Comparison

Tyler Shield Mobile vs RISS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Tyler Shield Mobile

Enhance officer safety and preparedness with intelligent, law-specific dispatching. This app provides context-aware critical information based on role and location, ensuring mission-critical data is always accessible.

Highlights
  • Intelligent, law-specific dispatching
  • Context-aware critical information
  • Easy-to-read route to calls
  • Responder location and ETA
  • Instant access to building maps and plans
  • Secure communications
  • Real-time call details
Features
Read full description

Police crews stay safer and better prepared using Tyler Shield Mobil created specifically for licensed users of Tyler Technologies’ Law Enforcement software solutions. With intelligent, law-specific dispatching capabilities, this app offers context awareness, which presents critical information based on your role and where and when you are. This intuitive app knows the information users need – at the moment they need it - ensuring mission-critical information is always at their fingertips with features including: • Easy-to-read route to the call • Location of other responders and their estimated time of arrival • Instant access to building maps, preplans, and tactical plans • Access to building contact information including names and phone numbers • Real-time access to call details and incident narrative • Secure communications with dispatch and other responders • Immediate access to incident summary reports • Search functionality for persons and vehicles Tyler users empower themselves using Shield Mobile with the confidence of knowing they won’t ever miss a call or be delayed waiting on others for information.

About

RISS

This app facilitates secure information sharing for law enforcement and criminal justice partners. It supports investigations, promotes officer safety, and provides access to key resources and systems. Users require an existing account and specific training to access its features.

Highlights
  • Secure information sharing
  • Facilitates criminal investigations
  • Promotes officer safety
  • Access to RISSIntel
  • Officer Safety Event Deconfliction System
Read full description

RISS Mobile is the official app for the Regional Information Sharing Systems (RISS) Program. The mission of RISS is to assist local, state, federal, and tribal criminal justice partners by providing adaptive solutions and services that facilitate information sharing, support criminal investigations, and promote officer safety. RISS has been supporting the law enforcement and criminal justice communities for 50 years. See www.riss.net for additional information. The RISS Mobile App provides query capabilities for key RISS resources including RISSIntel and various information sharing platforms such as RISSLeads and RISS Officer Safety & Wellness Website. The RISS Mobile App also provides entry capabilities for RISSafe our Officer Safety Event Deconfliction System. Additional Capabilities to Follow RISSNET Mobile App users must have an existing RISSNET account and meet the full set of established user requirements for access including required training courses.

Screenshots

Tyler Shield Mobile4 screens
RISS4 screens

Verdict

The call

The clearest difference is review sentiment: RISS at 100% against Tyler Shield Mobile's 53%. RISS also leads on rating (5.0 vs 3.8). Tyler Shield Mobile's advantage is ratings volume (325 vs 5) and update cadence (every 4 weeks vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

RISS holds the better App Store score, 5.0 against 3.8. That said, the two scores are not equally well evidenced: Tyler Shield Mobile has 325 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 53% of Tyler Shield Mobile's written reviews are positive against 100% of RISS's.

UpkeepUpdate frequency

Tyler Shield Mobile ships an update every 4 weeks, RISS every 4 months. The most recent releases landed on October 26, 2026 and October 16, 2026 respectively.

Scorecard4 real differences · 6 level
Tyler Shield Mobile versus RISS: the parameters behind the verdict, then further details
ParameterTyler Shield MobileRISS
PriceFreeFree
Rating3.8 (325 ratings)5.0 (5 ratings) — better
Positive reviews52.8% of reviews100.0% of reviews — better
Number of ratings325 — better5
Update frequencyEvery 4 weeks — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.016.4 — better
Further details — not scored
Size155 MB15 MB
Age rating17+17+
DeveloperTyler Technologies, IncRegional Organized Crime Information Center, Inc.

Customer experience

Tyler Shield Mobile

All ratings319 ratings
Positive68.3%
Neutral8.5%
Negative23.2%
Written reviews53 reviews
Positive52.8%
Neutral7.5%
Negative39.6%

RISS

All ratings5 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Tyler Shield Mobile

Reported bugs

8 issues
  • Date of birth incorrect
  • Routing function incorrect
  • Can't print
  • Clipping to clipboard no longer works
  • App re-logs and shows in service if not shut down
Show 3 more
  • Calls not updated
  • Details not loading
  • Buggy

Requested features

9 requests
  • Wish it had CarPlay
  • Connect to Apple CarPlay
  • Support for CarPlay
  • Add CarPlay capabilities
  • Ability to view call details of other calls when on a ticket
Show 4 more
  • Fix issue with re-logging and showing in service
  • Update in real-time without logging out
  • Adjust status order
  • Automatically remove secondary location when going back in service

RISS

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Tyler Shield Mobile

No in-app purchases

None

RISS

No in-app purchases

Questions

Is Tyler Shield Mobile free?
Tyler Shield Mobile is free to download, with no in-app purchases.
Is RISS free?
RISS is free to download, with no in-app purchases.
Which has better reviews, Tyler Shield Mobile or RISS?
RISS is rated higher. Tyler Shield Mobile averages 3.8 out of 5 from 325 ratings, while RISS averages 5.0 from 5 ratings.
Do Tyler Shield Mobile or RISS have ads?
Neither Tyler Shield Mobile nor RISS shows ads.
Which is updated more often, Tyler Shield Mobile or RISS?
Tyler Shield Mobile ships an update every 4 weeks, and RISS every 4 months. Most recently, Tyler Shield Mobile was updated on October 26, 2026 and RISS on October 16, 2026.

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