Comparison

My247 vs Sky Smart Home

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My247

Manage your home rescue services and claims directly from your smartphone. View your cover plan, book services, and access important documents. Get quick assistance and peace of mind with this convenient app.

Highlights
  • View cover plan coverage
  • Make a claim
  • Book a service
  • Access documents
  • One-click calling
  • MOT reminder service
  • Track car health (CARLO)
Features
Read full description

24|7 Home Rescue app for iOS is designed to let customers get help, make a claim, complete your eligibility, book a service and use their cover from the convenience of their smartphone. My247 app is free to download and keep the app stored on your smartphone for extra peace of mind and should something go wrong, you can view your cover plan coverage, make a claim, book a service, complete your eligibility and call us directly in just a few clicks. With 24|7 Home Rescue app you can: • View your product details • Make a claim • Call us in one click • Book a service • See our latest offers • Complete your eligibility • Keep all your document in one place • Unique MOT reminder service • Track your car, engine health and much more with CARLO How to login? Once downloaded, you'll be able to link your 24|7 Home Rescue account by entering your reference number and surname. Having a problems with My247 app? If you’re having problems using the app or want to give us some feedback visit https://www.247homerescue.co.uk/new-contact/ Please include: • A brief description of the problem • Which device and version of the operating system you’re using Who can use the app? - Customers who hold one or more active cover plan with us - If you have multiple products through 24|7 Home Rescue and can't see them all when you're logged into the app, you can try logging in with your individual policy numbers to see them all.

About

Sky Smart Home

Monitor your home remotely with live HD video feeds from your front door. Securely store video clips for 30 days and share important moments. The app offers easy setup with step-by-step guidance.

Highlights
  • Live HD video streaming
  • Cloud video storage (30 days)
  • Shareable video clips
  • Remote doorbell answering
  • Step-by-step setup guide
Features
Read full description

Welcome to Sky Smart Home, where you can feel close to home while you’re away. Watch all the action from your front door, live, and get everything you need in one simple package. Your privacy? Protected. Your clips? Secured. Your questions? Answered. And you’ll be set up before you know it, with step-by-step instructions in the Sky Smart Home app. What can I do in the Sky Smart Home app? Quick hello: Answer the door, even when you’re out. See it live: See all the moments from your front door, in crystal-clear HD. Saved for later: Your videos stay in the Cloud for 30 days. Worth sharing: Save clips and share them with anyone. Don’t have Sky Smart Home yet? Head to Sky.com to find out more.

Screenshots

My2474 screens
Sky Smart Home4 screens

Verdict

The call

My247 and Sky Smart Home are too close to call on the numbers: across 8 compared parameters — price, review sentiment, update cadence and ads among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

My247 ships an update every 2 months, Sky Smart Home monthly. The most recent releases landed on November 5, 2026 and November 7, 2026 respectively.

ScorecardNo meaningful differences
My247 versus Sky Smart Home: the parameters behind the verdict, then further details
ParameterMy247Sky Smart Home
PriceFreeFree
Rating—4.0 (2 ratings) — better
Positive reviews14.3% of reviews — better12.9% of reviews
Number of ratings—2 — better
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.015.0
Further details — not scored
Size12 MB184 MB
Age rating4+4+
Developer247 LABS LIMITEDSky UK Limited

Customer experience

My247

Written reviews35 reviews
Positive14.3%
Neutral0.0%
Negative85.7%

Sky Smart Home

All ratings2 ratings
Positive50.0%
Neutral50.0%
Negative0.0%
Written reviews140 reviews
Positive12.9%
Neutral11.4%
Negative75.7%

Bugs and requests

My247

Not enough reviews yet to summarise bugs or requests.

Sky Smart Home

Reported bugs

15 issues
  • Error 401 code preventing app access
  • Login access denied without password entry option
  • Firmware update failures rendering app unusable
  • App won't open - constant error messages
  • Camera stuck on pink screen during setup
Show 10 more
  • Indoor camera won't connect to WiFi
  • Doorbell won't update firmware
  • Auto-arm function not working after updates
  • Video playback shows black screen despite stored footage
  • Motion detection alerts but no recording
  • App loses connection and locks up during updates
  • Sensors disconnect and become unresponsive
  • Chime won't pair with doorbell
  • App takes excessive time to connect to cameras
  • Settings screen appears with no add device option

Requested features

15 requests
  • Landscape full-screen video viewing mode
  • Separate notification types for doorbell vs motion detection
  • Phone ring alert instead of beep for doorbell
  • Customizable notification sounds
  • Portable/wireless chime option
Show 10 more
  • SD card support for continuous recording
  • Ability to set recording duration (not just 15 seconds)
  • Two-way audio that works smoothly
  • Adjustable camera quality and IR settings
  • Dark mode for app
  • Alexa integration
  • Ability to purchase additional sensors
  • Auto-arm that works reliably without opening app
  • Better battery charge indicator for doorbell
  • Adjustable water sensor sensitivity

In-app purchases

None

My247

No in-app purchases

None

Sky Smart Home

No in-app purchases

Questions

Is My247 free?
My247 is free to download, with no in-app purchases.
Is Sky Smart Home free?
Sky Smart Home is free to download, with no in-app purchases.
Do My247 or Sky Smart Home have ads?
Neither My247 nor Sky Smart Home shows ads.
Which is updated more often, My247 or Sky Smart Home?
My247 ships an update every 2 months, and Sky Smart Home monthly. Most recently, My247 was updated on November 5, 2026 and Sky Smart Home on November 7, 2026.

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