Comparison

Qualtrics XM vs Density Spaces

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Qualtrics XM

Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.

Highlights
  • Real-time experience monitoring
  • Role-based dashboards
  • Ticket management
  • Real-time notifications
  • Customer response analysis
  • Advanced analytics
Features
Read full description

Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time. Use the Qualtrics XM app to: 1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering 2. Reassign, respond, and close the loop on support tickets 3. Receive real-time notifications so you can act before it’s too late 4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more 5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together! About Qualtrics: Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps. Have questions? If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/

About

Density Spaces

Gain real-time insights into space occupancy with this app, which works with a self-installable sensor. Optimize desks, meeting rooms, and open areas using detailed analytics and privacy-preserving radar technology. Setup is quick and easy, requiring no batteries or ladders.

Highlights
  • Real-time occupancy tracking
  • Historical occupancy analytics
  • Privacy-preserving radar technology
  • Adjustable sensor range and field of view
  • Easy sensor setup with in-app instructions
Features
Read full description

Density Spaces is your control center for Waffle, the self-installable sensor for real-time people count. Start optimizing desks, phone booths, meeting rooms and open spaces today, no batteries or ladders needed. Key Features: * Set-up in minutes: Step-by-step installation instructions in the app. * Real-time and historical data: Detailed analytics of real-time space use and historical occupancy trends. * Preserve privacy: Waffle uses radar technology, not cameras, to count people with high accuracy. * Adjustable range and field of view: Cover the exact area you need, with a 120° field of view and up to 18-foot range. This version of the app covers setup and use of Density’s Waffle sensor. Future versions will also cover our Open Area and Entry sensors. Get the most out of every square foot of space today.

Screenshots

Qualtrics XM4 screens
Density Spaces4 screens

Verdict

The call

The clearest difference is review sentiment: Density Spaces at 100% against Qualtrics XM's 33%. Density Spaces also leads on rating (5.0 vs 4.7) and iOS requirement (15.1 vs 18.0). Qualtrics XM's advantage is ratings volume (1.7K vs 5). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Density Spaces holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Qualtrics XM has 1.7K ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 33% of Qualtrics XM's written reviews are positive against 100% of Density Spaces's.

UpkeepUpdate frequency

Qualtrics XM ships an update monthly, Density Spaces every 2 months. The most recent releases landed on September 24, 2026 and July 6, 2026 respectively.

Scorecard4 real differences · 6 level
Qualtrics XM versus Density Spaces: the parameters behind the verdict, then further details
ParameterQualtrics XMDensity Spaces
PriceFreeFree
Rating4.7 (1.7K ratings)5.0 (5 ratings) — better
Positive reviews32.8% of reviews100.0% of reviews — better
Number of ratings1.7K — better5
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS18.015.1 — better
Further details — not scored
Size30 MB117 MB
Age rating17+4+
DeveloperQualtrics, LLCDensity Inc

Customer experience

Qualtrics XM

All ratings1,713 ratings
Positive93.2%
Neutral1.6%
Negative5.2%
Written reviews61 reviews
Positive32.8%
Neutral6.6%
Negative60.7%

Density Spaces

All ratings5 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Qualtrics XM

Reported bugs

3 issues
  • Crashes when selecting government option
  • Dropdown options not visible
  • Metrics not loading properly

Requested features

6 requests
  • Up-to-date data
  • Landscape view for mobile
  • Individual logins
  • More dashboard features
  • Screenshot functionality
Show 1 more
  • Improved performance

Density Spaces

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Qualtrics XM

No in-app purchases

None

Density Spaces

No in-app purchases

Questions

Is Qualtrics XM free?
Qualtrics XM is free to download, with no in-app purchases.
Is Density Spaces free?
Density Spaces is free to download, with no in-app purchases.
Which has better reviews, Qualtrics XM or Density Spaces?
Density Spaces is rated higher. Qualtrics XM averages 4.7 out of 5 from 1.7K ratings, while Density Spaces averages 5.0 from 5 ratings.
Do Qualtrics XM or Density Spaces have ads?
Neither Qualtrics XM nor Density Spaces shows ads.
Which is updated more often, Qualtrics XM or Density Spaces?
Qualtrics XM ships an update monthly, and Density Spaces every 2 months. Most recently, Qualtrics XM was updated on September 24, 2026 and Density Spaces on July 6, 2026.

Other comparisons