Qualtrics XM vs BGPS Group
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Qualtrics XM
Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.
- Real-time experience monitoring
- Role-based dashboards
- Ticket management
- Real-time notifications
- Customer response analysis
- Advanced analytics
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Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time. Use the Qualtrics XM app to: 1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering 2. Reassign, respond, and close the loop on support tickets 3. Receive real-time notifications so you can act before it’s too late 4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more 5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together! About Qualtrics: Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps. Have questions? If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/
BGPS Group
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The BGPS Group application allows you to monitor your cameras online. It is easily to use and designed to make your surveillance solution to be simplified. Users can access playback and directly save files to the phone to export to others. The application has different customized settings for every customer and allows users to remove and add features based on their needs. Function Live Channels – 1 / 4 / 9 / 16 / 25 / 36 display mode Scroll Live View – Press the channel view again and it will transition to scroll view. Gallery Mode – Users can save and store files directly into the phone and be able to export to others. Snapshot PTZ Control Device List Management – Add / Delete / Edit / Built in QR Code Instant P2P Connection Live View / Playback – Scroll View Compatible Add / Remove Settings and Features
Screenshots
Verdict
The clearest difference is iOS requirement: BGPS Group at 10.0 against Qualtrics XM's 18.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Qualtrics XM ships an update monthly, BGPS Group every 6 weeks. The most recent releases landed on November 6, 2026 and October 26, 2026 respectively.
| Parameter | Qualtrics XM | BGPS Group |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.8K ratings) — better | — |
| Positive reviews | 32.8% of reviews | — |
| Number of ratings | 1.8K — better | — |
| Update frequency | Monthly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 40 MB | 50 MB |
| Age rating | 17+ | 4+ |
| Developer | Qualtrics, LLC | RNC Network |
Bugs and requests
Qualtrics XM
Reported bugs
3 issues- Crashes when selecting government option
- Dropdown options not visible
- Metrics not loading properly
Requested features
6 requests- Up-to-date data
- Landscape view for mobile
- Individual logins
- More dashboard features
- Screenshot functionality
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- Improved performance
BGPS Group
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Qualtrics XM
No in-app purchases
BGPS Group
No in-app purchases
Questions
Is Qualtrics XM free?
Is BGPS Group free?
Do Qualtrics XM or BGPS Group have ads?
Which is updated more often, Qualtrics XM or BGPS Group?
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