VixxoLink vs ABBY Pro
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
VixxoLink
This app helps technicians manage their work orders, allowing them to clock in and out, document tasks with photos, and capture customer signatures. It streamlines job site check-ins and provides offline support for efficient field service management.
- One-touch time-in/out with location data
- Search and review service requests
- Document work with photos
- Search and select assets/parts
- Capture customer sign-off
- Offline support
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VixxoLink mobile app is used by technicians completing work for Vixxo customers. The app allows technicians to time-in and time-out, assess the work that needs to be done, document it efficiently, and capture customer sign off. This app streamlines: • Job site check-in, using location data to allow for one-touch time-in • Searching and reviewing Service Requests • Documenting work performed, including adding photos • Searching for and selecting assets, parts used, and actions taken on the job • Capturing job resolution details and customer sign-off • Offline support After installation, please ensure the app is granted location permissions to enable time-in and time-out. *** Access to VixxoLink mobile app is managed by your Service Provider back office. Please obtain your login credential information before downloading and installing***
ABBY Pro
This app connects tradespeople with customers needing repairs or installations. It helps manage jobs, create estimates, and streamline customer communication, attaching all interactions to specific projects. Suitable for individual professionals or larger teams.
- Customer job management
- Estimate creation
- Customer communication tools
- Job-specific communication logs
- Network of professionals
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Do you visit customer locations to fix what needs fixing? Join the ABBY Business Network of professionals across the United States. ABBY Pro is built for carpenters, handyman, electricians, plumbers, locksmiths and any tradesperson that visits clients to fix or install. The ABBY Pro app helps you manage your jobs and estimates plus makes communicating with your customers easy. It also attaches all communications to the respective job. Whether you have one tech in the field, a few, or hundreds... ABBY Pro helps you manage your work and communications.
Screenshots
Verdict
The clearest difference is rating: ABBY Pro at 4.3 against VixxoLink's 3.0. ABBY Pro also leads on ratings volume (6 vs 2). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ABBY Pro holds the better App Store score, 4.3 against 3.0. Both are backed by a comparable volume of ratings — 2 and 6 respectively. Written reviews complicate that: 7% of VixxoLink's written reviews are positive against 0% of ABBY Pro's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on November 11, 2026 and November 2, 2026 respectively.
| Parameter | VixxoLink | ABBY Pro |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (2 ratings) | 4.3 (6 ratings) — better |
| Positive reviews | 6.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 2 | 6 — better |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 57 MB | 13 MB |
| Age rating | 4+ | 4+ |
| Developer | Vixxo | Technician Management Software, LLC |
Customer experience
VixxoLink
ABBY Pro
Bugs and requests
VixxoLink
Reported bugs
23 issues- App crashes constantly
- Data (pictures, notes, signoff) deleted upon crash
- Slow picture uploads (up to 30 seconds per picture)
- App crashes when uploading more than 7 pictures
- Manager's signature not included after sign-off
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- App crashes every 10 seconds
- App restarts when trying to use password manager or paste password
- Call suspended in a constant attempt to upload
- Geolocation not working on several sites
- Tabs not working half the time
- Password reset link code doesn't work due to app backing out
- App force closes on its own frequently
- Cannot return to a page without closing and restarting the app
- Error 'not authorized on PCR' prevents closing tickets
- Constantly rebooting
- App refreshes every time you swap apps and return
- App force closed 3 times, won't let user write PCR
- Loading animation pops up and never disappears until app is closed and restarted
- App frequently refuses to allow notes to be copied and pasted
- Geofence not correct half the time
- No option for 'not completed' or 'waiting for parts' after uploading pictures
- App restarts at the beginning when trying to use password manager
- SSO takes up screen before finishing sign-in
Requested features
11 requests- Increase or remove character limit for notes
- Improve refresh speed to be near instantaneous
- Fix resolution notes disappearing when switching apps
- Allow marking calls as incomplete or waiting for parts
- Add dark mode option
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- Improve app stability and reduce crashes
- Enhance login functionality and password manager integration
- Optimize for Apple devices
- Allow copy/pasting of notes
- Fix geofencing issues
- Improve UI/UX for better intuitiveness
ABBY Pro
Not enough reviews yet to summarise bugs or requests.
In-app purchases
VixxoLink
No in-app purchases
ABBY Pro
No in-app purchases
