Qualtrics XM vs MyWalmart Experiments
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Qualtrics XM
Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.
- Real-time experience monitoring
- Role-based dashboards
- Ticket management
- Real-time notifications
- Customer response analysis
- Advanced analytics
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Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time. Use the Qualtrics XM app to: 1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering 2. Reassign, respond, and close the loop on support tickets 3. Receive real-time notifications so you can act before it’s too late 4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more 5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together! About Qualtrics: Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps. Have questions? If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/
MyWalmart Experiments
This app uses AI to optimize Walmart store operations, focusing on waste reduction and efficiency. It provides data-driven insights to help associates make better decisions and improve productivity. The goal is to support sustainability and enhance the customer shopping experience.
- AI-driven waste management
- Operational efficiency optimization
- Data-driven decision making
- Streamlined store processes
- Enhanced productivity
- Sustainability support
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Store Agentic Manager is an app that empowers Walmart with AI-driven features, focusing on waste management and operational optimization. The app leverages advanced technologies to minimize waste, streamline processes, and enhance efficiency across store operations. By utilizing data-driven insights and automation, it helps associates make better decisions, reduce unnecessary resource consumption, and improve overall store productivity. This innovative tool not only supports sustainability goals but also ensures smoother daily operations, leading to an improved shopping experience for customers. * Some features unavailable in certain locations
Screenshots
Verdict
The clearest difference is rating: Qualtrics XM at 4.7 against MyWalmart Experiments's 3.1. Qualtrics XM also leads on ratings volume (1.8K vs 17). MyWalmart Experiments's advantage is iOS requirement (15.1 vs 18.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Qualtrics XM holds the better App Store score, 4.7 against 3.1. That said, the two scores are not equally well evidenced: Qualtrics XM has 1.8K ratings behind it against 17, so its average is the more settled of the two. Written reviews split almost evenly too, at 33% and 33% positive.
Qualtrics XM ships an update monthly, MyWalmart Experiments every 2 weeks. Both last shipped on October 22, 2026.
| Parameter | Qualtrics XM | MyWalmart Experiments |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.8K ratings) — better | 3.1 (17 ratings) |
| Positive reviews | 32.8% of reviews | 33.3% of reviews — better |
| Number of ratings | 1.8K — better | 17 |
| Update frequency | Monthly | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 40 MB | 54 MB |
| Age rating | 17+ | 4+ |
| Developer | Qualtrics, LLC | Walmart |
Customer experience
Qualtrics XM
MyWalmart Experiments
Bugs and requests
Qualtrics XM
Reported bugs
3 issues- Crashes when selecting government option
- Dropdown options not visible
- Metrics not loading properly
Requested features
6 requests- Up-to-date data
- Landscape view for mobile
- Individual logins
- More dashboard features
- Screenshot functionality
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- Improved performance
MyWalmart Experiments
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Qualtrics XM
No in-app purchases
MyWalmart Experiments
No in-app purchases
Questions
Is Qualtrics XM free?
Is MyWalmart Experiments free?
Which has better reviews, Qualtrics XM or MyWalmart Experiments?
Do Qualtrics XM or MyWalmart Experiments have ads?
Which is updated more often, Qualtrics XM or MyWalmart Experiments?
Other comparisons
