Comparison

Qualtrics XM vs G All Access

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Qualtrics XM

Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.

Highlights
  • Real-time experience monitoring
  • Role-based dashboards
  • Ticket management
  • Real-time notifications
  • Customer response analysis
  • Advanced analytics
Features
Read full description

Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time. Use the Qualtrics XM app to: 1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering 2. Reassign, respond, and close the loop on support tickets 3. Receive real-time notifications so you can act before it’s too late 4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more 5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together! About Qualtrics: Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps. Have questions? If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/

About

G All Access

This app provides exclusive access to training and information to master Google tech. It helps users build confidence, provide instant answers to customer questions, and understand how Google products work together. Gain an expert advantage for sales and customer loyalty.

Highlights
  • Master Google tech
  • Interactive training
  • Built-in assistant for instant answers
  • Insider product information
  • Enhance sales potential
  • Build customer trust
Features
Read full description

Master the tech and own the experience anytime, anywhere. You’re on the guest list: Welcome to G All Access Consider this your VIP backstage pass to everything Google. G All Access isn’t just a training app, it’s your exclusive entry point to mastering the tech your customers love and unlocking your full sales potential. Use your access to lead: The expert advantage: Build trust fast. By mastering the latest tech and interactive training, you gain the confidence to guide customers toward the right choice and turn “just looking” into long-term loyalty. Zero-friction sales: Use the built-in assistant for instant answers. Keep the interaction flowing by solving questions in seconds. Master the ecosystem: Get the insider information on how Google products work better together. Expert knowledge, pocket-sized convenience. You’ve got the access, now own the experience

Screenshots

Qualtrics XM4 screens
G All Access4 screens

Verdict

The call

The clearest difference is ratings volume: Qualtrics XM at 1.8K against G All Access's 2. G All Access's advantage is rating (5.0 vs 4.7) and update cadence (every 8 days vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

G All Access holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Qualtrics XM has 1.8K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Qualtrics XM ships an update monthly, G All Access every 8 days. The most recent releases landed on November 6, 2026 and November 5, 2026 respectively.

Scorecard4 real differences · 6 level
Qualtrics XM versus G All Access: the parameters behind the verdict, then further details
ParameterQualtrics XMG All Access
PriceFreeFree
Rating4.7 (1.8K ratings)5.0 (2 ratings) — better
Positive reviews32.8% of reviews—
Number of ratings1.8K — better2
Update frequencyMonthlyEvery 8 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.016.4 — better
Further details — not scored
Size40 MB104 MB
Age rating17+17+
DeveloperQualtrics, LLCThrive Learning Limited

Customer experience

Qualtrics XM

All ratings1,803 ratings
Positive93.3%
Neutral1.5%
Negative5.2%
Written reviews61 reviews
Positive32.8%
Neutral6.6%
Negative60.7%

G All Access

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Qualtrics XM

Reported bugs

3 issues
  • Crashes when selecting government option
  • Dropdown options not visible
  • Metrics not loading properly

Requested features

6 requests
  • Up-to-date data
  • Landscape view for mobile
  • Individual logins
  • More dashboard features
  • Screenshot functionality
Show 1 more
  • Improved performance

G All Access

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Qualtrics XM

No in-app purchases

None

G All Access

No in-app purchases

Questions

Is Qualtrics XM free?
Qualtrics XM is free to download, with no in-app purchases.
Is G All Access free?
G All Access is free to download, with no in-app purchases.
Which has better reviews, Qualtrics XM or G All Access?
G All Access is rated higher. Qualtrics XM averages 4.7 out of 5 from 1.8K ratings, while G All Access averages 5.0 from 2 ratings.
Do Qualtrics XM or G All Access have ads?
Neither Qualtrics XM nor G All Access shows ads.
Which is updated more often, Qualtrics XM or G All Access?
Qualtrics XM ships an update monthly, and G All Access every 8 days. Most recently, Qualtrics XM was updated on November 6, 2026 and G All Access on November 5, 2026.

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