DigiLocker vs CRM Apps
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DigiLocker
A secure digital wallet for citizens to store and access important documents and certificates. This platform aims to reduce the need for physical paperwork by enabling digital issuance and verification.
- Secure document storage
- Digital certificate issuance
- Document verification
- Paperless governance
- Mobile access to documents
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DigiLocker – A simple and secure document wallet for Citizens. DigiLocker is a key initiative under Digital India, the Government of India's flagship program aimed at transforming India into a digitally empowered society and knowledge economy. Targeted at the idea of paperless governance, DigiLocker is a platform for issuance and verification of documents & certificates in a digital way, thus eliminating the use of physical documents. The DigiLocker website can be accessed at https://digitallocker.gov.in/. You can now access your documents and certificates from your DigiLocker on your mobile devices.
CRM Apps
This mobile application centralizes sales tools and automates customer follow-ups, simplifying customer data management for sales teams. It offers real-time insights and cross-platform integration to optimize customer experiences and daily operations.
- Automated follow-ups
- Centralized sales tools
- Customer data management
- Real-time insights
- Cross-platform integration
- Live updates and dashboards
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CRM Apps is a mobile customer relationship management app that enables automated follow ups and consolidates your sales tools into one centralized location. CRM Apps simplifies the managing of all customer data and sales teams from one place. Future driven technology to assist companies in creating meaningful customer relationships in a simplified and user-friendly way. CRM Apps assists you in optimizing your customer experiences and managing your day to day. Secure CRM application with real-time insights of all customer and lead data to simplify the process to reach your customers and leads effectively with easy cross platform integration. Organise, manage and store customer information in one mobile application that includes real time dashboards and live updates.
Screenshots
Verdict
The clearest difference is rating: CRM Apps at 5.0 against DigiLocker's 3.3. DigiLocker's advantage is ratings volume (183 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CRM Apps holds the better App Store score, 5.0 against 3.3. That said, the two scores are not equally well evidenced: DigiLocker has 183 ratings behind it against 1, so its average is the more settled of the two.
DigiLocker ships an update every 3 weeks, CRM Apps monthly. The most recent releases landed on September 28, 2026 and August 31, 2026 respectively.
| Parameter | DigiLocker | CRM Apps |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (183 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 35.6% of reviews | — |
| Number of ratings | 183 — better | 1 |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 112 MB | 33 MB |
| Age rating | 4+ | 4+ |
| Developer | National e-Governance Division | CRMApps |
Customer experience
DigiLocker
CRM Apps
Bugs and requests
DigiLocker
Reported bugs
24 issues- App keeps logging out after seconds of authentication
- OTP delivery failures and invalid OTP errors
- App crashes when opening Aadhaar documents
- Blank white screens on login/signup
- App crashes on iOS 18 and iOS 26.2 versions
Show 19 moreShow fewer
- Crashes after recent updates
- Continue button not disabling after tap, causing multiple API requests
- Session timeout errors preventing login
- Document loading failures with 'something went wrong' error
- Aadhaar card retrieval failures
- Driving license fetching issues
- Name mismatch preventing document retrieval
- Documents not visible in app despite being added via web
- App not opening after update
- Verification button not clickable
- Password reset freezing during input
- Inconsistent document availability across devices
- Spam increase after app usage
- Wrong user data being pulled
- App not picking up vehicle RC and insurance data
- Cancelled error message on Aadhaar retrieval
- Invalid input error after account creation
- Dark mode text visibility issues
- Back button too small with no swipe navigation
Requested features
19 requests- Email-based authentication option
- Automatic session logout after inactivity
- Folder creation for document organization
- Bulk document deletion capability
- Support for additional document types (voter ID, APAAR ID, state-specific certificates)
Show 14 moreShow fewer
- PDF file upload support
- Document sharing/transfer between devices
- Offline document access
- Touch ID/Face ID integration
- Name change support for married women
- International accessibility for NRIs
- Integration with banks and property registration databases
- Shareable document links for applications
- Handicap documentation section
- Vehicle insurance and PUC certificate support
- Passport digital option
- Disable button after single tap to prevent multiple requests
- Allow paste functionality for Aadhaar entry
- Rectangular document upload format support
CRM Apps
Not enough reviews yet to summarise bugs or requests.
In-app purchases
DigiLocker
No in-app purchases
CRM Apps
No in-app purchases
Questions
Is DigiLocker free?
Is CRM Apps free?
Which has better reviews, DigiLocker or CRM Apps?
Do DigiLocker or CRM Apps have ads?
Which is updated more often, DigiLocker or CRM Apps?
Other comparisons
