Comparison

My247 vs Emergency Hero

Price, ratings, monetisation and update history for both apps, side by side β€” with what reviewers say about each.

Head to head
About

My247

Manage your home rescue services and claims directly from your smartphone. View your cover plan, book services, and access important documents. Get quick assistance and peace of mind with this convenient app.

Highlights
  • View cover plan coverage
  • Make a claim
  • Book a service
  • Access documents
  • One-click calling
  • MOT reminder service
  • Track car health (CARLO)
Features
Read full description

24|7 Home Rescue app for iOS is designed to let customers get help, make a claim, complete your eligibility, book a service and use their cover from the convenience of their smartphone. My247 app is free to download and keep the app stored on your smartphone for extra peace of mind and should something go wrong, you can view your cover plan coverage, make a claim, book a service, complete your eligibility and call us directly in just a few clicks. With 24|7 Home Rescue app you can: β€’ View your product details β€’ Make a claim β€’ Call us in one click β€’ Book a service β€’ See our latest offers β€’ Complete your eligibility β€’ Keep all your document in one place β€’ Unique MOT reminder service β€’ Track your car, engine health and much more with CARLO How to login? Once downloaded, you'll be able to link your 24|7 Home Rescue account by entering your reference number and surname. Having a problems with My247 app? If you’re having problems using the app or want to give us some feedback visit https://www.247homerescue.co.uk/new-contact/ Please include: β€’ A brief description of the problem β€’ Which device and version of the operating system you’re using Who can use the app? - Customers who hold one or more active cover plan with us - If you have multiple products through 24|7 Home Rescue and can't see them all when you're logged into the app, you can try logging in with your individual policy numbers to see them all.

About

Emergency Hero

Features
Read full description

Emergency Hero is home maintenance app that connects you with local, qualified engineers to fix your issues FAST. Think Uber for plumbers, electricians and gas engineers… we get trusted trades to your door with the click of a button! The Emergency Hero app has a minimalist and user-friendly interface, allowing you to select the engineer you require, enter a brief description and upload photos of the issue and decide how urgently you need a repair – all in a matter of minutes. Emergency Hero find you a local, vetted engineer to arrive and complete the job within your selected timeframe – always same day! Emergency Hero App Features: Β· Countdown Clock – From arrival time to time taken to complete the works, you are shown a timer in-app so you can accurately keep track of the time, especially if extra time is requested! Β· Pricing Range – You can choose between same day, 8-hour or 4-hour attendance to ensure your issue is fixed in a timely manner – and cut costs! Β· Personal Account – You can save addresses, contact details, upload a profile photo and review your order history. Β· Payment Options – We accept most digital payment methods, including Apple Pay – to make your life easy! Β· Reviews – Reviews for our qualified engineers will be readily available, so you can trust we have your best interests in mind. You can even leave one yourself after work is completed! We have over 500 5* Reviews on Trustpilot from happy, relieved customers. Here’s one to prove it: I had a BIG problem, tap blown at 5am, meant I could not get water to livestock. Gallons of water running, wasted. OAP on my own CRISIS! Emergency Hero found Rob, who came and was SO efficient, connected new tap, problem solved. Five Star Plumber! Thankyou. - Gillian Believe us now? Welcome to stress-free property maintenance! Please note: if the contractor requires additional funds for time or parts, these will be requested, and payment taken in-app.

Screenshots

My2474 screens
Emergency Hero4 screens

Verdict

The call

The clearest difference is update cadence: Emergency Hero at every 3 weeks against My247's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price Β· Rating Β· Positive reviews Β· Number of ratings Β· Update frequency Β· Ads Β· In-app purchases Β· Monetization Β· Best chart rank Β· Devices Β· Requires iOS

CostPrice Β· In-app purchases Β· Ads Β· Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

My247 ships an update every 2 months, Emergency Hero every 3 weeks. The most recent releases landed on November 5, 2026 and November 4, 2026 respectively.

Scorecard1 real difference Β· 7 level
My247 versus Emergency Hero: the parameters behind the verdict, then further details
ParameterMy247Emergency Hero
PriceFreeFree
Positive reviews14.3% of reviewsβ€”
Update frequencyEvery 2 monthsEvery 3 weeks β€” better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeβ€”
DevicesiPhone, iPad, iPod β€” betteriPhone, iPad
Requires iOS15.0 β€” better16.4
Further details β€” not scored
Size12 MB115 MB
Age rating4+4+
Developer247 LABS LIMITEDEmergency Hero Ltd

In-app purchases

None

My247

No in-app purchases

None

Emergency Hero

No in-app purchases

Questions

Is My247 free?
My247 is free to download, with no in-app purchases.
Is Emergency Hero free?
Emergency Hero is free to download, with no in-app purchases.
Do My247 or Emergency Hero have ads?
Neither My247 nor Emergency Hero shows ads.
Which is updated more often, My247 or Emergency Hero?
My247 ships an update every 2 months, and Emergency Hero every 3 weeks. Most recently, My247 was updated on November 5, 2026 and Emergency Hero on November 4, 2026.

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