Qualtrics XM vs Strategy Library

Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time. Use the Qualtrics XM app to: 1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering 2. Reassign, respond, and close the loop on support tickets 3. Receive real-time notifications so you can act before it’s too late 4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more 5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together! About Qualtrics: Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps. Have questions? If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/

Built by the leader in mobile analytics, the Strategy Library app lets you take your enterprise intelligence with you wherever you go—online or offline. The app acts a central hub to access a personalized set of modern analytics and visualizations: Strategy Dashboards. Access modern, interactive dashboards of analytics • Dashboards combine various related analytics into a beautiful interactive book of analytics. Organized into a familiar chapter and page structure, dashboards make it easy to navigate through 100s of related reports and visualizations. • Dashboards connect to your various enterprise data sources, providing you with mobile access to your data on your favorite devices. • Dashboards are fully responsive. They render beautifully on your mobile device—no matter how you hold it. Quickly find analytics with powerful search and recommendations • Scan thumbnails or use our advanced search functionality to locate dashboards, objects, or specific visualizations. • Discover new insights with dashboards recommendations based on powerful indexing • Dashboards marked with a “certified” stamp allows users to easily identify what content has been validated as trusted, governed analytics. Choose the perfect visualization to best analyze your data • Access a wide variety of visualization options from basic heat maps, bar graphs, and bubble charts to more advanced visualizations such as network diagrams, boxplots, waterfall graphs, and KPI trends. • Powerful grids allow users to collapse and expand groupings of data. • Plot geospatial data with multi-layer map visualizations including custom vector shapes, markers, bubbles, areas, clusters, and also density visualizations. Collaborate with users in real-time • Users can easily collaborate through discussion threads for real-time contextual idea exchange • Push notifications and email alerts bring users into the analysis with the same filtered view Share content effortlessly via native extensions • Export your content to PDF or download the .mstr file • Share via native mobile extensions such as text message, Slack, or other apps • The “Share Link” launches a new email with the link and dashboard description in the body of the email, making it incredibly seamless to share direct access to the dashboard Connect to Strategy (On AWS, on Azure, or in your private Cloud) • Library is part of the Strategy analytics and mobility platform. • Existing Strategy users need only connect Library to their Strategy environments to access dashboards and documents through this app. • New Strategy users can configure a Strategy environment and quickly build dashboards to access via this app.