Comparison

Qualtrics XM vs Highgate Event App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Qualtrics XM

Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.

Highlights
  • Real-time experience monitoring
  • Role-based dashboards
  • Ticket management
  • Real-time notifications
  • Customer response analysis
  • Advanced analytics
Features
Read full description

Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time. Use the Qualtrics XM app to: 1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering 2. Reassign, respond, and close the loop on support tickets 3. Receive real-time notifications so you can act before it’s too late 4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more 5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together! About Qualtrics: Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps. Have questions? If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/

About

Highgate Event App

Features
Read full description

Get up to speed on Highgate events and initiatives. The app features the agenda sessions, a list of speakers, sponsor information, push notifications, and many more.

Screenshots

Qualtrics XM4 screens
Highgate Event App2 screens

Verdict

The call

The clearest difference is update cadence: Qualtrics XM at monthly against Highgate Event App's every 6 months. Highgate Event App's advantage is iOS requirement (15.0 vs 18.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Qualtrics XM ships an update monthly, Highgate Event App every 6 months. The most recent releases landed on October 29, 2026 and September 29, 2026 respectively.

Scorecard2 real differences · 8 level
Qualtrics XM versus Highgate Event App: the parameters behind the verdict, then further details
ParameterQualtrics XMHighgate Event App
PriceFreeFree
Rating4.7 (1.8K ratings) — better—
Positive reviews32.8% of reviews—
Number of ratings1.8K — better—
Update frequencyMonthly — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.015.0 — better
Further details — not scored
Size40 MB5 MB
Age rating17+17+
DeveloperQualtrics, LLCHighgate Hotels, Inc.

Bugs and requests

Qualtrics XM

Reported bugs

3 issues
  • Crashes when selecting government option
  • Dropdown options not visible
  • Metrics not loading properly

Requested features

6 requests
  • Up-to-date data
  • Landscape view for mobile
  • Individual logins
  • More dashboard features
  • Screenshot functionality
Show 1 more
  • Improved performance

Highgate Event App

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Qualtrics XM

No in-app purchases

None

Highgate Event App

No in-app purchases

Questions

Is Qualtrics XM free?
Qualtrics XM is free to download, with no in-app purchases.
Is Highgate Event App free?
Highgate Event App is free to download, with no in-app purchases.
Do Qualtrics XM or Highgate Event App have ads?
Neither Qualtrics XM nor Highgate Event App shows ads.
Which is updated more often, Qualtrics XM or Highgate Event App?
Qualtrics XM ships an update monthly, and Highgate Event App every 6 months. Most recently, Qualtrics XM was updated on October 29, 2026 and Highgate Event App on September 29, 2026.

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