LightspeedDMS vs voAIce DealerCRM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
LightspeedDMS
Manage your dealership business from anywhere with this mobile integration to a comprehensive dealer management system. Access key business functions securely on your mobile device, with features tailored to your purchased modules.
- Mobile access to dealership information
- Secure integration with LightspeedDMS
- Manage business anywhere, anytime
- Features based on purchased modules
- Intuitive user interface
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Welcome to the new LightspeedDMS app! The LightspeedDMS app is a new convenient way of accessing your dealership information to help manage your business anywhere, anytime on your mobile device. It provides a fast, intuitive, and secure mobile integration to the LightspeedDMS dealer management system. The LightspeedDMS app is available free of charge to all dealers running the LightspeedDMS application. Features will display based on modules purchased. INSTALL The Lightspeed app is only available to LightspeedDMS customers. Check for your Dealer ID and Remote Authorization Password found in the LightspeedDMS desktop application under the Help - System Info menu. You will need to enter this information only once when using the application for the first time. Each subsequent time upon entering the application you will be asked for your LightspeedDMS username and password. LIGHTSPEEDDMS COMPREHENSIVE DEALER MANAGEMENT SOLUTIONS LightspeedDMS specializes in Powersports, RV, Marina and Marine Dealer Management Software. The LightspeedDMS dealer software helps dealers maximize: parts inventory control, business processes, sales management control, service management control, rental management, Customer Experience Management (CEM) and dealer profitability. LightspeedDMS helps dealers increase dealership productivity and improve dealership efficiency resulting in increased profitability. DMS INDUSTRY EXPERTISE With unsurpassed industry knowledge LightspeedDMS creates innovative dealer management solutions that help Powersports, RV, Marina and Marine dealerships manage their business profitably. LightspeedDMS's dealer management systems provide tools for dealers to focus on their customers. *Don't have LightspeedDMS for the desktop? Visit https://www.lightspeeddms.com or call 1-800-521-0300
voAIce DealerCRM
This voice-first CRM is designed for automotive sales professionals, allowing hands-free management of customer interactions, inventory searches, and appointment scheduling. It streamlines communication and data capture directly from the dealership lot.
- Voice-activated AI assistant
- Unified inbox for calls, texts, and emails
- Hands-free inventory search and VIN scanning
- Guided trade-in photo capture
- Smart, customizable notifications
- Native iOS design and functionality
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DealerCRM is the voice-first CRM for car, truck, RV, marine, and powersports sales reps. Built for the lot, not the desk—every screen, every shortcut, every notification is designed for the moment between customers. OLIVIAAI VOICE ASSISTANT Press the mic on any screen and tell OliviaAI what to do. "Call my next appointment." "Text Sarah I'm running late." "What's my day look like?" "Log this as a walk-in." OliviaAI handles inventory searches, customer lookups, message drafting, and appointment scheduling—hands-free—so you can keep your eyes on the customer. EVERY CALL, TEXT, AND EMAIL—IN ONE INBOX Inbound texts and emails for your customers land in a single thread per person. Reply inline from the notification or open the conversation. Missed calls show up the moment they happen, with one-tap callback. Every interaction is logged automatically to the customer record. INVENTORY AT YOUR FINGERTIPS Search by year, make, model, stock number, or VIN—or just scan the VIN sticker with your camera. Find similar units in seconds. Share a vehicle to a customer via iMessage or email with one tap; they get a polished brochure link. TRADE-IN PHOTOS, DONE RIGHT Guided 8-shot walk-around capture for trades and damage. Photos auto-upload to the customer record with EXIF metadata. Driver license scanning, license plate lookup, and confidential document capture all use the iPhone camera + on-device ML for accuracy and speed. SMART NOTIFICATIONS Appointment in 15 minutes. New lead just arrived. Customer walked onto the lot. Stock match for someone's wishlist. Lead SLA at risk. Each category has its own sound so you know what to do without looking at the screen. Quiet hours, do-not-disturb, and per-category mute are built in. NATIVE iOS, NOT A WEBVIEW Real Apple design language. Pull-to-refresh. Swipe actions. Native CallKit for incoming dealer calls. Face ID unlock. Apple Maps directions. Native calendar sync for your appointments. Built with the same craft as the apps you use every day. PRIVATE BY DEFAULT Your dealership's customer data stays scoped to you. We don't sell data. We don't run ads. Communications go through your dealership's verified phone and email channels (TCPA-compliant). Account deletion is one tap from Settings. DealerCRM is included with your dealership's voAIce subscription. Talk to your manager or visit dealercrm.com to learn more. Support: dealercrm.com/support Privacy: dealercrm.com/privacy
Screenshots
Verdict
The clearest difference is review sentiment: voAIce DealerCRM at 100% against LightspeedDMS's 23%. voAIce DealerCRM also leads on rating (4.0 vs 2.4) and update cadence (every 5 days vs every 3 weeks). LightspeedDMS's advantage is ratings volume (75 vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
voAIce DealerCRM holds the better App Store score, 4.0 against 2.4. That said, the two scores are not equally well evidenced: LightspeedDMS has 75 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 23% of LightspeedDMS's written reviews are positive against 100% of voAIce DealerCRM's.
LightspeedDMS ships an update every 3 weeks, voAIce DealerCRM every 5 days. The most recent releases landed on November 6, 2026 and November 5, 2026 respectively.
| Parameter | LightspeedDMS | voAIce DealerCRM |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (75 ratings) | 4.0 (4 ratings) — better |
| Positive reviews | 22.9% of reviews | 100.0% of reviews — better |
| Number of ratings | 75 — better | 4 |
| Update frequency | Every 3 weeks | Every 5 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.4 | 16.4 |
| Further details — not scored | ||
| Size | 96 MB | 85 MB |
| Age rating | 4+ | 4+ |
| Developer | LightspeedDMS LLC | voAIce Corporation |
Customer experience
LightspeedDMS
voAIce DealerCRM
In-app purchases
LightspeedDMS
No in-app purchases
voAIce DealerCRM
No in-app purchases
Questions
Is LightspeedDMS free?
Is voAIce DealerCRM free?
Which has better reviews, LightspeedDMS or voAIce DealerCRM?
Do LightspeedDMS or voAIce DealerCRM have ads?
Which is updated more often, LightspeedDMS or voAIce DealerCRM?
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