Qualtrics XM vs G All Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Qualtrics XM
Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.
- Real-time experience monitoring
- Role-based dashboards
- Ticket management
- Real-time notifications
- Customer response analysis
- Advanced analytics
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Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time. Use the Qualtrics XM app to: 1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering 2. Reassign, respond, and close the loop on support tickets 3. Receive real-time notifications so you can act before it’s too late 4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more 5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together! About Qualtrics: Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps. Have questions? If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/
G All Access
This app provides exclusive access to training and information to master Google tech. It helps users build confidence, provide instant answers to customer questions, and understand how Google products work together. Gain an expert advantage for sales and customer loyalty.
- Master Google tech
- Interactive training
- Built-in assistant for instant answers
- Insider product information
- Enhance sales potential
- Build customer trust
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Master the tech and own the experience anytime, anywhere. You’re on the guest list: Welcome to G All Access Consider this your VIP backstage pass to everything Google. G All Access isn’t just a training app, it’s your exclusive entry point to mastering the tech your customers love and unlocking your full sales potential. Use your access to lead: The expert advantage: Build trust fast. By mastering the latest tech and interactive training, you gain the confidence to guide customers toward the right choice and turn “just looking” into long-term loyalty. Zero-friction sales: Use the built-in assistant for instant answers. Keep the interaction flowing by solving questions in seconds. Master the ecosystem: Get the insider information on how Google products work better together. Expert knowledge, pocket-sized convenience. You’ve got the access, now own the experience
Screenshots
Verdict
The clearest difference is ratings volume: Qualtrics XM at 1.8K against G All Access's 2. G All Access's advantage is rating (5.0 vs 4.7) and update cadence (every 8 days vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
G All Access holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Qualtrics XM has 1.8K ratings behind it against 2, so its average is the more settled of the two.
Qualtrics XM ships an update monthly, G All Access every 8 days. The most recent releases landed on November 6, 2026 and November 5, 2026 respectively.
| Parameter | Qualtrics XM | G All Access |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.8K ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 32.8% of reviews | — |
| Number of ratings | 1.8K — better | 2 |
| Update frequency | Monthly | Every 8 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.0 | 16.4 — better |
| Further details — not scored | ||
| Size | 40 MB | 104 MB |
| Age rating | 17+ | 17+ |
| Developer | Qualtrics, LLC | Thrive Learning Limited |
Customer experience
Qualtrics XM
G All Access
Bugs and requests
Qualtrics XM
Reported bugs
3 issues- Crashes when selecting government option
- Dropdown options not visible
- Metrics not loading properly
Requested features
6 requests- Up-to-date data
- Landscape view for mobile
- Individual logins
- More dashboard features
- Screenshot functionality
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- Improved performance
G All Access
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Qualtrics XM
No in-app purchases
G All Access
No in-app purchases






