Qualtrics XM vs Density Spaces
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Qualtrics XM
Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.
- Real-time experience monitoring
- Role-based dashboards
- Ticket management
- Real-time notifications
- Customer response analysis
- Advanced analytics
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Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time. Use the Qualtrics XM app to: 1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering 2. Reassign, respond, and close the loop on support tickets 3. Receive real-time notifications so you can act before it’s too late 4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more 5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together! About Qualtrics: Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps. Have questions? If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/
Density Spaces
Gain real-time insights into space occupancy with this app, which works with a self-installable sensor. Optimize desks, meeting rooms, and open areas using detailed analytics and privacy-preserving radar technology. Setup is quick and easy, requiring no batteries or ladders.
- Real-time occupancy tracking
- Historical occupancy analytics
- Privacy-preserving radar technology
- Adjustable sensor range and field of view
- Easy sensor setup with in-app instructions
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Density Spaces is your control center for Waffle, the self-installable sensor for real-time people count. Start optimizing desks, phone booths, meeting rooms and open spaces today, no batteries or ladders needed. Key Features: * Set-up in minutes: Step-by-step installation instructions in the app. * Real-time and historical data: Detailed analytics of real-time space use and historical occupancy trends. * Preserve privacy: Waffle uses radar technology, not cameras, to count people with high accuracy. * Adjustable range and field of view: Cover the exact area you need, with a 120° field of view and up to 18-foot range. This version of the app covers setup and use of Density’s Waffle sensor. Future versions will also cover our Open Area and Entry sensors. Get the most out of every square foot of space today.
Screenshots
Verdict
The clearest difference is review sentiment: Density Spaces at 100% against Qualtrics XM's 33%. Density Spaces also leads on rating (5.0 vs 4.7) and iOS requirement (15.1 vs 18.0). Qualtrics XM's advantage is ratings volume (1.7K vs 5). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Density Spaces holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Qualtrics XM has 1.7K ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 33% of Qualtrics XM's written reviews are positive against 100% of Density Spaces's.
Qualtrics XM ships an update monthly, Density Spaces every 2 months. The most recent releases landed on September 24, 2026 and July 6, 2026 respectively.
| Parameter | Qualtrics XM | Density Spaces |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.7K ratings) | 5.0 (5 ratings) — better |
| Positive reviews | 32.8% of reviews | 100.0% of reviews — better |
| Number of ratings | 1.7K — better | 5 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 30 MB | 117 MB |
| Age rating | 17+ | 4+ |
| Developer | Qualtrics, LLC | Density Inc |
Customer experience
Qualtrics XM
Density Spaces
Bugs and requests
Qualtrics XM
Reported bugs
3 issues- Crashes when selecting government option
- Dropdown options not visible
- Metrics not loading properly
Requested features
6 requests- Up-to-date data
- Landscape view for mobile
- Individual logins
- More dashboard features
- Screenshot functionality
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- Improved performance
Density Spaces
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Qualtrics XM
No in-app purchases
Density Spaces
No in-app purchases
Questions
Is Qualtrics XM free?
Is Density Spaces free?
Which has better reviews, Qualtrics XM or Density Spaces?
Do Qualtrics XM or Density Spaces have ads?
Which is updated more often, Qualtrics XM or Density Spaces?
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