Comparison

Qualtrics XM vs Transcendent Work Management

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Qualtrics XM

Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.

Highlights
  • Real-time experience monitoring
  • Role-based dashboards
  • Ticket management
  • Real-time notifications
  • Customer response analysis
  • Advanced analytics
Features
Read full description

Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time. Use the Qualtrics XM app to: 1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering 2. Reassign, respond, and close the loop on support tickets 3. Receive real-time notifications so you can act before it’s too late 4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more 5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together! About Qualtrics: Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps. Have questions? If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/

About

Transcendent Work Management

Manage facility maintenance and inspections from anywhere. Access work orders, site documents, asset details, and perform various maintenance tasks. Empower your team with this industry-leading EAM and CMMS solution.

Highlights
  • Work order list access
  • Site document access
  • Asset details access
  • Perform work orders
  • Preventive maintenance
  • Work requests
Features
Read full description

The Power of the Transcendent Platform is now available via the App Store. Transcendent is an industry-leading technology in the EAM and CMMS realm with over 30,000+ users across 70+ countries. With the Transcendent App, you will empower your team to manage their own Work Lists on what needs to be maintained and inspected at your property from Basement to Roof. Key Features Now Available: - Access to your and your site's work order list - Access to Site Documents and Review File Attachments - Access to All your Site's Assets and their Vital Details - Ability to Perform Work Orders including Preventive Maintenance, Rounds, and Work Requests Please visit us at Actabl.com for more information!

Screenshots

Qualtrics XM4 screens
Transcendent Work Management4 screens

Verdict

The call

The clearest difference is rating: Qualtrics XM at 4.7 against Transcendent Work Management's 2.5. Qualtrics XM also leads on review sentiment (33% vs 10%) and ratings volume (1.7K vs 39). Transcendent Work Management's advantage is update cadence (weekly vs monthly) and iOS requirement (16.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Qualtrics XM holds the better App Store score, 4.7 against 2.5. That said, the two scores are not equally well evidenced: Qualtrics XM has 1.7K ratings behind it against 39, so its average is the more settled of the two. Written reviews point the same way: 33% of Qualtrics XM's written reviews are positive against 10% of Transcendent Work Management's.

UpkeepUpdate frequency

Qualtrics XM ships an update monthly, Transcendent Work Management weekly. The most recent releases landed on September 24, 2026 and September 9, 2026 respectively.

Scorecard5 real differences · 5 level
Qualtrics XM versus Transcendent Work Management: the parameters behind the verdict, then further details
ParameterQualtrics XMTranscendent Work Management
PriceFreeFree
Rating4.7 (1.7K ratings) — better2.5 (39 ratings)
Positive reviews32.8% of reviews — better10.0% of reviews
Number of ratings1.7K — better39
Update frequencyMonthlyWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.016.0 — better
Further details — not scored
Size30 MB206 MB
Age rating17+4+
DeveloperQualtrics, LLCTranscendent Solutions, LLC

Customer experience

Qualtrics XM

All ratings1,713 ratings
Positive93.2%
Neutral1.6%
Negative5.2%
Written reviews61 reviews
Positive32.8%
Neutral6.6%
Negative60.7%

Transcendent Work Management

All ratings37 ratings
Positive35.1%
Neutral2.7%
Negative62.2%
Written reviews10 reviews
Positive10.0%
Neutral0.0%
Negative90.0%

Bugs and requests

Qualtrics XM

Reported bugs

3 issues
  • Crashes when selecting government option
  • Dropdown options not visible
  • Metrics not loading properly

Requested features

6 requests
  • Up-to-date data
  • Landscape view for mobile
  • Individual logins
  • More dashboard features
  • Screenshot functionality
Show 1 more
  • Improved performance

Transcendent Work Management

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Qualtrics XM

No in-app purchases

None

Transcendent Work Management

No in-app purchases

Questions

Is Qualtrics XM free?
Qualtrics XM is free to download, with no in-app purchases.
Is Transcendent Work Management free?
Transcendent Work Management is free to download, with no in-app purchases.
Which has better reviews, Qualtrics XM or Transcendent Work Management?
Qualtrics XM is rated higher. Qualtrics XM averages 4.7 out of 5 from 1.7K ratings, while Transcendent Work Management averages 2.5 from 39 ratings.
Do Qualtrics XM or Transcendent Work Management have ads?
Neither Qualtrics XM nor Transcendent Work Management shows ads.
Which is updated more often, Qualtrics XM or Transcendent Work Management?
Qualtrics XM ships an update monthly, and Transcendent Work Management weekly. Most recently, Qualtrics XM was updated on September 24, 2026 and Transcendent Work Management on September 9, 2026.

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