Comparison

Qualtrics XM vs R365

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Qualtrics XM

Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.

Highlights
  • Real-time experience monitoring
  • Role-based dashboards
  • Ticket management
  • Real-time notifications
  • Customer response analysis
  • Advanced analytics
Features
Read full description

Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time. Use the Qualtrics XM app to: 1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering 2. Reassign, respond, and close the loop on support tickets 3. Receive real-time notifications so you can act before it’s too late 4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more 5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together! About Qualtrics: Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps. Have questions? If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/

About

R365

Features
Read full description

La aplicación R365 es la herramienta de colaboración entre usted y su asesoría. Comparta y descargue documentos y tenga acceso a sus impuestos, nóminas, seguros sociales y toda la información necesaria para la gestión de su negocio 24hx7d. Envíe sus facturas, compras y gastos desde su dispositivo mediante una captura fotográfica o subiendo PDF directamente. Podrá visualizar en tiempo real la información contable, fiscal y laboral con completos KPIS completamente personalizables. Además, R365 pone a su disposición un sistema ERP multi-idioma y multi-divisa, para gestionar su facturación, gestión de compras, cobros y pagos, facturas recurrentes, etc. Todo desde un único dispositivo y adaptado a los cambios legales que se requieren.

Screenshots

Qualtrics XM4 screens
R3654 screens

Verdict

The call

The clearest difference is update cadence: R365 at fortnightly against Qualtrics XM's monthly. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Qualtrics XM ships an update monthly, R365 fortnightly. The most recent releases landed on November 3, 2026 and November 4, 2026 respectively.

Scorecard1 real difference · 9 level
Qualtrics XM versus R365: the parameters behind the verdict, then further details
ParameterQualtrics XMR365
PriceFreeFree
Rating4.7 (1.8K ratings) — better—
Positive reviews32.8% of reviews—
Number of ratings1.8K — better—
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.017.2 — better
Further details — not scored
Size40 MB73 MB
Age rating17+4+
DeveloperQualtrics, LLCASESORAMIENTO Y DESARROLLO DE SISTEMAS INFORMATICOS SL

Bugs and requests

Qualtrics XM

Reported bugs

3 issues
  • Crashes when selecting government option
  • Dropdown options not visible
  • Metrics not loading properly

Requested features

6 requests
  • Up-to-date data
  • Landscape view for mobile
  • Individual logins
  • More dashboard features
  • Screenshot functionality
Show 1 more
  • Improved performance

R365

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Qualtrics XM

No in-app purchases

None

R365

No in-app purchases

Questions

Is Qualtrics XM free?
Qualtrics XM is free to download, with no in-app purchases.
Is R365 free?
R365 is free to download, with no in-app purchases.
Do Qualtrics XM or R365 have ads?
Neither Qualtrics XM nor R365 shows ads.
Which is updated more often, Qualtrics XM or R365?
Qualtrics XM ships an update monthly, and R365 fortnightly. Most recently, Qualtrics XM was updated on November 3, 2026 and R365 on November 4, 2026.

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