7 ratings) |
| Positive reviews | 95.0% of reviews — better | 42.9% of reviews |
| Number of ratings | 37 — better | 7 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17 | 15.6 — better |
| Further details — not scored | ||
| Size | 295 MB | 30 MB |
| Age rating | 4+ | 4+ |
| Developer | Conntac GmbH | NetKnights GmbH |
Customer experience
o2 my Service
privacyIDEA Authenticator
In-app purchases
o2 my Service
No in-app purchases
privacyIDEA Authenticator
No in-app purchases
Questions
Is o2 my Service free?
Is privacyIDEA Authenticator free?
Which has better reviews, o2 my Service or privacyIDEA Authenticator?
Do o2 my Service or privacyIDEA Authenticator have ads?
Which is updated more often, o2 my Service or privacyIDEA Authenticator?
Other comparisons















