Qualtrics XM vs ProlifiApp
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Qualtrics XM
Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.
- Real-time experience monitoring
- Role-based dashboards
- Ticket management
- Real-time notifications
- Customer response analysis
- Advanced analytics
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Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time. Use the Qualtrics XM app to: 1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering 2. Reassign, respond, and close the loop on support tickets 3. Receive real-time notifications so you can act before it’s too late 4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more 5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together! About Qualtrics: Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps. Have questions? If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/
ProlifiApp
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Welcome to ProlifiApp, the official mobile extension for clients of the Prolifi.app web platform. This app brings your custom-built business solutions directly to your fingertips, allowing you to manage daily tasks and access critical data analytics anytime, anywhere. Please Note: This app is exclusively for existing clients of Prolifi.app. You will need your current login credentials to access your company's specific tools. What you can do with ProlifiApp: ProlifiApp provides a mobile interface for the powerful, custom solutions you already use, including: On-the-Go Data Management: Handle tasks like Payroll File Conversions. Performance Analysis: Review insights from Employee E-Learning reports and sales data. Operational Tools: Allow supervisors to perform weekly data inputs, manage schedules, and file store compliance reports. Simplified Reporting: Turn complex and heavy Excel reports into a more analyzable product directly on your device. How to Get Started: Download the ProlifiApp. Open the app and log in with your existing Prolifi.app username and password. Instantly access the custom tools and dashboards built for your organization.
Screenshots
Verdict
The clearest difference is iOS requirement: ProlifiApp at 15.1 against Qualtrics XM's 18.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Qualtrics XM ships an update monthly, ProlifiApp fortnightly. The most recent releases landed on November 2, 2026 and October 28, 2026 respectively.
| Parameter | Qualtrics XM | ProlifiApp |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.8K ratings) — better | — |
| Positive reviews | 32.8% of reviews | — |
| Number of ratings | 1.8K — better | — |
| Update frequency | Monthly | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 40 MB | 45 MB |
| Age rating | 17+ | 4+ |
| Developer | Qualtrics, LLC | Jonathan Boltin |
Bugs and requests
Qualtrics XM
Reported bugs
3 issues- Crashes when selecting government option
- Dropdown options not visible
- Metrics not loading properly
Requested features
6 requests- Up-to-date data
- Landscape view for mobile
- Individual logins
- More dashboard features
- Screenshot functionality
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- Improved performance
ProlifiApp
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Qualtrics XM
No in-app purchases
ProlifiApp
No in-app purchases
Questions
Is Qualtrics XM free?
Is ProlifiApp free?
Do Qualtrics XM or ProlifiApp have ads?
Which is updated more often, Qualtrics XM or ProlifiApp?
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